SIGMA EMEA

SIGMA EMEA SIGMA is an IT Consultancy Provider & System Integrator focusing on the Telecom Sector. We connect telcos with customers in a seamless process.

We are specialized in new age billing, charging, CRM, mobile payments systems; and digital front-end gates to customer journeys. We provide: Consultation, Transformation, Optimization, Management and Innovation services. We thoroughly study customers’ needs and sync it with telcos’ business models to make intelligent decisions based on the right digital strategy and latest technologies, to minimize costs and enhance customer experience. SEGMATEK creates and maintains digital tech solutions solving complex business challenges for the telecom sector. We specialize in new age billing, charging, CRM, mobile payments systems; and digital front-end gates to customer journeys. We provide:
CONSULTATION services with our agile approach and the extensive experience of our consultants. TRANSFORMATION services that entails complex processes and solutions Implementation, Integration and Migration. OPTIMIZATION services for improving IT performance and reducing business stress through Health Check, Testing, Technical Training and Skills Outsourcing. MANAGEMENT services through our Service/Helpdesks & NOCS, Infrastructure, Application and Business Management, and Continuous Service Improvement. INNOVATION through System Functionality Extension Solutions, Digital Gates Development and software customization. The way we operate is different, and our environment is very professional, yet friendly, constructive, dynamic and open-minded. As cooperative and supportive as our management is, we are INNOVATIVE and DARING. We have a diversity of race, nationality, religion, gender, disability and age. Women are key players in SEGMATEK structure. Egypt Office: The Courtyard, , Sheikh Zayed City, Cairo, Egypt. Pakistan Office: 1st Floor, C - 7&8, Block-A, Izmir Town, Lahore - Pakistan.

“Failure is not fatal until we surrender, trying again is the key of glorious victory.”— Allama Muhammad IqbalToday, SIG...
09/11/2025

“Failure is not fatal until we surrender, trying again is the key of glorious victory.”
— Allama Muhammad Iqbal

Today, SIGMA EMEA joins our colleagues in Pakistan in celebrating Iqbal Day, honoring the visionary spirit of Allama Muhammad Iqbal.

At SIGMA EMEA, we embrace this timeless message as a reminder that resilience, perseverance, and innovation are the true drivers of success.

Let’s celebrate Iqbal’s enduring legacy — one that motivates us to keep striving, learning, and achieving together. 🌟

🔷 A New Generation, A New Vision for Egypt’s FutureFrom the roots of civilization in Upper Egypt to the forefront of tec...
05/11/2025

🔷 A New Generation, A New Vision for Egypt’s Future

From the roots of civilization in Upper Egypt to the forefront of technology, artificial intelligence, and digital transformation, emerges a new kind of leader — one who bridges heritage with innovation.

We are proud to announce that Mr. Mohamed Abou El-Ala – Internal Audit Director at SIGMA Group.

Is among the promising young candidates running for Egypt’s Parliament 🇪🇬

At SIGMA, we believe that real progress begins with minds that think forward — with integrity, innovation, and a deep commitment to the community.

He represents the spirit of Egypt Vision 2030 —
a generation ready to lead with knowledge, ethics, and purpose.

🔷 جيل جديد… برؤية جديدة لمستقبل مصر

من جذور الحضارة في صعيد مصر، إلى آفاق التكنولوجيا والذكاء الصناعي، يبرز نموذج يجمع بين الأصالة والطموح.

نحن فخورون بالإعلان عن محمد أبو العلا – مدير المراجعة الداخلية في مجموعة سيجما

هو أحد الوجوه الشابة الواعدة المرشحة لعضوية مجلس النواب المصري 🇪🇬

في سيجما، نؤمن أن التغيير الحقيقي يبدأ من العقول التي تفكر للمستقبل،

ومن القيم التي تربط بين النزاهة، الابتكار، والمسؤولية المجتمعية.

