IPC Health

IPC Health Our mission is to deliver innovative high-quality services that are client centred, collaborative, coordinated and demonstrate value through measured impact.

IPC Health is one of the largest providers of community health services in Victoria and we operate from 6 sites in Melbourne’s West. Campuses:
Deer Park (Head Office)
106 Station Road
Deer Park, Victoria, 3023
Phone: 1300 472 432
Hours:
Monday: 8:30am–8pm
Tuesday – Friday: 8.30am – 5.30pm
Saturday: 9-11am

Hobsons Bay
330 Queens Street
Altona Meadows, Victoria, 3028
Phone: 1300 472 432
Hours: Monday – Friday: 8.30am – 5pm

Hoppers Crossing
117-129 Warringa Crescent
Hoppers Crossing, Victoria, 3029
Phone: 1300 472 432
Hours: Monday – Friday: 8.30am – 5pm

St Albans
1 Andrea Street
St Albans, Victoria, 3021
Phone: 1300 472 432
Hours: Monday – Friday: 8.30am – 5pm

Sunshine
499 Ballarat Road
Sunshine, Victoria, 3020
Phone: 1300 472 432
Hours: Monday – Friday: 8.30am – 5pm

Wyndham Vale Super Clinic
510 Ballan Road
Wyndham Vale, Victoria, 3024
Phone: 1300 472 432
Hours: Monday – Friday: 8.30am – 5pm

We know that our communities have numerous needs, some of them complex, but all are addressable by delivering services close to home, in a culturally relevant way, and that keeps them out of the hospital or other high-acuity services. Through a single point of contact, individuals can connect to a full spectrum of care and support. We provide a diverse range of services to the community including General Medical and Dental Services, Home-based Aged Care, Family Services case management, Alcohol and Drug counselling, Gambler’s Help counselling, Generalist counselling, Financial Counselling, Acquired Brain Injury case management and community-based recreational programs, Allied health therapy services, and Health Promotion. For referrals and intake please contact: 1300 472 432

IPC Health complies with a range of healthcare standards and is accredited accordingly by Quality, Innovation, Performance (QIP). We acknowledge the traditional custodians of the land on which we are located and we pay our respects to them, their culture, and their Elders past and present. IPC Health values diversity and is committed to creating safe, supportive and welcoming services to diverse populations, including, but not limited to Aboriginal and Torres Strait Islander people; lesbian, gay, bisexual, transgender, and intersex (LGBTI Individuals); people of all abilities; people experiencing health inequities; and culturally and linguistically diverse individuals.

The holiday season can feel overwhelming, and it’s okay to need support. Your mental and emotional wellbeing matters - d...
27/12/2025

The holiday season can feel overwhelming, and it’s okay to need support. Your mental and emotional wellbeing matters - don’t face challenges alone.

✅ Check in with yourself and those around you. Help is always available:

🔹Lifeline – Free 24/7 crisis support. 📞Call 13 11 14 or chat online: lifeline.org.au/crisis-chat

🔹13 YARN – 24/7 national crisis support for Aboriginal and Torres Strait Islander people. 📞Call 13 92 76.

🔹Kids Helpline – Free, confidential support for ages 5–25. 📞Call 1800 55 1800 or chat online: kidshelpline.com.au/get-help/webchat-counselling

🔹1800RESPECT – 24/7 counselling for sexual assault, domestic and family violence. 📞Call 1800 737 732.

You’re not alone - reach out today 🤝

‼️Reminder: we're closed from 1pm tomorrow (24 December 2025) until we reopen on Monday 5 January 2026. More info below ...
23/12/2025

‼️Reminder: we're closed from 1pm tomorrow (24 December 2025) until we reopen on Monday 5 January 2026. More info below ⬇️

📢 All IPC Health campuses are closed from 1pm on Wednesday 24 December 2025 until we reopen at 8.30am on Monday 5 January 2026.

If you need care while we're closed:
🔵In an emergency or if you’re not safe at home, call 000.
🟠For urgent care, find options near you and online by visiting: betterhealth.vic.gov.au/urgent-care-services
🟣For dental emergencies and/or tooth pain, call the Dental Hospital on 9341 1000.
🟡For Nurse-on-Call 24/7, call 1300 60 60 24.
🔴Feeling isolated or like you’re not yourself? Phone Lifeline on 13 11 14.

All the staff and volunteers at IPC Health wish you a safe and happy festive season. 🎉

We’re excited to welcome Foodwithatwist to our Catering for Good Directory! Founded by Tarneit’s Neeti Saronja, Foodwith...
19/12/2025

We’re excited to welcome Foodwithatwist to our Catering for Good Directory!

Founded by Tarneit’s Neeti Saronja, Foodwithatwist brings healthy, sustainable catering to Melbourne’s west — a welcome addition to the Directory. Neeti prioritises buying seasonal produce direct from local farms to boost sustainability, and creates delicious healthier options such as falafel sliders, veg and chickpea soup and the Bombay sandwich.

