OnSolve

OnSolve Outsourcing Partners for NDIS and Allied Health Businesses: Delivering High-Quality, Value-Added, and Innovative Solutions Across All Aspects of Your Business.

13/11/2025

Future-proof your ops with virtual admin pros + smart automation. ⚙️✨ Cut costs, scale fast, and free your team to focus on high-impact work. 🚀

06/11/2025

If your calendar feels more chaotic than helpful — it’s time for an upgrade. 🗓️⚡

Automated scheduling tools aren’t just for convenience — they save hours, reduce missed meetings, and help you focus on what really drives business growth.

Connect with OnSolve and make your calendar work smarter, not harder. 💼

30/10/2025

Deadline tomorrow and your system just crashed? 🧯🖥️ Our IT help desk swoops in like a superhero—fixing passwords, portals, crashes, and errors so you can ship on time. 🚀

29/10/2025

🔐 Important NDIS System Update – PRODA Access Ending Soon!

The NDIA is upgrading its security systems to make provider access safer and more reliable.

From 10 November 2025, all NDIS providers and authorised employees must use myID and Relationship Authorisation Manager (RAM) to log in to NDIS portals — PRODA access will be discontinued after this date.

✅ myID enhances identity verification and security
✅ RAM manages access for authorised staff and users
✅ Once you switch to myID & RAM, you can’t go back to PRODA

🪪 What you need to do:
1️⃣ Create your myID account
2️⃣ Link your business to RAM
3️⃣ Authorise employees in RAM
4️⃣ Employees accept the authorisation request

28/10/2025

🔔 Important NDIS Update – “My Provider” Relationships

From 10 November 2025, NDIS is improving how claims are processed for NDIA-managed participants receiving Support Coordination and Recovery Coaching services.

✅ Providers must now have an established “My Provider” relationship with participants to speed up claim approvals.
✅ Without this relationship, claims will go through integrity checks and take up to 10 business days to process.
✅ With a verified “My Provider” relationship, claims can be processed in 2–3 business days.
✅ Participants will receive notifications for any claims made against their plan.

💡 Providers can set up or manage these relationships via the my NDIS Provider Portal under “My Participants.”

This change gives participants more control and transparency over who can make claims from their plan.

23/10/2025

Hire outcomes, not headcount. 🤝
With BPO, you get expert teams, streamlined processes, scalability, and lower costs—so growth is built in from day one. 🚀

16/10/2025

Drowning in spreadsheets? 🌀 Switch to digital bookkeeping + expert finance support for automated reports, cleaner data, and smarter decisions—minus the headache. 🚀

Address

Albert Road
South Melbourne, VIC
3004

Opening Hours

Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 2pm

Telephone

+61370347651

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