11/05/2021
BEFORE REACTING ON AUTO PILOT
CATCH YOURSELF
TAKE A BREATH.
REALLY LISTEN
AND RESPOND....
• ASK QUESTIONS... THIS GETS THE OTHER PERSON TO GO DEEPER WHICH HELPS YOU UNDER STAND WHERE THEY ARE COMING FROM. WHICH MAY CLEAR UP ANY MISINTERPRETATIONS. THIS ALSO TAKES THE PRESSURE OFF YOU TO FIX IT OR KNOW THE "RIGHT" THING TO SAY.
• CLARIFY WHAT YOU HEARD
• START WHAT YOURE SAYING WITH I . THE OTHER PERSON IS LESS LIKELY TO BECOME DEFENSIVE eg "I AM FEELING...." "I AM STRUGGLING WITH..."
"I AM NEEDING...."
• TAKE A MOMENT AND STEP AWAY TO CALM DOWN IF YOU NEED TO.
• TRY NOT TO TAKE IT ALL PERSONALLY. KNOW THE OTHER PERSON IS DEALING WITH THEIR OWN STUFF TOO!!
WHAT ARE SOME OTHER THINGS YOU DO, THAT YOU WOULD LIKE TO SHARE IN THE COMMENTS...