NHS services for the half-million people who live in Grampian are provided by NHS Grampian, and are overseen by one single NHS Board. The single Grampian NHS Board is responsible for improving the health of the Grampian population, and for delivering the health care required. The Board must oversee the taking-forward of Scotland's national health agenda, tailored to the needs of the Grampian population of half-a-million people spread over 3,000 square miles of city, town, village and rural communities. The Board is supported from headquarters at Summerfield House in Aberdeen. Senior managers for the functions which cover the whole of Grampian are based here, including financial overview, corporate planning, and central responsibility for protection and promotion of public health. Seeking medical advice
Please do not post medical/health queries on this page as we will not be able to respond to these. If you require urgent medical advice:
Daytime - contact your own GP Surgery
Evenings, weekends and holidays - telephone NHS 24 on 111
For serious accidents and medical emergencies - telephone the ambulance service on 999
Please also be aware that anything that you post on our page will be visible to everyone who accesses this page. Unauthorised photography, filming or recording
No one is allowed to make unauthorised photos, video or audio recordings in NHS Grampian buildings and grounds, particularly if they feature other patients, staff, carers, or visitors. This is to respect the privacy and dignity of individuals using our services and also our staff. Requesting information
Requests for information under the Freedom of Information (Scotland) Act 2002 or the Data Protection Act 1998 should be submitted as follows:
For Freedom of Information requests, e-mail: gram.foi@nhs.scot
For personal information requests, e-mail:
gram.infogovernance@nhs.scot
For further information, please visit the NHS Grampian Freedom of Information section on our website. Providing feedback on NHS Grampian services
Please don’t provide feedback on NHS Grampian and our services on this page. Instead, you can contact us direct to praise staff, comment on our standards of care or let us know your views on any other aspect of NHS services in Grampian by the following:
Post:
NHS Grampian Feedback Service Summerfield House 2 Eday Road Aberdeen AB15 6RE
Tel: 0345 337 6338 E-mail gram.nhsgrampianfeedback@nhs.scot
The Feedback Service is open during the office hours of Monday to Friday 9:00am to 5:00pm. Alternatively, you can complete a Feedback Card which can be found throughout NHS Grampian at clinics and practices (please tick the Complaint box on the card to confirm you wish to make a formal complaint). Know Who To Turn To
If you are looking for medical advice, please speak to your GP, call NHS 24 on 111 (if it's out of hours) or visit www.nhsinform.scot. For serious accidents and medical emergencies - telephone the ambulance service on 999. Check when your GP practice or pharmacy is open. Don't run out of repeat prescriptions - order only what you need. Details of opening hours for GP practices and pharmacies are available at: https://www.nhsinform.scot/national-service-directory/
For information on which NHS service to turn to when you're ill, injured or have a long term condition, visit: www.know-who-to-turn-to.com
It's more important than ever to with your healthcare concerns; we've prepared this chart to explain how key services are currently operating.
