NIHCSS-Norfolk Integrated Housing and Community Support Service

NIHCSS-Norfolk Integrated Housing and Community Support Service The service supports people across the whole of Norfolk in supported living and within the community.

The Norfolk Integrated Housing and Community Support Service (NIHCSS) supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. The Norfolk Integrated Housing and Community Support Service supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. Delivered in partnership with St Martins and Funded by Norfolk County Council and South, North, West, Norwich and Great Yarmouth & Waveney Clinical Commissioning Groups. The service works with individuals to identify and make changes in a variety of areas of their lives in order to improve their wellbeing. It aims to support people to achieve their goals and to live as independently as possible in their local community. We support people in supported living (located in Norwich, Great Yarmouth and King’s Lynn) and within the community.

Sometimes when someone is struggling, our first instinct is to try and fix the problem. We want to offer solutions, advi...
03/13/2026

Sometimes when someone is struggling, our first instinct is to try and fix the problem. We want to offer solutions, advice, or ways to make things better. But often, what people really need is something much simpler: to feel heard.

Listening doesn’t always mean fixing. It means giving someone the space to speak, to share what they’re carrying, and to know that they’re not alone in that moment. A conversation, a moment of understanding, or simply being present can make more of a difference than we realise.

Today’s reminder: you don’t have to have all the answers to support someone. Sometimes the most powerful thing you can offer is your attention, your patience, and your willingness to listen. 💚💙

🌟 Introducing Our New Lived Experience Network! 🌟A free, vibrant community created by and for people with lived experien...
03/10/2026

🌟 Introducing Our New Lived Experience Network! 🌟

A free, vibrant community created by and for people with lived experience of mental distress.

If you’ve ever faced mental health challenges, this is your space to connect, feel understood, and shape change together. 💬🤝

Who can join?

Anyone who meets the criteria below — including people using a Together service, volunteers, staff, and individuals outside of Together.

✨ Membership Criteria:

Aged 18+
Has lived experience of mental distress
Has accessed any mental health service in the UK


Whether you're currently using a Together service, volunteering, part of the staff team, or entirely new to us — if you have lived experience, we warmly invite you to become a member. 💛

Be part of a supportive community, share your voice, and help shape the future of mental health support.

👉 Join us and be part of something empowering and new!

Mental health isn’t always visible.Someone can look “fine” on the outside while facing a lot on the inside. That’s why k...
03/09/2026

Mental health isn’t always visible.

Someone can look “fine” on the outside while facing a lot on the inside. That’s why kindness, patience and checking in with the people around us matters more than we realise.

A simple conversation can make a real difference. 💙💚

For International Women’s Day, we asked Esta Griffiths, Deputy Service Manager, what the day means to her.From recognisi...
03/08/2026

For International Women’s Day, we asked Esta Griffiths, Deputy Service Manager, what the day means to her.

From recognising progress to supporting the women around us, International Women’s Day is a chance to reflect, celebrate, and continue pushing for equality and opportunity for all.

Thank you, Esta, for sharing your perspective!

Spring is coming — and with it, the chance for new beginnings. Just like the seasons change, our mental health can shift...
03/06/2026

Spring is coming — and with it, the chance for new beginnings.

Just like the seasons change, our mental health can shift and grow too. This spring, take small steps to care for yourself: spend time outdoors, embrace fresh starts, and give yourself the same kindness you offer others.

Growth doesn’t have to be big or fast. Sometimes it simply means letting in a little more light.

Monday was Self-Harm Awareness DaySelf-harm is often misunderstood. It isn’t attention-seeking. It isn’t weakness. It’s ...
03/03/2026

Monday was Self-Harm Awareness Day

Self-harm is often misunderstood. It isn’t attention-seeking. It isn’t weakness. It’s usually a sign that someone is struggling with overwhelming emotions and doesn’t yet have the support or tools they need to cope.

Today is about awareness, compassion and breaking the silence.

If you’re struggling, you are not alone. Your pain is valid, and there are safer ways to cope — even if it doesn’t feel that way right now. Reaching out can feel frightening, but support is available.

If someone you know is struggling, listen without judgement. You don’t need to have all the answers — just being there matters more than you think.

Let’s replace stigma with understanding and shame with support.

