Newborn & paediatric Emergency Transport Service - NETS NSW

26/03/2026

Love your work Michael 👏👏👏

CHAMPIONS4CHILDREN | At NETS, Michael works as a retrieval doctor. He’s also a Career Medical Officer (CMO) at the Grace Centre for Newborn Intensive Care at the Children’s Hospital at Westmead.

“No two days are the same at NETS”, Michael explains. “And that’s what makes working with NETS so attractive. You never know where you’re going, what you’re going to be doing, who you’re going to meet. It’s a wonderfully challenging job where every patient and family you meet is different.

Our role at NETS is to respond to calls, triage them, and decide whether a retrieval is warranted. This is where I come in – as the retrieval doctor, I am dispatched with a NETS Nurse and Emergency Vehicle operator to where the patient is, there we stabilise them and retrieve them usually with their parent to a hospital where they can receive the care they need.

I have never left NETS since I was first put on rotation during my paediatric training. I’ve had a lot of experience in emergency, ICU, and neonatal critical care so being a part of NETS was a perfect fit.

What’s most rewarding about working at NETS is that you can take a lot of pride in being able to attend to all the needs of the patient despite being a small team, with limited on-site support, often out in the middle of nowhere. And seeing patients improve or even recover after such a tough journey and knowing that somewhere along the way I’ve been a part of that is incredible. Often the most complex cases are transferred to the Grace Centre for Newborn Intensive Care where I spend the rest of my time, so it’s rewarding to go through that journey with them and see their positive progress.

26/03/2026

CHAMPIONS4CHILDREN | At NETS, Michael works as a retrieval doctor. He’s also a Career Medical Officer (CMO) at the Grace Centre for Newborn Intensive Care at the Children’s Hospital at Westmead.

“No two days are the same at NETS”, Michael explains. “And that’s what makes working with NETS so attractive. You never know where you’re going, what you’re going to be doing, who you’re going to meet. It’s a wonderfully challenging job where every patient and family you meet is different.

Our role at NETS is to respond to calls, triage them, and decide whether a retrieval is warranted. This is where I come in – as the retrieval doctor, I am dispatched with a NETS Nurse and Emergency Vehicle operator to where the patient is, there we stabilise them and retrieve them usually with their parent to a hospital where they can receive the care they need.

I have never left NETS since I was first put on rotation during my paediatric training. I’ve had a lot of experience in emergency, ICU, and neonatal critical care so being a part of NETS was a perfect fit.

What’s most rewarding about working at NETS is that you can take a lot of pride in being able to attend to all the needs of the patient despite being a small team, with limited on-site support, often out in the middle of nowhere. And seeing patients improve or even recover after such a tough journey and knowing that somewhere along the way I’ve been a part of that is incredible. Often the most complex cases are transferred to the Grace Centre for Newborn Intensive Care where I spend the rest of my time, so it’s rewarding to go through that journey with them and see their positive progress.

11/12/2025

10/12/2025

05/12/2025

05/12/2025

It's always a pleasure to see our children thrive!

Just over a year ago, Rochelle and Jesse Ramien were in Bali for a friend's wedding when Rochelle unexpectedly went into labour - eight weeks early. And a short time later, little Teo was flown home with the Newborn and Paediatric Emergency Transport Service.

Now Teo is a bright and bubbly toddler and, along with mum Rochelle and big brother Tallen, popped in to say hello to the NETS team.

"It's a bit surreal coming back and seeing all the cribs and cords, but I'm super grateful we could come and just visit," Rochelle said.

Deputy Director of NETS NSW Kathryn Carmo said being reunited with the families they help is very special.

"Seeing what a difference a year makes is incredible. I still remember the relief they felt when we picked them up from Bali and brought them home. Now, everyone, Mum, Teo and big brother Tallen are all so full of life - it's beautiful!"

21/11/2025

NETS helps transport more than 1,000 premature babies each year and this week, on World Prematurity Day, the dedicated NETS team took a moment to remember all of the children and families we have helped support.

From the very start of their neonatal intensive care journey, the NETS team is committed to providing the high quality care each baby needs.

We acknowledge the strength and resilience of all the babies, families and carers in what is a difficult and often scary time.

24/10/2025

13/10/2025

Kiera and Jack share more than just the same parents. Both had a bit of bumpy start to life and needed some extra help from some health heroes.

Kiera, who was born prematurely at 32 weeks, spent four days in a Neonatal Intensive Care Unit (NICU) before being transferred by the NETS team to Hurstville Private Hospital.

Mum Jessica said it was an overwhelming and scary time, but she'll never forget the NETS staff who transferred Kiera.

"They were so lovely, kind, gave me information that was extremely helpful, and made a scary process a whole lot better."

Three years on, Kiera's brother Jack was also born early and the NETS team returned. After spending hours stabilising him, they transferred him to Royal Prince Alfred Hospital.

"I felt so relieved knowing he was in good hands."

"Kiera is now a thriving three year old, and Jack a thriving 6-month old. My family and I are so grateful for the NETS team and for supporting us in what was a very stressful time."

27/09/2025

Best ever representation at Aeromed25 by NETS staff. Everyone had a great time; as well as exchanging ideas and experience. Aeromedical Society of Australasia next year in Darwini will no doubt be very attractive