20/11/2025
We totally get it… life happens! 😅
But when last-minute cancellations pop up, it can leave our little team scrambling - believe us, we would rather not have to charge a late cancellation fee, however…
🍃 We’re a small business & every appointment matters to us.
🍃Last-minute changes mean we often can’t refill the spot.
🍃Late fees help cover the time & resources we put aside for you.
For new and existing clients, here’s a friendly reminder of our policy 👇
- Please take note of your appointment details at the time of booking.
- You’ll receive a reminder text 72hrs prior to your appointment.
- You’ll have 24hrs after that to make any changes.
- Changes made within 48hrs = late fees (day before: $50, day of: $100, or full service fee if appointment was confirmed)
- For Saturday bookings & same-day no-shows: a full service fee applies.
We appreciate you more than you know - respecting our time allows us to keep delivering the care, quality & consistency you come to us for 💚✨
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Authentix Beauty & Wellness | Colonics | Canberra | Braddon | Eyelash Extensions | Full Body Waxing | Skin Lightening | A**l Bleaching | Colonic Irrigation | Colon Hydrotherapy | 10+ Years in Business | Alternative Wellness | Cosmetic Injectables | Cancellation Policy