08/03/2026
Kathleen Klaasen started at Riverview Health Centre as a healthcare aide. Today, she's the centre's first female CEO.
Her office is in the Princess Elizabeth building. It's the same building where she once worked as an Health Care Aide in palliative care while in college for nursing. The surroundings were different then, but the care never wavered. It was there she learned that environment matters, but compassion matters more.
She carried those lessons with her. As a nurse, then a clinical nurse specialist, then a senior health leader across Manitoba. She never forgot what it felt like to work at the bedside, to see patients and residents as people first.
When the opportunity came to return to Riverview as CEO, she knew exactly why she wanted to lead here: to honour the voice and choice of every resident and patient, and to empower others to make the biggest positive impact they can.
She leads the way she was led -- by strong women who showed her what was possible. A grandmother who believed fiercely in education. An aunt whose skill and steady care as a nurse left a lasting mark on her rural community. Mentors who encouraged her to step forward. Their example is something she now passes on.
Her approach to leadership is simple: stay close to the work, stay curious, and stay human. She believes people lead best when they listen well, make space for others to shine, and never lose sight of why they came into healthcare in the first place.
For those stepping into leadership roles, she offers this: trust your values, trust your team, and trust that you don’t need to have every answer to make a meaningful difference. “The work is too important to do alone,” she says. “Lean on the people around you — and let them lean on you.”
Kathleen's journey is a reminder that leadership grows from experience, integrity, and the willingness to keep learning.