Taffs Well Medical Centre

20/04/2026

We are required by Welsh Government to publish our Surgery activity figures. In the picture is our activity Figures for February 2026. These figures are extracted directly from our Clinical system

20/04/2026

20/04/2026

Public Facing Dashboard 2025/26

20/04/2026

Total number of missed calls 2025/26

20/04/2026

Number of calls answered within 2 minutes 2025/26

20/04/2026

Total Number of calls to surgery 2025/26

24/02/2026

13/02/2026

🚨 Important Notice – Clinical System Downtime 🚨

Taffs Well Medical Centre will be switching to a new clinical system on 19th March 2026. This change has been mandated by the Health Board and has affected all GP practices across Wales.

📅 From 12 noon on Thursday 12th March until 19th March 2026, we will not have access to patient medical records.

During this time:
⚠️ We will be operating an emergency on-the-day service only
⚠️ Routine appointments will not be available
⚠️ We cannot access test results or medical history

💊 Repeat Prescriptions
If your medication is due during this period, please submit your request in the week commencing 9th March 2026.
Eligible patients will receive double prescriptions in February and March to help cover this period.

📱 NHS App / Online Access
Unavailable from 11th March – 20th March 2026

🚑 If you become unwell:
• Contact the surgery in the usual way for urgent issues
• Speak to your local pharmacist
• Call NHS 111 for advice

This is a significant system change and we appreciate your patience while we transition. Please share this post with family, friends and neighbours.

Thank you for your understanding.

10/02/2026

To help improve our services please complete the Questionnaire and have your say however good or bad. Thank you

06/02/2026

During the week commencing 9th February 2026, there will be limited car parking and disruption due to essential work on the building. Scaffolding will be in place around the surgery. We thank you for your co-operation.

29/01/2026

Please feel free to complete a Practice Experience Questionnaire

15/01/2026

REMINDER: Along with all other GP surgeries in the Cwm Taf, both Taffs Well Medical Centre & Castle View Surgery will be closed from 1pm TODAY (Thursday 15th January 2026) for training, and will reopen as usual at 8am tomorrow (Friday 16th January 2026).
During this period, if you need to speak to someone urgently, please call the surgery on 029 20820320 to obtain the "on call" service number.