Neeti’s business received a Ninja Precision Food Processor as an incentive – funded by IPC Health.

Explore the listing: https://heas.health.vic.gov.au/caterer/food-with-a-twist/

The Directory helps businesses choose suppliers that prioritise community impact, sustainability and healthier eating. All listed caterers meet the Victorian Government’s Healthy Choices standards, supported by IPC Health’s Health Promotion team.

We’re looking to add more caterers, cafés, social enterprises and Aboriginal-owned businesses in the west. If you know someone interested in joining, please reach out to Ruchita on our Health Promotion Team - Ruchita.Bhansali@ipchealth.com.au.

Full Directory: heas.vic.gov.au/catering-for-good

🌡 Stay Safe in the Heat!With temperatures soaring over the next few days, our friends at the Brimbank City Council have ...
17/12/2025

🌡 Stay Safe in the Heat!
With temperatures soaring over the next few days, our friends at the Brimbank City Council have shared some important tips to keep you safe. Extreme heat can be dangerous, especially for seniors, young children, pregnant women, and people with health conditions.
✅ Tips to beat the heat:
• Drink plenty of water and eat water-rich foods
• Avoid dehydrating drinks like coffee and alcohol
• Plan ahead - check the forecast and stay in cool or air-conditioned places
• Watch for warning signs: heavy sweating, dizziness, nausea, confusion
• Remember: Heat stroke is an emergency - seek help immediately
Let’s keep our community safe and comfortable during the hot weather! 💧☀️

📢 All IPC Health campuses are closed from 1pm on Wednesday 24 December 2025 until we reopen at 8.30am on Monday 5 Januar...
17/12/2025

📢 All IPC Health campuses are closed from 1pm on Wednesday 24 December 2025 until we reopen at 8.30am on Monday 5 January 2026.

If you need care while we're closed:
🔵In an emergency or if you’re not safe at home, call 000.
🟠For urgent care, find options near you and online by visiting: betterhealth.vic.gov.au/urgent-care-services
🟣For dental emergencies and/or tooth pain, call the Dental Hospital on 9341 1000.
🟡For Nurse-on-Call 24/7, call 1300 60 60 24.
🔴Feeling isolated or like you’re not yourself? Phone Lifeline on 13 11 14.

All the staff and volunteers at IPC Health wish you a safe and happy festive season. 🎉

We’re proud to see local media coverage recognising the impact of our Rough Sleeper Initiative and the strength of our p...
16/12/2025

We’re proud to see local media coverage recognising the impact of our Rough Sleeper Initiative and the strength of our partnership with City of Melton and Melbourne City Mission. The story highlights how collaborative, wraparound support is helping people sleeping rough find pathways to safe housing, healthcare and dignity.

Read the article: https://meltonmoorabool.starweekly.com.au/news/rough-sleeper-initiative-recognised/

👏 A huge thank-you to our Homeless and at Risk of Homelessness team and partners for their commitment to making a difference. This recognition reflects your hard work on the ground every day.

Melton City Council has recently been recognised for its innovative approach to addressing homelessness, picking up an award at the 2025 Victorian Homelessness Achievement Awards held in Ballarat last week. The council’s Rough Sleeper Initiative was delivered in partnership with Melbourne City Mis...

11/12/2025

🎉 50 Years of IPC Health Supporting Our Communities!

This year we celebrate 50 years of making a difference across Melbourne’s west. This milestone is thanks to the passion, creativity and commitment of our teams, who show up every day to support families and help people be well for life.

We’re so proud of what we’ve achieved - and the best part? We’re only just getting started.

👉 Watch our 50 Years of Impact story

🌟 Looking for a Support at Home provider (formerly Home Care Packages)? 🌟 At IPC Health, our Care Partners are experts a...
03/12/2025

🌟 Looking for a Support at Home provider (formerly Home Care Packages)? 🌟

At IPC Health, our Care Partners are experts at navigating My Aged Care and making life easier for you. With 50 years’ experience in Melbourne's west and strong local connections, we can manage your package meaning less worry for you. We’ll link you to the services you need.

Each Care Partner supports a small number of clients giving you:

✅ Personalised care
✅ Local service providers
✅ Stress-free support

If you’ve been assessed for a Support at Home package, or looking to find a better package manager, please call our helpful team.
📞 Call us for a no-obligation chat on 7068 0214 (option 2).

03/12/2025

What an incredible celebration! 💛

We officially launched the Journey of Connection mural at our Aboriginal Health Lounge in Wyndham Vale. It was wonderful to see community, partners and staff come together for this special moment.

A big thank-you to everyone who contributed their time, creativity and stories to bring this mural to life. It truly represents connection, culture and care.

