19/12/2025
๐โจ Thank You for Your Continued Support in 2025 โจ๐
As 2025 draws to a close, weโd like to say a huge thank you to our customers, partners, and community for your continued support ๐
This year has been another successful one for IES, as we continued to build momentum towards our mission of improving the performance of energy-intensive buildings worldwide. We hope 2025 has been a positive and productive year for you too, and weโre excited to continue working together in 2026 and beyond ๐
๐ From everyone at IES, we wish you a very Happy Christmas and a Prosperous New Year!
๐ Christmas Support Hours
Weโll be operating a reduced service from Thursday 25 December 2025 to Friday 2 January 2026, reopening fully on Monday 5 January at 9am.
โ Support will be closed on:
โข Thursday 25 December
โข Friday 26 December
โข Thursday 1 January
๐ง While telephone support wonโt be available during this period, our support consultants and license team will be working online to help with urgent requests:
โข Technical Support: support@iesve.com
โข License Keys: keys@iesve.com
๐ Helpful Resources (available anytime):
โข IES Help centre https://bit.ly/3KE0jkF
โข Searchable Help Site https://bit.ly/48VmPgM
โข FAQs https://bit.ly/4qelicL
โข Weather Data https://bit.ly/4p523kJ
Thank you for your patience and understanding during the holiday period ๐