The Pump House Surgery

28/11/2025

No one should feel lonely over Christmas. For older people in our communities who are waiting for the phone to ring, just having someone to talk to can make their day. Age UK offer a telephone friendship service which can bring much-needed comfort to those in need alongside a 24-hour advice line.

If you have older neighbours or relatives, keep in touch this festive season – it can mean the world to them!

Age UK advice line: 0800 678 1602. Free to call 8am–7pm, 365 days a year.

https://www.ageuk.org.uk/get-involved/brighter/

https://www.ageuk.org.uk/services/befriending-services/sign-up-for-telephone-befriending/

This Christmas, help us tackle the loneliness crisis that's hiding in plain sight.

27/11/2025

👟 Slipper Swap Events – Coming to Your Area!
Say hello to the Healthwatch Essex team and pick up a FREE pair of slippers!
No need to bring your old ones – we’ve got you covered.
📍 Where & When?

09 Dec – Earls Colne Recreation Club, CO6 2NG (10am–1pm)
16 Dec – Kelvedon United Reform Church, CO5 9AE (10am–1pm)

✅ Why join?
Free slippers for better comfort and safety
Friendly chat with our team
Learn more about local health and wellbeing
📢 Spread the word and bring a friend!

27/11/2025

For some people, symptoms of seasonal affective disorder (SAD) can feel more noticeable or harder to manage during the winter.

But small things can help:

🔵 try some physical activity – anything that gets you moving
🔵 make the most of natural light – getting outside or sitting near windows
🔵 plan for tougher days – shifting stressful tasks or building in more rest

There’s also treatment available if you’re finding things really tough – such as light therapy, talking therapies or medication.

Find out more ➡️ www.nhs.uk/mental-health/conditions/seasonal-affective-disorder-sad/overview/

26/11/2025

23/11/2025

20/11/2025

This winter the NHS is encouraging people to get to the help they need by using NHS 111.

The NHS 111 service can assess and direct people to the most appropriate local service, including urgent treatment centres, GP practices, urgent dental care, or consultations with a pharmacist. And, if needed, it can arrange a call back from a nurse, doctor or paramedic.

NHS 111 is an easy and convenient way to get urgent help for a wide range of health problems. It could even save you a trip to A&E, as it is estimated that up to two-fifths of A&E attendances are avoidable or could be better treated elsewhere.

Also, if you or someone else is experiencing a mental health crisis you can call NHS 111 and select the mental health option for 24-hour urgent mental health advice and support.

If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you. Call, go online or use the NHS App.

Colne Valley PCN

18/11/2025

Back pain, joint pain, want some help?
Introducing the getUBetter patient information which is available for all patients in Essex for free!.
Download the getUBetter app or select one of the two services to navigate your way to the relevant information you’re after.
https://www.getubetter.com/patient/

17/11/2025

The surgery will be closed from 12pm on Thursday 20th November

***Advanced Surgery Closures***

13/11/2025

NHS Mid & South Essex ICB are starting a New School pilot to support good oral health.

https://www.nhs.uk/nhs-services/dentists/who-can-get-free-nhs-dental-treatment/

12/11/2025

Keep warm and get help with heating

Keeping warm over the winter months can help to prevent colds, flu and more serious health problems such as heart attacks, strokes, pneumonia and depression.

Heat your home to a temperature that's comfortable for you. If you can, this should be at least 18°C in the rooms that you regularly use, such as your living room and bedroom. This is particularly important if you have a health condition. It's best to keep your bedroom windows closed at night.

Check your heating and cooking appliances are safe. Contact a Gas Safe registered engineer to make sure they're working properly. You can find an engineer from the Gas Safe Register website.

Make sure your home is fire safe. For fire safety advice specific to you and your home, visit the online home fire safety check website to complete a safety check for your home.

Make sure you're getting all the help that you're entitled to. There are grants, benefits and advice available to make your home more energy efficient, improve your heating or help with bills.

Find out more about ways to save energy in your home from GOV.UK, or call the government helpline on 0800 444 202.

You can also find out more from GOV.UK about benefits and financial support if you're on a low income.

12/11/2025

Colne Valley PCN

Not sure what’s wrong? The NHS App can help.

With the built-in health checker, you can quickly and conveniently check your symptoms, understand what might be going on, and get advice on the best next steps.
It’s a simple way to get the right care, at the right time – all from your phone.

Download or open the NHS App today and take control of your health: https://orlo.uk/IgrQl

11/11/2025

Today, we pause to remember the brave men and women who gave their lives in service to our country.

Their courage, sacrifice, and devotion to peace will never be forgotten.