Heartfelt Personalised Support- Victoria

15/12/2025

✅ NDIS released the 3-Year Pricing Workplan.

This plan explains how NDIS pricing will support high-quality, sustainable services and deliver better outcomes for participants from 2026 to 2028.

✔ Clear timeframes.

✔ Evidence-based decisions.

✔ Stronger market sustainability.

You can learn more at 💻 https://ow.ly/w37x50XHWfu

✅ We’ve released our 3-Year Pricing Workplan.

This plan explains how NDIS pricing will support high-quality, sustainable services and deliver better outcomes for participants from 2026 to 2028.

✔ Clear timeframes.

✔ Evidence-based decisions.

✔ Stronger market sustainability.

You can learn more at 💻 https://ow.ly/w37x50XHWfu

15/12/2025

If you are concerned about your own or someone else's mental health, support is available:

🔹 call the Medicare Mental Health phone service on 1800 595 212 or visit the Government’s Medicare Mental Health website to find mental health services and resources
🔹call Lifeline on 13 11 14, text 0477 13 11 14 or access its online services including chat at www.lifeline.org.au
🔹call Kids Helpline on 1800 55 1800 or access its online services at www.kidshelpline.com.au
🔹call Beyond Blue on 1300 22 4636 or access its online services at www.beyondblue.org.au
🔹call the Transcultural Mental Health Line on 1800 648 911.

For more information, see the comments below. 👇

15/12/2025

Do you know how to recognise signs of abuse and neglect?

The NDIS Code of Conduct requires providers and workers to recognise warning signs and respond effectively.

Failing to act on abuse is a serious breach of the Code and can lead to bans and legal action. All reasonable steps must be taken to prevent and respond to violence, abuse, neglect, and exploitation of people with disability.

This applies to anyone who provides support of any kind to NDIS participants – including unregistered providers.

✔️ Notice the warning signs
✔️ Follow proper processes and act on concerns
✔️ Remind workers of their obligations
✔️ Offer safe and accessible ways for participants and staff to report issues

▶️ Watch our latest video to see how providers and workers can respond effectively to abuse and protect participants’ rights. The link is in the comments.

08/12/2025

Your provider’s role is to deliver safe, person-centred supports and services.

An independent advocate’s role is to represent you – and only you – without conflict or competing interests.

Providers can share factual information about NDIS services and refer you to independent advocacy organisations. But they cannot represent you as your advocate.

Separating these roles keeps boundaries clear and your rights protected.

Your provider’s role is to deliver safe, person-centred supports and services.

An independent advocate’s role is to represent you – and only you – without conflict or competing interests.

Providers can share factual information about NDIS services and refer you to independent advocacy organisations. But they cannot represent you as your advocate.

Separating these roles keeps boundaries clear and your rights protected.

Learn more in the comments.

27/11/2025

📢 Updated NDIS Pricing Arrangements and Price Limits 2025-26 prices released in October are effective today, 24 November 2025. This includes the new price limit for art and music therapies.

NDIS providers, participants and their families and carers are encouraged to review the pricing arrangements page for all up-to-date pricing information and documents.

Download the updated NDIS Pricing Arrangements and Price Limits 2025-26 and support catalogues at 💻 https://ow.ly/GA8W50XwAYk

27/11/2025

Your provider’s role is to deliver safe, person-centred supports and services.

An independent advocate’s role is to represent you – and only you – without conflict or competing interests.

Providers can share factual information about NDIS services and refer you to independent advocacy organisations. But they cannot represent you as your advocate.

Separating these roles keeps boundaries clear and your rights

Your provider’s role is to deliver safe, person-centred supports and services.

An independent advocate’s role is to represent you – and only you – without conflict or competing interests.

Providers can share factual information about NDIS services and refer you to independent advocacy organisations. But they cannot represent you as your advocate.

Separating these roles keeps boundaries clear and your rights protected.

Learn more in the comments.

19/11/2025

🎉 We’re heading to Melbourne! 🎉

The Heartfelt Personalised Support team is thrilled to be part of the Melbourne Disability Expo this November 21–22! 🙌💙

📍 Booth #111
⏰ 9:00 AM – 3:00 PM
🏢 Melbourne Exhibition Centre

Come meet our friendly team, explore our personalised disability support services, and discover how we can work together to create more empowered, independent, and fulfilling lives. ✨

Whether you’re searching for support options, community connections, or just want to say hello we’re here and we can’t wait to meet you! 💛

19/11/2025

19/11/2025

🌟 Meet Bradley! 🌟

One of our amazing HPS participant who always brings good energy wherever he goes! 😄✨

From enjoying community access outings to keeping his space fresh and organised with our cleaning support, Bradley makes every day an adventure and we’re so proud to be part of his journey.

At Heartfelt Personalised Support, we’re all about delivering good service, real connection, and support that truly feels personalised. And with Bradley, every visit is filled with laughs, progress, and moments that matter.

Here’s to more fun days ahead, Bradley! 🎉

11/11/2025

Have you ever wondered what the difference is between the NDIS Commission and the NDIA?

We each play a different role - but we all work together to make the NDIS safe, fair and focused on participants. Swipe through to see who does what and how we work together.

Learn more here: https://bit.ly/4msTXBV

NDIS National Disability Insurance Scheme

11/11/2025

There’s still time to have your say on the Disability Discrimination Act Review. Consultation has been extended and will now close on Friday 14 November 2025. The Australian Government is seeking your views to make sure the Act works to protect people with disability.

The Attorney-General’s Department is seeking feedback from:
🔹 people with disability, their families and carers
🔹 disability organisations
🔹 service providers
🔹 employers
🔹 legal professionals
🔹 education providers
🔹 academics
🔹 the broader community.

To find out more and to have your say, see the comments below. 👇

05/11/2025

What an incredible two days at the Brisbane Disability Expo!

We’re grateful for the wonderful conversations, smiles, and stories shared at our booth. It was inspiring to see so many people exploring ways to live more independently through the NDIS. 💛

Thank you for making it such a heartfelt experience. See you again next year!