Vail Funeral Services

30/01/2026

Today we had the honour of conducting the final journey of a very much loved lady who touched many lives and had friends from many different walks of life. She was remembered as caring, loving, and full of warmth. She had a creative soul, with a love of photography, especially capturing sunsets and sunrises.
She also loved karaoke, with Purple Rain being her go-to song, making it especially fitting to have it played during the service.
The family shared many happy memories of holidays spent in Dad’s camper van, and for that reason her final journey being in one felt just right. She travelled in Hearseby, a classic VW camper van, something the family felt she would have absolutely loved.
The service was made deeply personal by her family. One sister delivered a beautiful tribute, while the other wrote and read a very touching poem, bringing such personal meaning to the farewell.
Although the morning began grey and dreary, the clouds cleared in time for her farewell a gentle and fitting moment. It was a privilege to support the family and to be part of a farewell that so truly reflected her life.

28/01/2026

A gentle note about embalming, and the questions families should feel able to ask.

Embalming is not a legal requirement in the UK.

It is a choice.

It can be helpful in certain circumstances for example, if there will be a long delay before the funeral or if a loved one is being repatriated overseas. But it is not automatically necessary, and it does not guarantee that families will be able to visit their loved one.
As funeral directors, we usually have a good understanding early on whether a chapel visit is likely to be appropriate embalming or not.
That’s why it’s important that families feel able to ask clear questions, such as:

Why is embalming being recommended in our situation?

What benefit does it give us as a family?

Will it change whether we can visit our loved one?

Is embalming optional?

Families should always understand why something is being recommended and what it will and won’t change.
Clear, honest conversations matter.

If at any point you need gentle guidance or someone to talk things through, you are welcome to phone Vail Funeral Services on 01353 363614

26/01/2026

Today at Muchwood Green Burial Ground we were honoured to conduct one of those services that quietly stays with you.
It was a sweet and very personal farewell, lovingly led by the family, which made it all the more special. Even without spoken memories, it was clear just how deeply she was loved by all who were there, and how much she will be missed.
The coffin was simply beautiful, decorated with birds and daffodils, perfectly reflecting her love of nature, and especially her fondness for birds. It was bright and colourful, bringing such warmth and light to the day and lifting everyone’s spirits, even in moments of sadness.
She had chosen the poems herself, and hearing them read out felt like her own voice gently guiding the service. There were moments of quiet reflection, and also moments of gentle laughter, especially when a family member reached into his pocket and produced a pair of flowery paper glasses, which brought smiles all around.
There were also echoes of her favourite saying, “it’s ridiculous,” softly shared with affection and warmth.
Muchwood Green Burial Ground, with its peaceful woodland setting and open skies, was a fitting place for her final rest, surrounded by the beauty of nature she so dearly loved.
A beautiful and heartfelt farewell for a truly special lady.

23/01/2026

Today I wanted to share a poem that was given to me by a dear friend of mine who is of Gypsy heritage. Through her, I have learnt so much about identity, culture, and what it really means to be seen.

The poem is called “Identity” by Charlie Smith, and it speaks about how people are so often judged by labels and stereotypes instead of who they truly are. It reminds us that the people we pass every day the ones who serve us, help us, teach us, and care for us, all carry their own histories, families, and pride, whether we realise it or not.

Identity

What do you see? When you look at me?
Your idea of my identity
Am I the gypsy you've read books about?
Am I the traveller you heard talk about?
Will you see the folki not in the books?
Will you judge my cousins just by their looks?
Will you know the Gypsy who lives in your street?
Of the one in the butchers who serves you your meat?
What of the midwife who helped at the birth of your son, her parents were gypsies so she must be the one.
Then there's the old lady who tends all the graves.
She preaches the Bible and claims Jesus saves.
You will recognize her son who calls with a bell, the other one's a teacher, you know him so well.
On a stall in the market or shop in the high street. It might be a Gypsy who owns it who you regularly meet.
It could be your postman, milkman or priest, busman, mechanic or waiter serving you a feast.
So next time you down us, don't look at a few. Because we are all around you and we're looking at you too.
And you are not so perfect to be calling names.

If at any point you need gentle guidance or someone to talk things through, you are welcome to phone Vail Funeral Services on 01353
363614.

19/01/2026

18/01/2026

FUNERAL NOTICE

Helen Louise Neal

Sadly, passed away on 10th January 2026, aged 36 years.

A much-loved mother, daughter, sister and friend, who will be deeply missed by all who knew and loved her.