⭐ WE’RE HIRING! Join Us as an SMI Physical Health Check Practitioner ⭐📍 Norfolk & Waveney💷 £28,000 per year🕒 Full‑time |...
03/03/2026

⭐ WE’RE HIRING! Join Us as an SMI Physical Health Check Practitioner ⭐

📍 Norfolk & Waveney

💷 £28,000 per year

🕒 Full‑time | 37.5 hrs (1 role is maternity cover)

📅 Fixed Term until 31/03/2027 (possible extension)



❤️ Make a Real Difference Every Day

We’re looking for passionate, motivated people to join our team supporting adults with Severe Mental Illness (SMI) to access vital Physical Health Checks.

This role is perfect for someone with a nursing or phlebotomy background — but full training is provided, so healthcare experience is helpful.



🌟 What You’ll Be Doing

✨ Supporting people to book and attend their SMI Physical Health Checks

✨ Carrying out Physical Health Checks in homes, care homes & supported living

✨ Working closely with GPs & mental health teams

✨ Engaging the community at local wellbeing events

✨ Making a meaningful impact on health inequalities



🙌 Why You’ll Love Working With Us

We’re all about developing people and creating a supportive, uplifting workplace.

Benefits include:

🎁 Extra day off on your birthday

🧘 Wellbeing workshops & complimentary therapies

💳 Perkbox discounts + Blue Light Card

🆘 24/7 Employee Assistance Programme

👕 Casual dress

🚗 Free parking

🎓 Over 150 training courses + dedicated development time

🤝 Team away days & reflection sessions

…and so much more!



🚀 Ready to grow your career and change lives?

If you’re compassionate, proactive and love helping others — we want to hear from you!

👉 Apply now and join our amazing team.

📩

Norfolk Integrated Housing & Community Support Services (NIHCSS)

When someone reaches out, they’re being brave. The last thing they need is shame.Support means listening.Support means u...
02/27/2026

When someone reaches out, they’re being brave. The last thing they need is shame.

Support means listening.
Support means understanding.
Support means meeting people where they are.

Let’s create spaces where help feels safe. 💚

🌟 We’re Proud to Be One of Norfolk’s Highest‑Rated Mental Health Employers! 🌟At NIHCSS, we believe that supporting our c...
02/26/2026

🌟 We’re Proud to Be One of Norfolk’s Highest‑Rated Mental Health Employers! 🌟

At NIHCSS, we believe that supporting our community starts with supporting our team — and it shows.

According to Indeed reviews, we’re rated an incredible 4.7–4.9 stars, with standout scores in work‑life balance, management, culture, and staff wellbeing.

Eating disorders don’t have a “look.” They can affect anyone, regardless of age, gender, background or body type.This Ea...
02/23/2026

Eating disorders don’t have a “look.” They can affect anyone, regardless of age, gender, background or body type.

This Eating Disorders Awareness Week, we’re helping to challenge stigma, break down harmful myths and remind people that recovery is possible.

Support, understanding and early intervention can make a life-changing difference. If you’re struggling, you are not alone, and help is available.

Let’s replace shame with compassion, and silence with conversation. 💙💚

Boundaries aren’t about pushing people away, they’re about protecting your wellbeing.Saying no.Taking space.Choosing wha...
02/20/2026

Boundaries aren’t about pushing people away, they’re about protecting your wellbeing.

Saying no.
Taking space.
Choosing what feels right for you.

These aren’t selfish choices, they’re healthy ones. When we set clear boundaries, we create space for respect, balance and stronger relationships.

Protecting your mental health is not a luxury. It’s a necessity. 💚💙

Healthy relationships aren’t built on avoiding difficult moments, they’re built on working through them together.Hard co...
02/18/2026

Healthy relationships aren’t built on avoiding difficult moments, they’re built on working through them together.

Hard conversations can feel uncomfortable. They can bring up fear, vulnerability and uncertainty. But they also create space for honesty, understanding and growth. When we feel safe enough to speak openly and listen without judgement, trust deepens.

Communication isn’t always easy but it’s a sign of strength, not weakness. Making room for tough talks shows care, respect and commitment.

Real connection isn’t about perfection. It’s about showing up, even when the conversation is hard.

Address

Suite 8, The Old Church, St Matthews Road
Norwich, ON
NR11SP

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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