Home Instead - Durham

20/02/2026

Meet our Home Instead Durham office team!

This week we meet Paula, our Operational Support Officer.

Having worked for our team for coming up to 11 years she is our longest standing Office team member.

She supports all areas of the business and runs our companionship cafes in the local community! 💚

19/02/2026

When families think about care, it is easy to focus on the person who comes through the door.

What often brings real reassurance is knowing there is a whole team behind every visit.

From thorough training and ongoing support for Care Professionals in Durham, to clear communication, supervision and continuity, it all works together to keep care safe, consistent and reliable.

That structure matters. It means visits are not just about the moment, but about noticing changes, sharing information and making sure support continues to feel right over time. It is care that is supported properly, not just delivered.

To find out how our team supports every care visit in Durham, call our team on 0191 374 4041 or visit homeinstead.co.uk/durham.

18/02/2026

A massive congratulations to our Care Professional Karen who has achieved her Level 2 Diploma in Health and Social Care with merit!

All of your hard work has paid off Karen we are so proud of you!! 💚

18/02/2026

Care that fits around your life, not the other way around.

Whether it’s daily support or a friendly face, our Care Professionals are with you - at home, the place you feel most comfortable.

Be sure to keep an eye out for our latest TV sponsorship on ITV’s Love Your Weekend to see some of the services we offer in action, as Care Professional Ben supports his client John.

Find out more about the services we offer here - https://www.homeinstead.co.uk/care/

17/02/2026

17/02/2026

Evenings can be one of the hardest parts of the day, especially when someone is feeling tired, unsteady or unsettled. A calm visit at the end of the day can make a real difference, helping with meal time, preparing for bed and making sure everything feels safe and settled before lights out.

For families, it brings reassurance knowing their loved one is comfortable and cared for, even when they cannot be there themselves. It is not just about practical help, it is about ending the day on a good note.

To find out more about evening support in Durham, call 0191 374 4041 or visit homeinstead.co.uk/durham.

17/02/2026

Today is Random Act of Kindness Day. We challenge you to take a moment and randomly show some kindness to a friend, neighbour or a stranger!

15/02/2026

One of our lovely Care Professionals Nicola shared one of our job adverts recently and I noticed that she had almost written an advert of her own.

It was too true not to share!

In her own words, Nicola said:

"You have the skills already, no qualifications is required as can train on the job, looked after children, family members, worked in cafe, retail, the skills are there.
All you need is a heart of gold and willingness to help others maintain their independence. Whether be a sit down for a cuppa, assist with housework, going shopping or visiting appointments as well as general little walk abouts.
We spend a hour minimum on each call. Hourly rate is fab, travel costs included.
Wonderful colleagues, fab clients.
Not only that Home Instead Durham won Home Care Business Award in Durham 2025!

I truly enjoy my job as a Care Professional. They do look after you too.

Home Instead - Durham caters to Durham, Chester Le Street, Washington, Houghton le Spring areas. There's always someone who needs you check us out!

If you'd like to join our team like Nicola did give us a call on 0191 3744041 📞

14/02/2026

When you cannot be there in person, knowing how a loved one is really doing can make all the difference.

Families often tell us how reassuring it is to receive updates after visits, see how mum or dad’s day has gone and know they can easily speak to the local team if they need to.

Just as importantly, strong relationships grow over time.

Many families come to see the Care Professionals supporting their loved one as an extension of the family, people who truly know them and notice the small things. That combination of personal connection and clear communication helps everyone feel supported and involved, wherever they are.

To find out how we keep families informed and connected in Durham, call 0191 374 4041 or visit homeinstead.co.uk/durham.

14/02/2026

Happy Valentine's day! 🥰💕

We'd like to share a huge thank you to all of our Care Professionals and office team for sharing your heart today and every day in the exceptional care, kindness and compassion you provide to your clients.

We appreciate you so much! 🥰😘💚

14/02/2026

This Valentine’s Day, we’re celebrating our incredible Care Professionals. The care you give every day, by showing up and being there, means so much to the people you support.

Thank you for sharing care that grows stronger with time. Happy Valentine’s Day. 💚