Helen’s funeral service will take place on Friday 30th January 2026 at 11:15am at Cambridge Crematorium, West Chapel.

Family flowers only please. Donations in Helen’s memory may be left at the service or sent to Vail Funeral Services, for the benefit of Charity: Mind.

Those attending are warmly invited to embrace colour in their attire, in celebration of Helen’s life.

16/01/2026

Over recent weeks I have met families who were told that because their loved one was taken into the care of the Coroner, a funeral director would be arranged for them.
I gently want to share something important with our community.

No matter where your loved one is resting, the choice of funeral director is always yours. Even if the Coroner’s team has transferred your loved one to a funeral director’s care, you are still entitled to choose who supports you and your family through the funeral.
This time is often overwhelming. Decisions are being made while people are in shock and simply trying to breathe through the moment. It is understandable that families may not realise they have a choice, or feel unsure about asking questions.
You are allowed to pause. You are allowed to ask. You are allowed to choose the people who feel right to walk beside you.

This is shared simply to help families feel informed and supported during an already difficult time.

If at any point you need gentle guidance or someone to talk things through, you are welcome to phone Vail Funeral Services on 01353 363614.

11/01/2026

Little Signs
by John P. Read

When a loved one passes on,
Their spirit never dies.
And as we journey on alone,
They’re always by our side.

Yes, I believe this happens
From little things I see;
Each day a little message
An angel reveals to me.

A whisper of the breeze
On a quiet summer’s day
Is a voice from an angel
Who sadly passed away.

The gently falling rain
That lingers upon my face
Are the tears falling from heaven
From a loved one I can never replace.

The first snowflakes of winter
Are an angel’s frozen tears,
A reminder of the love we shared
Telling me you are near.

A falling leaf in autumn
Is just another sign
To let me know you’re watching me
And I’m still on your mind.

Yes, all these little signs
They help me to believe
That death is not the end
And you’re still here with me.

08/01/2026

This morning, a simple but deeply meaningful task, carefully ironing the flag that will drape the coffin at today’s funeral. It’s the small things that make a big difference, and moments like these remind us that what we do goes far beyond a checklist, carrying care, respect and compassion into every farewell.

If you need support, we're just a phone call away day or night.
You can reach us 24/7 on 01353
363614
Email: sara@vailfuneralservices.co.uk.
Boundary Farm, Sutton Road, Witchford,

06/01/2026

The question of children attending funerals is such a tender one. When someone we love dies, our instinct is often to protect children from pain, yet being gently included can help them feel safe, supported, and part of saying goodbye. With calm explanations, patience, and a loving adult close by, children can express their feelings in their own way. There is no right or wrong decision, only what feels most caring and right for each child and family

If you need support, we're just a phone call away day or night.
You can reach us 24/7 on 01353
363614
Email: sara@vailfuneralservices.co.uk.
Boundary Farm, Sutton Road, Witchford,

04/01/2026

What happens when someone dies at home?
This is something many families worry about, but help is always available.
You don’t need to rush or have all the answers. A single phone call is enough, and we can gently guide you through the next steps, at your own pace.

Questions are always welcome.

If you need support, we're just a phone call away day or night.
You can reach us 24/7 on 01353
363614
Email: sara@vailfuneralservices.co.uk.
Boundary Farm, Sutton Road, Witchford,
CB6 2HX

31/12/2025

As we stand on the threshold of a new year, tonight is a time of reflection.
As 2025 draws to a close, we pause to remember those we are leaving behind, the lives loved, the stories shared, and the spaces they now hold in our hearts. It has been a privilege for Justin and I to walk beside so many families during their most difficult moments, and to honour those entrusted to our care with dignity and compassion.
We would also like to say a heartfelt thank you to the families who have placed their trust in us over the past few years. Being allowed into such private and painful moments is never taken lightly, and we are deeply grateful for the confidence you have shown in us and our business.
To our incredible team, thank you. Your dedication, kindness, and quiet strength make everything we do possible. We truly would be nothing without you, and we are so proud to work alongside you every day.
As we look ahead to the new year, we do so with hope, gratitude, and a continued commitment to serving our community with care and respect.
Wishing everyone peace, comfort, and kindness as we welcome the year ahead.

If you need support, we're just a phone call away day or night.
You can reach us 24/7 on 01353
363614
Email: sara@vailfuneralservices.co.uk.
Boundary Farm, Sutton Road, Witchford,