Jenni's Help from the Heart

Jenni's Help from the Heart A 'Home Help' service to enable continued independence in the home

Well, what a lovely time I've had at Brockencote Hall today having afternoon tea with my lovely client Charles. Very kin...
05/03/2026

Well, what a lovely time I've had at Brockencote Hall today having afternoon tea with my lovely client Charles. Very kindly he bought me this as my Christmas present, and what a treat it was! Their homemade iced tea was like liquid gold, the food was delicious and the service excellent.

Thank you Charles. It is so appreciated x

I took a few days off last week. Not to do anything or go anywhere specific. I was tired. My body was aching. This happe...
03/03/2026

I took a few days off last week. Not to do anything or go anywhere specific. I was tired. My body was aching. This happens sometimes. I think my body likes to occasionally remind me what I've been through so that I don't overdo it, and i've learnt to listen to it. So I rested and I did very little.

I'm very grateful that my clients were so understanding. It means the world. It really does.

On one of my days off I went and found myself on a billboard. That's a sentence I never thought I'd write! πŸ˜‚πŸ€£

I found the amazing charity, Life after Cancer once my own treatment had ended. I can't tell you how it felt to find a community that understood what life after cancer can look and feel like. They supported me and guided me in ways that have honestly changed my life, so when they asked for volunteers to help them with a national campaign, I knew that I could finally give something back to them.

Long story short, I got picked as 1 of 10 'models' and this is one of the final images. They have been on billboards across the uk for the last month, showing people that there is support there once treatment ends. I am so proud to of been a really small part of this campaign.

Anyway, I am now back at work and looking forward to seeing all my clients this week. To those who will see me this week, please do not expect the polished billboard version of me. We all know that the every day me looks nothing like that! πŸ€£πŸ˜‚

If you know someone who has been through cancer and feel they could benefit from support, then please do let them know about this charity.

I asked Chat GPT to create me a work based caricature and this is what it made!Not sure it could be anymore accurate. I ...
17/02/2026

I asked Chat GPT to create me a work based caricature and this is what it made!

Not sure it could be anymore accurate. I absolutely love it! πŸ’•πŸ’•πŸ’•

A little bit of mindfulness colouring for myself and a client today.The activities I do with my clients are as good for ...
27/01/2026

A little bit of mindfulness colouring for myself and a client today.

The activities I do with my clients are as good for me as they are for them. Came home lovely and relaxed! πŸ’•

Well...storm goretti has been fun hasn't it? 😬Walking was my only option today, so I wasn't able to see all my Friday cl...
09/01/2026

Well...storm goretti has been fun hasn't it? 😬

Walking was my only option today, so I wasn't able to see all my Friday clients, but it was lovely to see those I could get to.

Thank you to everyone for their understanding when I had to take the decision last night to cancel some visits.

There is another weather warning in place until midday tomorrow for ice, so please continue to take care of yourselves if you do have to go out.

Should be back to normal next week, so look forward to seeing everyone again then x

Winter is my favourite season and I absolutely love the snow (as does our dog, who is currently living his best life!) b...
05/01/2026

Winter is my favourite season and I absolutely love the snow (as does our dog, who is currently living his best life!) but it can cause some disruption to my working schedule.

Whilst the main roads are relatively clear, my road is still pretty treacherous. I managed to get to all my clients on Friday and will endeavour to do the same for however long this snow is around for. However, if I feel unsafe whilst driving I will not be putting myself at risk. Luckily, the majority of my clients are Halesowen based and I am more than happy to walk to check in on people should I not be able to drive to them.

For any clients who I normally take out - whether that be in the car or on foot, this will not be happening until the snow and ice has disappeared enough to keep us all safe.

Thank you for your understanding. I look forward to seeing my clients tomorrow whether that be via foot or car. Just make sure the kettle's on by the time I get to you! πŸ˜‰

Remember to keep warm and hydrated during this cold spell, and check on those who are most vulnerable more often than usual.

Lots of love,

Jenni x

I have now officially broken up for Christmas πŸŽ…πŸŒ²πŸŽ…What a wonderful year helping, caring for and supporting all of my clie...
22/12/2025

I have now officially broken up for Christmas πŸŽ…πŸŒ²πŸŽ…

What a wonderful year helping, caring for and supporting all of my clients. Thank you for everyone's continued support of myself and the business.

