13/12/2025
💆♀️I take a lot of pride in what I do and I believe I create a thoughtful, bespoke experience when you are with me in the treatment room. I try to think of all the little things and I love how you all feel when leaving.
However, I want to be honest about something really important.
My communication and organisation haven’t been great lately, and I’m really sorry.
I receive a LOT of messages, which I’m genuinely so grateful for 🙏 staying on top my inbox can feel like I job in itself. When replies come in all at once, I can become overwhelmed and freeze, unsure of who to respond to first. ADHD definitely plays a part in this but I want to be clear, it’s not an excuse!
I’ve underestimated the juggle of everything behind the scenes. How long the shop renovation would take, the impact of temporarily working from home (especially when my husband and kids have to leave the house while I work), studying, and what it truly means to be fully booked midweek as well as most evenings and weekends. I’m incredibly grateful to always be fully booked, but I recognise it comes with responsibilities that I struggle to manage as well as I should.
On top of that, we’ve had three weeks of the kids taking it in turns to be unwell 🤒
Life feels busy at the moment (as it is for most people) but I also know that none of that should affect you as a client. And at times, it has.
I feel a lot of shame and guilt when I fall behind with my admin. Behind the scenes is the area where I fall short, and I take full responsibility. My clients deserve better, and I’m committed to recognising that and improving.
I’m so grateful for how kind, patient and understanding you always are 🙏 but I understand that it must be frustrating.
To help improve things, I’ll be returning to an online booking system from January, and it will be launching next week.
Hopefully this will make things smoother for you all and take some pressure off me too. I’ve also scheduled set times in the day to commit to staying on top of admin.
Thank you, genuinely, for sticking with me. I appreciate every single one of you 🫶🏻
Thank you if you got this far
Stacie ✨