جيل جديد… يمثل روح مصر 2030
ويمثلنا جميعًا في السعي نحو وطنٍ رقميٍ أقوى 💡

#سيجما #تكنولوجيا

✨ Celebrating the Future of AI at SIGMA! ✨We are absolutely thrilled to announce the successful graduation of our latest...
23/10/2025

✨ Celebrating the Future of AI at SIGMA! ✨

We are absolutely thrilled to announce the successful graduation of our latest cohort from the SIGMA Development Internship Program, with a dedicated focus on Artificial Intelligence! 🚀

These talented individuals spent two intensive months diving into real-world AI projects, bringing innovation and fresh perspectives to our teams.🤖 We couldn't be prouder of their hard work and dedication.

A special thank you to our incredible mentor, Wael Fahmy "Chief Product Officer" for his invaluable guidance and leadership throughout the program. His mentorship has truly shaped the future of this graduating class.

Congratulations to all the graduates! We look forward to seeing your success in the AI world.

We believe that a positive workplace is built one person at a time, and today, we're celebrating two of our team's bigge...
08/09/2025

We believe that a positive workplace is built one person at a time, and today, we're celebrating two of our team's biggest champions! ✨
A massive congratulations to our newest Positive Ambassadors, Maria Ghani and Amany Abd Elmnem!

This peer-nominated award is a powerful testament to their commitment to building a supportive and collaborative environment. They consistently show up with a positive attitude, encourage teamwork, and play a key role in boosting morale.

Their dedication is truly inspiring, and we are proud to have them on our team.

Please join us in congratulating them in the comments below! 👇

07/08/2025
Innovation is in our DNA at SIGMA EMEA. It's powered by incredible talent like our recent "Technical Trailblazers"🚀We're...
05/08/2025

Innovation is in our DNA at SIGMA EMEA. It's powered by incredible talent like our recent "Technical Trailblazers"🚀

We're thrilled to shine a spotlight on the incredible talent driving innovation at SIGMA!
Please join us in celebrating our latest Technical Trailblazers, who have gone above and beyond to deliver exceptional results and embody the spirit of "unlock next."

A massive congratulations to:
⚙️ Khaled Shalaby, DevOps Engineer
His exceptional work on the RBM project. His recent enhancements and dedication to resolving challenges have had a significant, positive impact on the customer's environment. We truly appreciate your hard work and commitment to excellence.

💡 Ahmed ElGazzar, Sr. Software Developer
For his invaluable versatility across different technologies and his unwavering willingness to take on any challenge, Ahmed is a true inspiration. His commitment to finding innovative solutions, whether working independently or as part of the team, has had a profoundly positive impact on our projects and customers.

🎯 Amr Elsobky, Sr. Application Support Specialist
Amr's leadership of the QC team during a recent UAT was truly remarkable. His dedication and collaboration with the Marketing team were critical to achieving an outstanding 99% success rate. Through his ownership, accountability, and improvements in reporting, he significantly elevated the overall quality of the project.

Their hard work, passion, and collaborative spirit inspire us all. We are incredibly proud to have them on the SIGMA team and look forward to their continued success!

Join us in the comments to congratulate Khaled, Ahmed, and Amr!👇

خالص التعازي ..إنا لله وإنا إليه راجعون
09/07/2025

خالص التعازي ..

إنا لله وإنا إليه راجعون

Accelerate Telecom Digital Transformation with Advanced Software Development as a Service (SDaaS) 🚀The telecom industry ...
30/06/2025

Accelerate Telecom Digital Transformation with Advanced Software Development as a Service (SDaaS) 🚀

The telecom industry is evolving at lightning speed, and operators need agile, scalable, and future-proof solutions to stay competitive. That’s where SIGMA EMEA’s Software Development as a Service (SDaaS) comes in—empowering telecom providers to fast-track their digital transformation with cutting-edge, customized software solutions.

Why SDaaS for Telecom?
✅ Speed to Market – Deploy high-quality, tailored applications faster than traditional development.

✅ Cost Efficiency – Reduce overhead with a flexible, subscription-based model.

✅ Scalability – Adapt quickly to changing demands like 5G, IoT, and AI-driven services.

✅ Continuous Innovation – Leverage our expertise in BSS/OSS, cloud-native architectures, and automation to stay ahead.

At SIGMA EMEA, we combine deep telecom domain knowledge with next-gen DevOps and agile methodologies to deliver software that drives operational efficiency, revenue growth, and superior customer experiences.

