Helena de Wacht Remedial Massage

Health Rebates Available
Qualified in Diploma in Remedial Massage
Member of Massage & Myotherapy Australia
Over 20 years' experience in relaxation massage & relaxation therapies
I attend ongoing professional development learning new skills enabling me to offer a vast range of services including (but not limited to)

• Limited range of motion
• General muscle restriction
• Pain reduction
• Postural imbalances
• Stress related tension/ emotional related stress
• Chronic headaches
• TMJ
• Neck restriction
• Carpal tunnel
• Repetitive strain injuries (RSI)
• Hip restriction
• Shin splints
• Arthritic discomfort
• Chronic pain from musculoskeletal restriction
• Oedema & manual lymphatic
• Sports pre /post event massage
• Stretching advice
• Postural strengthening advice
• Face & scalp massage (Remedial & Relaxation focused)
• Pregnancy Massage
• Non-specific Lower back Pain
• Sciatica
• Plantar Fasciitis
• Shoulder Restriction / Impingement
• Radial Nerve Compression
• Traditional Flame Cupping
• Myofascial Cupping / Guasha
• Additional Holistic Training - Reiki/Energy Healing/Traditional Balinese Massage/
Thai Yoga Massage/Indian Massage/Holistic Counselling/Meditation/Aromatherapy &
Aromatic Medicine.

..................Business terms of use..................

ONLINE HEALTH INTAKE FORM
NEW clients please note -
- this form is initially emailed. (check junk/spam folders)
- if not completed after being emailed I will then send it once only by text.
- failure to complete within 48 hours of receiving will result in appointment cancellation. EXISTING clients please note -
- I may send a new form if your health status has changed
- If you have not attended for over 12 months
- If you have booked into a different service than your usual
- If you are pregnant

BOOKING SELECTION:
Please ensure you book the right treatment / duration for your needs. Please be mindful Reiki / readings are ONLY available in Reiki appointments. MASSAGE PRESSURE:
I do not offer full body DEEP TISSUE massage in my remedial treatments. Remedial Massage is restriction specific with medium pressure applied to the specific area of issue with trigger point therapy and cupping for added release. Relaxation Massage used gentle pressure mainly for stress & anxiety reduction. MARKET RESEARCH:
Please do not book in for market research. I have limited appointments available which need to be available for people that really need them. CONFIRMATION EMAIL:
Sent via email. Please check Spam /Junk. This contains online health intake form link. To avoid appointment cancellation complete/sign & submit within 48hours of receiving. APPOINTMENT REMINDER:
An automated reminder is sent 1 day prior to your appointment. PARKING:
Available at white sign in driveway.
......Carport is for private use only......

ENTRANCE:
Opposite white sign. Please ring doorbell on arrival and I will greet you.
.......I do not have an indoor waiting room......

ARRIVAL TIME:
Please arrive at your scheduled time. Early arrivals will not be seen earlier. PAYMENT FOR SERVICES:
Cash & Eftpos

HEALTH INSURANCE REBATES:
An invoice will be sent to your email after payment has been made. SANITATION AND HYGIENE:
All equipment /linens are cleaned in an industry approved method. Therapist hands are thoroughly cleaned & disinfected between clients. CLIENT HYGIENE:
Please shower the day of your appointment or after heavy exercise. Please ensure your hair has been washed at least the day before your appointment. NO SMOKING:
My business property is a non-smoking zone

LATENESS POLICY:
Treatment time will be reduced, and full payment will be required. NO SHOW:
Will be charged 100% fee & gift certificates will be forfeited. THERAPIST CANCELLATION:
Due to offering online appointments 3months in advance, please be aware this isn't a 100% guarantee of your future scheduled appointment. Changing circumstances are at times, unavoidable. THERAPIST UNWELL:
A cancellation text will be sent the day before or of your appointment. CLIENT CANCELLATION POLICY:
24hour notice is preferred. Otherwise, a 50% fee may apply. REPEAT CANCELLATIONS FROM CLIENT:
If a client cancels short notice 3 times in a row, they will not be offered future appointments.
.........SICKNESS POLICY:
Please cancel & reschedule when unwell.
.........RECENT VACCINATION:
Massage is a contraindication within 3 days after receiving all types of vaccination.
.........RECENT SURGERY:
Ensure you have clearance from your GP &/or Surgeon before booking or attending.
.........CHANGED HEALTH STATUS:
Please ensure you notify me prior to attending. CONFIDENTIALITY:
All information I obtain from you is strictly confidential. DOCUMENTATION OF TREATMENT:
I have an obligation to document accurate treatment records. These may or may not be shared with a third party e.g. GP. By law I may be required to release records under a court order. REFERRAL TO A DIFFERENT THERAPIST:
If I feel I am not a good match for your needs l will refer you on. As a result, I hold the right to cancel existing or future scheduled appointments. Helena de Wacht Remedial Massage is a non-sexual service. Sexual advances will be documented and reported to the authorities.