Check out the highlights in our short video 👇

Under the sunny skies⭐ of Wadawurrung Country and after a moving Welcome to Country, Smoking Ceremony and Yidaki (digeri...
02/12/2025

Under the sunny skies⭐ of Wadawurrung Country and after a moving Welcome to Country, Smoking Ceremony and Yidaki (digeridoo) performance by Corrina Eccles and Tristan “Pancakes” Harris, we officially unveiled the Journey of Connection mural at our Wyndham Vale campus on Friday 28 November.

It is now a permanent and vibrant feature of the Aboriginal and Torres Strait Islander Health lounge.

As the artist who created it, Aunty Sue Kuhl noted, the mural is significant and marks the space as a safe place for current and future generations to gather. This sentiment was also shared by IPC Health CEO Jayne Nelson, who said: “Victoria [has] recently signed Aboriginal Treaty, [and] our new mural is a visible commitment to honouring the deep, enduring connection of First Peoples in Victoria to this land and to walking together in truth, respect and self-determination.”

Also speaking at the event, John Lister - Labor for Werribee MP praised IPC Heath’s continued work in improving health in Melbourne’s west and building spaces for community to gather. “We are on a journey for the future, all of us working together to build spaces and bring people together.”

IPC Health continues working with partners - including Victorian Department of Health, the Western and North Western Public Health Units, Western Health, cohealth and V***A - Victorian Aboriginal Child and Community Agency - to deliver holistic, integrated and culturally safe care to First Nations people across Melbourne’s west. 💛🖤❤️ .

Click here to visit the dedicated Journey of Connection webpage: https://ow.ly/R4PF50XAr15, and here: https://ow.ly/tfLO50XAr18 to know more about our Aboriginal Health and Torres Strait Islander Health service.

If someone made an abusive comment online, would you call it out?This year, 70% of Australian adults are experiencing on...
27/11/2025

If someone made an abusive comment online, would you call it out?
This year, 70% of Australian adults are experiencing online abuse, mainly women and in vulnerable communities.

When we call out disrespectful and abusive comments, we keep our loved ones safe.

Harassment, intimidation and abuse happen every day - it needs to stop.

Let it stop with you. If you see abuse online, call it out.

As we mark 16 Days of Activism, IPC Health encourages you to call out disrespect.

Learn more about 16 Days of Activism: https://bit.ly/4dVvqRR

Address

106 Station Road
Deer Park, VIC
3023

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IPC Health cares for Melbourne’s West

IPC Health is one of the largest providers of community health service in Victoria and we operate from 6 sites in Melbourne’s West. Campuses: Deer Park (Head Office) 106 Station Road Deer Park, Victoria, 3023 Phone: (03) 9219 7142 Hours: Monday: 8:30am–7.30pm Tuesday – Friday: 8.30am – 5.30pm Saturday: 9-11am Altona Meadows 330 Queens Street Altona Meadows, Victoria, 3028 Phone: (03) 8368 3000 Hours: Monday, Tuesday, Thursday, Friday: 8.30am – 5pm Wednesday: 8.30am - 6pm

Hoppers Crossing 117-129 Warringa Crescent Hoppers Crossing, Victoria, 3029 Phone: (03) 8734 1400 Hours: Monday, Wednesday, Thursday, Friday: 8.30am – 5pm Tuesday: 8.30am - 6pm St Albans 1 Andrea Street St Albans, Victoria, 3021 Phone: (03) 9296 1200 Hours: Monday, Wednesday, Thursday, Friday: 8.30am – 5pm Tuesday: 8.30am - 6pm Sunshine 122 Harvester Road Sunshine, Victoria, 3020 Phone: (03) 9313 5000 Hours: Monday – Friday: 8.30am – 5pm Wyndham Vale GP Super Clinic 510 Ballan Road Wyndham Vale, Victoria, 3024 Phone: (03) 9216 7777 Hours: Tuesday, Wednesday, Friday, Saturday: 8.30am – 5pm Monday and Thursday: 8.30am - 8pm We know that our communities have numerous needs, some of them complex, but all are addressable by delivering services close to home, in a culturally relevant way, and that keep them out of hospital, or other high-acuity services. Individuals through a single point of contact can connect to a full spectrum of care and support. We provide a diverse range of services to the community including – General Medical and Dental Services, Home-based Aged Care, Family Services case management, Alcohol and Drug counselling, Gambler’s Help counselling, Generalist counselling, Financial Counselling, Acquired Brain Injury case management and ABI community-based recreational programs, Allied health therapy services and Health Promotion. For referrals and intake please contact: For City of Brimbank: ph: (03) 9219 7103, fax: (03) 9219 7191 For City of Hobsons Bay: ph: (03) 8368 3000, fax: (03) 9360 7534 For City of Wyndham: ph: (03) 8734 1400, fax: (03) 8734 1460 For Financial Counselling and Gambler’s Help Western: (03) 9296 1234 For Alcohol and Drugs: 1800 700 514 IPC Health complies with a range of healthcare standards and is accredited accordingly by Quality, Innovation, Performance (QIP). We acknowledge the traditional custodians of the land on which we are located and we pay our respects to them, their culture, and their Elders past and present.