📩 Ready to transform your digital ecosystem? Let’s build the future, together.
www.sigma-emea.com

✨ تهنئة بمناسبة العام الهجري الجديد 1447هـ ✨يسرّنا في SIGMA EMEA أن نتقدّم إليكم بأطيب التمنيات بمناسبة حلول العام الهجر...
25/06/2025

✨ تهنئة بمناسبة العام الهجري الجديد 1447هـ ✨

يسرّنا في SIGMA EMEA أن نتقدّم إليكم بأطيب التمنيات بمناسبة حلول العام الهجري الجديد.

نسأل الله أن يكون عامًا مليئًا بالنجاح، والتقدّم، وتحقيق الإنجازات، لكم ولعائلاتكم الكريمة.
كل عام وأنتم بخير، ودامت أيامكم عامرة بالسلام والازدهار.

#تهنئة

✨ Happy Islamic New Year 1447 AH ✨

As the new Hijri year begins, SIGMA EMEA extends its warmest wishes to all our colleagues, partners, and followers.

Wishing you a year filled with new beginnings and continued success.

Happy Hijri New Year! 🌙

18/06/2025

Data-Driven Telecoms:📊 Turning BSS Insights into Competitive Advantage
In telecom, data is the new currency—but only if your BSS can harness it effectively.

Advanced analytics in BSS systems empowers operators to:
➡️Predict churn with AI-driven customer behavior models
➡️Optimize networks by correlating service usage with infrastructure data
➡️Personalize offers in real-time (e.g., targeting high-usage 5G customers)

The result? Smarter decisions, happier customers, and healthier margins. 👌🚀

www.sigma-emea.com

Meet Ahmed Gamal — Service Delivery Leader at SIGMA EMEA 🌟Ahmed Gamal brings extensive experience and leadership to SIGM...
16/06/2025

Meet Ahmed Gamal — Service Delivery Leader at SIGMA EMEA 🌟

Ahmed Gamal brings extensive experience and leadership to SIGMA EMEA as the head of the Service Delivery department. His journey in the telecom and IT industry showcases his deep understanding of service excellence and operational management.
Starting his career in support, Ahmed co-founded the Testing team at Etisalat Egypt, playing a vital role from 2007 to 2017.

In 2017, Ahmed joined SIGMA EMEA and quickly made an impact by leading the Testing team. His leadership was instrumental in launching Egypt’s first-ever Managed Service project with Telecom Egypt (WE) — a significant milestone in the industry. Recognized for his outstanding capabilities, Ahmed then took on the leadership of SIGMA EMEA’s PMO, where he successfully delivered critical projects such as the Lebara MVNE upgrade.

Today, as head of Service Delivery, Ahmed oversees a broad portfolio that includes Managed Services, Support, Operations, Infrastructure, Professional Services, and Testing. His strategic oversight ensures the seamless integration of services, operational efficiency, and the delivery of exceptional value to Sigma's clients.

With over 18 years of experience, Ahmed Gamal continues to be a driving force behind Sigma’s growth, innovation, and client satisfaction.
We are incredibly proud of our talented resources at Sigma, whose dedication and expertise propel us towards greater achievements!

www.sigma-emea.com

Tambola Time at SIGMA EMEA – A Day Full of Fun and Laughter! 🎉In Pakistan office, they recently transformed an ordinary ...
15/06/2025

Tambola Time at SIGMA EMEA – A Day Full of Fun and Laughter! 🎉

In Pakistan office, they recently transformed an ordinary day at the office into something extraordinary with a super fun Tambola activity! 🏆

The energy in the room was electric as everyone participated with enthusiasm. The friendly banter, cheers for winners, and playful groans made the day even more special! 🎭

It was a perfect break from routine — filled with laughter, excitement, and a bit of friendly competition. Every moment was filled with energy and team spirit.

We are proud to foster a culture of fun and camaraderie here at SIGMA EMEA. Thank you to everyone who participated and made this event a memorable one!

www.sigma-emea.com

Address

Bavaria Town, Maadi Ring Road
Cairo

Opening Hours

Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Sunday 10am - 6pm

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