16/03/2026
📞 The Wind Phone – A Place to Say the Words Left Unsaid
Have you ever said:
"I wish I could have just one more conversation with them."
Around the world, many people carry words they never had the chance to say to someone they loved.
In 2010, a Japanese garden designer named Itaru Sasaki created a simple but powerful place for grief in the town of Ōtsuchi, Japan. After losing his cousin, he placed an old telephone booth in his garden with a disconnected rotary phone inside. He called it the “Wind Phone” — because he believed the words spoken into the receiver would be carried away on the wind.
The phone wasn’t connected to anything.
But it allowed people to speak their thoughts, their love, and their grief out loud.
After the devastating 2011 Tōhoku earthquake and tsunami, which claimed nearly 20,000 lives, Mr. Sasaki opened the phone to the public. Thousands of grieving people travelled there to pick up the receiver and talk to the loved ones they had lost.
Since then, the Wind Phone has become a powerful symbol of healing and remembrance, inspiring hundreds of similar spaces across the world where people can sit quietly, reflect, and speak the words that remain in their hearts.
🌬 A Wind Phone at National Grief Advice Service
At National Grief Advice Service, we understand how important it can be to express those unspoken feelings.
That is why we have created our own Wind Phone, located in a private and peaceful space, where anyone experiencing grief can come and take time to talk, reflect, and remember.
You may wish to say:
the goodbye you never had
the “I love you” you still carry
the forgiveness you wanted to give
or simply share a memory
There is no right or wrong way to use the Wind Phone.
Sometimes, just speaking the words aloud can bring comfort.
💙 If you feel you need that moment, you are welcome to visit and use the Wind Phone.
Because grief doesn’t end — but sometimes it helps to let the wind carry the words.