Flora Couper

Home
United Kingdom
Dundee
Flora Couper

Patient Journey Designer - Systemising and optimising the touch points your patients have with your service that boosts the care and profitability!

03/03/2026

The 120-Day Patient Journey Design Programme is a hybrid course focusing on your people - your patient interaction touch points and ends on communication mastery and presenting treatment plans! With all the tech in the world sometimes you just need to back to analogue - all dates, actions and outcomes visible to every team member every day!!

05/02/2026

Dental Diary Zoning Mastery isn’t a quick guide on setting up zones!!!! Zoning is quite straight forward but setting them up to enable clinical efficiency, patient volumes and predictable monetary value not to mention profitability requires more consideration and guidance!!

You are also going to learn about the team approach in running and managing it, and in how to monitor and measure it using KPIs that matter!!!

But there’s still a missing piece and it’s how you change your current situation into your newly designed model requires attention and you will learn some behavioural change models as an individual and as a team moving through change!

18/04/2025

Top tips for moving your patients into a modern dental service, considering an optimised hygiene department, new patient flow and how to best manage the routine re-care exams

All these topics will be included in my online course, which will be released on 12th May on the platform.

15/12/2024

Lovely free day in Boston - sunrise walk, swim, freedom trail, delicious food and a few margaritas. A couple ended up joining me at the bar and one of them was a retired dentist 🦷

04/12/2024

Beautiful dentist and TCO team, beautiful practice, beautiful sunrise

29/11/2024

I have a brand new course that I’m launching on 8th January 2025 which is for dental aesthetic and healthcare clinics and is for clinicians and business owners so if you want to enhance your new patient experience, improve your treatment presentation skills to ultimately help your patients to benefit from your expertise and services, this might be just what you are looking for

Click the link in the bio ‘How to Design YOUR New Patient Experience’ to find out more and buy purchasing now you can save over 50% by using the code BLACKFRIDAY 2025 in the coupon code’. Also available to purchase on Klarna ❤️

28/11/2024

Crescent Moon, Flaming Sunrise, -3o, numb fingers and toes but the endorphins are kicking in 🌊🏊‍♀️🥶🏴󠁧󠁢󠁳󠁣󠁴󠁿

26/09/2024

Wonderful day with the ATeam at and credit to for continuously investing in training for her team and to be forever enhancing the customer journey

01/09/2024

Just completed my Vedic Meditation course with in Glasgow! As someone with a very busy overactive mind and an over thinker, I am beginning to feel more content and more organised in my life would highly recommend this course to everyone. Cam is a wonderful teacher, is super approachable and an overall cool guy! Thanks a million Cam

27/08/2024

Dental practices dedicated to developing their people and team dynamics create the strongest foundations from which to build and enhance patient care, customer service and practice growth! Thank you to the partners of Scone Dental Practice for inviting me to work with you and your amazing team and I look forward to continuing the journey with you 🤍🤍. Top student had to be Baby James .watson who was engaging, used the wheel with excellence, and lasted a whole day (with a little nap)!

Address

Dundee
DD25SQ

Website

http://www.floracouper.com/

Alerts

Be the first to know and let us send you an email when Flora Couper posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Flora Couper:

Shortcuts

Want your practice to be the top-listed Clinic in Dundee?