Clear Words, Melbourne (2025)

In Australia today, 44% of adults have low literacy. This may be due to poor educational outcomes, English as a second language, disability, or ageing. Easy English (also known as Easy Read) is a style of writing that makes concepts and key messages easy to understand and read. It assists people with low literacy to access information that is important to them. Easy English focuses on presenting key messages, rather than all the detail. Images are used alongside concepts to assist the reader with comprehension. Plain English is a clear style of writing that uses only the number of words necessary to convey a message. Plain English avoids jargon, complex or technical language and complicated sentence structures. For a complete communications package, any business that has customers who have low literacy should consider providing communication materials in these formats. Not only will you be ensuring you are reaching the largest audience possible you will be acknowledging everyone's right to receive information in a meaningful way.

12/06/2018

Melbourne based disability service provider OC Connections sets a great example with the Easy English versions of their service brochures in a prominent, easy to access place on their website. Clear Words worked with the OC Connections to produce Easy English brochures for their employment, housing, holidays and recreation, day supports and support coordination services, using a consistent style, tone and branding. Each Easy English brochure sits alongside the standard version so it can be easily found and downloaded for users.

Enquire Now! General Information Car Wash Packing Administration Testimonials Feedback Form 1 2 3 4 5 OC Connections Enterprises 🔊 Listen to this OC Connections Enterprises (OCCE) is the supported employment arm of OC Connections. We are an Australian Disability Enterprise located in Oakleigh Sou...

29/05/2018

Clear Words has been working with Plan Partners to provide their customers with important service information in Easy English. Plan Partners CEO Sean Dempsey said, “After hearing repeatedly from our customers that there was a lack of Easy English materials out there, we decided to do something about it and enlisted some expert support to turn some of our most popular guides on plan management and support coordination into an easy to understand format."

You can find most of the information on this website in the following Easy English guides. The information is written in a style that is easy to read and some ideas are explained using pictures.

28/11/2017

It’s Social Inclusion Week. aims to help all Australians feel valued and included. Providing people with information in Easy English or Easy Read is an important step towards inclusion, ensuring more people have access to the information they need and want. To find out more you can visit our website www.clearwords.com.au

19/11/2017

A Plain English version of Facebook's terms and conditions helps teens understand what they are really signing up for.

Translating the small print into plain English reveals what you're really signing up to when you accept the terms and conditions.

15/10/2017

A step towards greater transparency for small business banking customers. Contracts in Plain English. Hopefully there will be more to follow.

The National Australia Bank is to simplify contracts for small business borrowers, cutting out more than a third of existing terms and contracts.

Address

Melbourne, VIC

Telephone

+61403746249

Website

http://clearwords.com.au/

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