Grampian Mental Health and Learning Disabilities Service

RCH and associated sites therefore act as a hub not only for inpatient but also for outpatient care for the population of Aberdeen city and shire.

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Moderation

Please note this is a moderated information site and is not a public forum.

This site is moderated Monday to Friday between the hours of 8.30am and 5pm (excluding public holidays).

The moderators reserve the right to delete any comments that contain vulgar language, personal attacks of any kind or offensive comments that target or disparage any ethnic, racial or religious group. Further to this, we also reserve the right to delete any comments that:

• are spam or include links to other sites

• are clearly off topic

• advocate illegal activity

• promote particular services, products or political organisations

• infringe on copyrights or trademarks

• use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages)

• contain case-specific and other confidential information

• spread misinformation that may cause harm

Seeking medical advice

Please do not post medical/health queries on this page as we will not be able to respond to these. If you require urgent medical advice:

• Daytime - contact your own GP Surgery

• Evenings, weekends and holidays - telephone NHS 24 on 111

• For serious accidents and medical emergencies - telephone the ambulance service on 999

Please also be aware that anything that you post on our page will be visible to everyone who accesses this page.

Requesting information

Requests for information under the Freedom of Information (Scotland) Act 2002 or the Data Protection Act 1998 should be submitted as follows:

• For Freedom of Information requests, e-mail: gram.foi@nhs.scot

• For personal information requests, e-mail: gram.infogovernance@nhs.scot

For further information, please visit the NHS Grampian Freedom of Information section on our website.

Providing feedback on NHS Grampian services

Please don’t provide feedback on NHS Grampian and our services on this page. Instead, you can contact us direct to praise staff, comment on our standards of care or let us know your views on any other aspect of NHS services in Grampian by the following:

Post:

NHS Grampian Feedback Service

Summerfield House

2 Eday Road

Aberdeen

AB15 6RE

Tel: 0345 337 6338

E-mail gram.nhsgrampianfeedback@nhs.scot

The Feedback Service is open during the office hours of Monday to Friday 9:00am to 5:00pm.

Alternatively, you can complete a Feedback Card which can be found throughout NHS Grampian at clinics and practices (please tick the Complaint box on the card to confirm you wish to make a formal complaint).

Disclaimer

NHS Grampian does not take any responsibility for people making contact with members via this profile’s friends list. Whilst every precaution has been taken to ensure the privacy of the friends list, it is up to the individual to control their own privacy settings and who can view their profile.

Please note that other than our official posts, any comments expressed on the site do not reflect the opinions and position of NHS Grampian or its offices and employees. If you have any questions concerning the operation of this information site, please contact e-mail gram.socialmedia@nhs.scot

Unauthorised photography, filming or recording

No one is allowed to make unauthorised photos, video or audio recordings in NHS Grampian buildings and grounds, particularly if they feature other patients, staff, carers, or visitors. This is to respect the privacy and dignity of individuals using our services and also our staff.