Thank you for all the cards and presents. I appreciate them all so much and look forward to opening them on Christmas day.

I'll be back with a small handful of clients on the 30th December, but before then will be enjoying some much needed downtime with family and friends.

Wishing everyone who follows this page a wonderful Christmas and a peaceful and healthy new year.

Well, I am most definitely living my best life spreading as much Christmas cheer as I can to my clients this week! πŸŒ²πŸŽ…πŸŒ² M...
17/12/2025

Well, I am most definitely living my best life spreading as much Christmas cheer as I can to my clients this week! πŸŒ²πŸŽ…πŸŒ²

More Christmas joy coming later in the week for my Friday clients!

I love Christmas, like, REALLY love it!And Christmas can officially begin now i've wrapped my first lot of presents for ...
28/11/2025

I love Christmas, like, REALLY love it!

And Christmas can officially begin now i've wrapped my first lot of presents for a client! πŸŽ…πŸŒ²

I know some of my clients have asked about my working hours over Christmas. It's taking me a little while to sort as I t...
26/11/2025

I know some of my clients have asked about my working hours over Christmas.

It's taking me a little while to sort as I try my hardest to get the perfect balance of seeing my wonderful clients and festive family time.

I will notify everyone by 30th November.

Thanks for your patience x

This is how my Thursday looked!Out for lunch with my longest standing client, who is now very much a friend.We have been...
13/11/2025

This is how my Thursday looked!

Out for lunch with my longest standing client, who is now very much a friend.

We have been part of each others lives for over 5 years now. We have navigated so much together. Dementia, grief and my breast cancer diagnosis to name but a few. We have stood by each other through the hardest of times, so it's lovely to spend such good times together too.

Thank you for treating me Charles, it's so appreciated, and here's to the next 5 years of friendship! πŸ’•

I thought I would re-introduce myself as I've had a flurry of new followers to my page.I'm Jenni. Mum of one human teena...
08/11/2025

I thought I would re-introduce myself as I've had a flurry of new followers to my page.

I'm Jenni. Mum of one human teenager and one cocker spaniel. I am Halesowen born and bred and love the community I live in. Lover of eating out (or just eating in general 🀣), exploring new places, being outdoors and hiking. I can often be found stomping over and around the local hills.

When I left school I trained to be a Nursery nurse as caring and nurturing had been a huge part of my childhood and I knew I wanted to put those skills to good use.

I've always stayed true to those nursery nursing roots having worked in nurseries, schools and as a Nanny. I also have some customer service experience and put all of those skills to good use after Charlie was born, when I opened my first business, an educational toy shop.

Running that business gave me precious time with Charlie as he grew up. I literally ran that business for him and around him. As he grew up and started to lose a little interest in the toys I sold, I decided to close the business whilst I still loved it, rather than doing it because I had to.

5 weeks after closing the business, the pandemic hit! Looking after Charlie, my parents and my immediate community very much became a priority, as much for my own mental health as everyone elses. It was during this time that I realised that there was a HUGE gap in the care system. For people who just need a little extra 'something'. Whether that be a trip out somewhere, a little companionship or help with every day tasks.

People were being isolated by the pandemic, but the truth is, many were isolated before that too. Once Charlie was back at school (and I realised I didn't have a job! 🀣) I decided that the only way part of that gap could be bridged, was if I did it myself...and Jenni's help from the heart was born.

I do not do personal care or give medication, but what I do give is my time. Because, in my opinion, that is what a big care company, with lots of clients can't give.

Time is the most important thing you can give to someone. Time to chat. Time to find out about a person. Time to do things with them that they can't do on their own. Jigsaws, making a meal, going out for lunch, going for a walk or driving to somewhere that means a lot to that person.

When people ask me what I do within my business, it's hard to answer. Because every day is different. Every client is different. I do what is needed in that moment for that person.

I have chosen to specialise in looking after people with dementia, parkinsons, MS and brain injuries.

It is an honour and a privilege to be let into someone's family to look after a loved one, and I take what I do very seriously. I am fully insured and dbs checked.

So, that's me and why I started the business. I hope my passion for what I do shines through. Not only in this post, but with every single client I look after and in my every day life too.

If you are a client of mine, please know how precious you are to me. If you are a family member that trusts me with one of your loved one's, please also know how precious that is to me too.

Have a great weekend everyone x

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