HOSPO Health, 25/93 Salamanca Place, Battery Point (2026)

31/12/2025

Happy New Year from the HOSPO Health crew! ✨

New Year’s Day looks a little different when you work in hospitality. After a big festive season filled with long shifts, late nights and plenty of memorable moments, many of you are back on deck today - helping others eat, drink, stay, celebrate and enjoy Tassie at its best.

So this is a huge shout-out to everyone across hospitality and tourism: front of house, back of house, accommodation, events and all the behind-the-scenes legends. What you do matters. You help make Tasmania welcoming, memorable and incredibly special for locals and visitors alike.

Here's a quick reminder from us: look after you, too. You can’t pour from an empty cup (or bottle… or jug 😉). Check in on your teammates, grab a breather when you can, and soak up some downtime with family or friends when it comes.

Here’s to the people who make hospitality such a great industry to be part of - let’s raise a glass to you. Happy 2026, let’s make it a good one together 🌟

#2026
Great Customer Experience Program - Hospitality Tasmania Hospitality Tasmania

22/12/2025

🎄 Merry Christmas & Happy New Year from our team!

To everyone across Tasmania’s amazing hospitality industry, whether you’re on shift, on call, or enjoying a well-earned break, thank you for all the care, energy and dedication you bring to your teams, venues and our industry every day.

From all of us at HOSPO Health, we hope you get a chance to rest, recharge and enjoy the festive season. We can’t wait to see you in 2026 and keep supporting the health and wellbeing of you and your team. ✨

Here’s to a safe, happy and healthy start to the new year!

Hospitality Tasmania Great Customer Experience Program - Hospitality Tasmania

18/12/2025

Busy season check-in ❤️

As Christmas and New Year roll around, venues get busier and the pace ramps right up. While you’re looking after patrons, guests and your team, it’s easy to forget about yourself. Here are a few gentle reminders for the weeks ahead:

• Rest when you can, even a little helps
• Eat and hydrate regularly
• Move gently, a stretch or a few deep breaths count
• Check in with someone you trust
• Be kind to yourself, perfection isn’t the goal

If things feel heavy, support is always available through your workplace or Lifeline on 13 11 14.

Thanks for everything you do to make our Tasmanian hospitality industry so incredible! And remember, caring for others starts with caring for yourself.

Great Customer Experience Program - Hospitality Tasmania Hospitality Tasmania

17/12/2025

What a cracking way to spend a Tuesday morning!

We caught up with the leadership team from Hadley's Orient Hotel and The Old Woolstore Apartment Hotel, working through the HOSPO Health Wellbeing Framework together. There were some honest (and powerful) conversations as we explored the five pillars of wellbeing, took a moment to reflect, and then rolled up our sleeves with the new Card Deck which gave us the opportunity turn ideas and scenarios into practical actions that can actually make a difference at work.

Thanks for the energy, openness and great chats, team. We can’t wait to catch up again in February for some well-deserved mindfulness time!

Hospitality Tasmania Great Customer Experience Program - Hospitality Tasmania

15/12/2025

Thanks for having us again, Iron Creek Bay Estate😊

We’re wrapping up 2025 with a cracker of a week in the Leaders Program, and this morning was a great way to kick things off with a Wellbeing Framework session with the Iron Creek Bay Estate leadership team.

It's always fantastic working with this crew, and their energy, enthusiasm and genuine commitment to wellbeing really stand out.

A big shout out to Rod, Maria and the whole team for the warm welcome and positive vibes. We love working with you and can’t wait to continue the journey together in 2026 🙌

Hospitality Tasmania Great Customer Experience Program - Hospitality Tasmania

11/12/2025

It’s been a big, action-packed few weeks for our Leaders Program, with Culture Deck Workshops and Wellbeing Framework rolling out across the state.

Last week we had an afternoon with the awesome leadership team at the Hotel Grand Chancellor Launceston talking all things culture. We loved seeing everyone break into small groups, share ideas, and then bring it all together as one team.
It’s so good to see leaders making the time to build a supportive, positive culture. That’s what real leadership looks like - well done team!

Huge thanks to Glenn Robertson, Charles Siy and the whole crew for the great energy and thoughtful contributions. We'll see you at the next workshop!

Hospitality Tasmania Great Customer Experience Program - Hospitality Tasmania

08/12/2025

Starting the week off well with a Culture Deck Workshop at Iron Creek Bay Estate ✨

On Monday we spent the morning with the amazing leadership team at Iron Creek Bay Estate, and had a fantastic session! If you’ve visited Iron Creek Bay Estate, just a few minutes' drive past Sorell, you’ll know just how stunning the property is. It's a great spot to spend a morning and the team’s energy, enthusiasm and genuine connection really add to it!

