08/12/2025
The Common Ailments Service covers 28 conditions and is available at ALL community pharmacies across Swansea Bay.
Pharmacists can offer free over-the-counter treatments for a number of ailments without the need to see a doctor first.
You just have to register with the pharmacy to be able to use the service, which just takes a few minutes.
The 28 ailments covered are: acne, allergic rhinitis, athlete’s foot, back pain, chickenpox, cold sores, colic, conjunctivitis, constipation, dry skin, diarrhoea, dry eyes, haemorrhoids, head lice, indigestion/reflux, ingrowing toenails, intertrigo, mouth ulcers, nappy rash, oral thrush, ringworm, scabies, sore throat/tonsillitis, teething, threadworm, urinary tract infection (UTI), vaginal thrush, and warts and verruca.
Each community pharmacy has a private room where the consultations are held.
During the consultation, the pharmacist will discuss your symptoms with you and decide whether it would be best to offer advice only, treatment or refer you to a doctor.
There’s no need to make an appointment beforehand, you can visit your local pharmacy to discuss their availability on the day. You may be asked to call back at a more appropriate time or directed to a neighbouring pharmacy.
You can find more information about the Common Ailments Service on our website: https://sbuhb.nhs.wales/community-primary-care/primary-care/pharmacists/