05/12/2025
Have you ever paused to wonder what truly happens behind the scenes at a crematorium?
Today we had the privilege of arranging a private visit to Fenland Crematorium for a family who wanted to know what goes on behind the scenes. Even as a funeral director, I must admit I had never fully explored the grounds myself, and I was genuinely struck by their tranquillity. The gardens were beautifully maintained, peaceful, and thoughtfully tended, creating a setting that feels both dignified and comforting.
Dena welcomed us with warmth and guided us on a gentle walk through the grounds before Stanton provided an in-depth tour of the chapel and the behind-the-scenes areas. Our visitors were fully engaged, asking thoughtful questions, including how the entire process works from the service itself right through to the final presentation of the cremated remains.
Stanton explained how each step is carried out with great care, respect, and traceability, something that offered the family considerable reassurance. They were shown how the music system is operated, how the process is monitored, and how the cremated remains are carefully collected, cooled, prepared and placed into their chosen container with complete dignity. Understanding this helped bring them a genuine sense of peace.
It may surprise many to learn that such visits are available, and we cannot recommend them highly enough. If you feel that a tour might bring comfort, clarity or simply a better understanding of what takes place, please do contact Vail Funeral Services, and we will be more than happy to arrange and accompany you.
If you need support, we're just a phone call away day or night.
You can reach us 24/7 on 01353
363614
Email: sara@vailfuneralservices.co.uk.
Boundary Farm, Sutton Road, Witchford,