A huge thank you to Rod, Maria and the entire leadership crew for such a warm, engaging workshop. Your commitment to building a supportive and connected workplace really shines through. We look forward to seeing you all for the next session of our HOSPO Health Leaders Program! 🌟

Hospitality Tasmania Great Customer Experience Program - Hospitality Tasmania

08/12/2025

Leadership in action at - what an amazing team!🌟

After our Culture Deck Workshop at The Sebel last week we caught up with property Director Susan Richman for a chat. Her reflections really highlight what leadership looks like in action.

You can really feel the care this team has for their people. Their focus on staying connected and genuinely supportive creates the kind of workplace where everyone can thrive, and that's when the whole business thrives too.

A big shout out to Susan for her commitment to her people, and for taking part in the Leaders Program with her leadership team.

And thank you to General Manager Jayne Spicer and the whole crew for such a fantastic workshop. We can’t wait to keep working with you all — see you at the next session! 🙌

Bluestone Bar and Kitchen
Hospitality Tasmania Great Customer Experience Program - Hospitality Tasmania

01/12/2025

We had a great morning yesterday with the team at the Shoreline Hotel as part of our HOSPO Health Leaders Program! 🌟

GM Andrew and the leadership team dove into the Emotional Culture Deck Workshop with energy, openness and real leadership focus. It was a Monday morning full of enthusiasm and meaningful conversations. And a fantastic opportunity to see this team in action.

Thanks for a brilliant start to the week. We’re looking forward to seeing you again for the next workshop!

Hospitality Tasmania

26/11/2025

Great leadership in action! 🌟

We had a great session yesterday doing the Emotional Culture Deck workshop with the leadership team from Hadley's Orient Hotel and The Old Woolstore.

It was inspiring to see each leader bringing their own thoughtful perspectives and expertise while maintaining a core focus on supporting their people as they deliver excellent customer service across two busy properties.

We added a bit of movement with a spontaneous thumball game that sparked some reflection and a few laughs, while learning a bit more about what makes everyone tick.

Well done and thanks to the whole team. We're looking forward to the next HOSPO Health Leaders Program workshop with you!

Hospitality Tasmania

27/10/2025

Today we're shining the spotlight on our HOSPO Health superstars - incredible individuals and a team who were recognised at this year's Hospitality Tasmania Awards for Excellence.

Congratulations to our HOSPO Health Champions (it was impossible to narrow it down so we have two well deserving recipients):
🌟 Ben Targett, CEO of Hadley's Orient Hotel and The Old Woolstore Apartment Hotel, and
🌟 Trent Thompson, GM of Freycinet Lodge.

Both Ben and Trent truly exemplify leading from the top, supporting their staff, creating cultures of wellbeing, and continuing to grow and learn themselves. They’ve both been passionate supporters of HOSPO Health since our early days, and we couldn’t be prouder to recognise them as leaders who make a difference in their own businesses and in the industry every day. Well done, Ben and Trent!

🌟 And a huge congratulations to our HOSPO Health Business of the Year 2024-25, Brewlab!

Led by the amazing Lesley Van Tuil and Dave Lawrence, Brewlab has shown what’s possible when leadership, care and wellbeing come together. As part of our case study program, we worked closely with the Brewlab team through workshops and information sessions filled with laughter, vulnerability and connection. This is a strong, united group who care deeply about each other, their business and their customers, and it shows.

Well done to the whole Brewlab team on this well-deserved award!

If your hospo business isn’t already tapping into our HOSPO Health program, head to our website and discover the huge range of resources available — all designed specifically for Tasmania’s hospitality industry and available at no cost to individuals or businesses.

Hospitality Tasmania Sherri Ring Jo Bailey

27/10/2025

Here’s to your good health!

Loved seeing our work spotlighted in today’s The Mercury Newspaper with our Hospitality Tasmania Award Winners Brewlab — shining a light on how health literacy + workplace culture + prevention can lift the whole hospitality sector.

HOSPO Health is about making wellbeing practical:
• leaders speaking the same language
• simple, repeatable habits on the floor and in the office
• real tools that help teams feel better and perform better

Huge thanks to the venues, partners and champions who keep saying “yes” to doing the work. When businesses back prevention, everyone wins — staff, customers and community.

HOSPO Health

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