Jenni's Help from the Heart

28/11/2025

I love Christmas, like, REALLY love it!

And Christmas can officially begin now i've wrapped my first lot of presents for a client! 🎅🌲

26/11/2025

I know some of my clients have asked about my working hours over Christmas.

It's taking me a little while to sort as I try my hardest to get the perfect balance of seeing my wonderful clients and festive family time.

I will notify everyone by 30th November.

Thanks for your patience x

13/11/2025

This is how my Thursday looked!

Out for lunch with my longest standing client, who is now very much a friend.

We have been part of each others lives for over 5 years now. We have navigated so much together. Dementia, grief and my breast cancer diagnosis to name but a few. We have stood by each other through the hardest of times, so it's lovely to spend such good times together too.

Thank you for treating me Charles, it's so appreciated, and here's to the next 5 years of friendship! 💕

08/11/2025

I thought I would re-introduce myself as I've had a flurry of new followers to my page.

I'm Jenni. Mum of one human teenager and one cocker spaniel. I am Halesowen born and bred and love the community I live in. Lover of eating out (or just eating in general 🤣), exploring new places, being outdoors and hiking. I can often be found stomping over and around the local hills.

When I left school I trained to be a Nursery nurse as caring and nurturing had been a huge part of my childhood and I knew I wanted to put those skills to good use.

I've always stayed true to those nursery nursing roots having worked in nurseries, schools and as a Nanny. I also have some customer service experience and put all of those skills to good use after Charlie was born, when I opened my first business, an educational toy shop.

Running that business gave me precious time with Charlie as he grew up. I literally ran that business for him and around him. As he grew up and started to lose a little interest in the toys I sold, I decided to close the business whilst I still loved it, rather than doing it because I had to.

5 weeks after closing the business, the pandemic hit! Looking after Charlie, my parents and my immediate community very much became a priority, as much for my own mental health as everyone elses. It was during this time that I realised that there was a HUGE gap in the care system. For people who just need a little extra 'something'. Whether that be a trip out somewhere, a little companionship or help with every day tasks.

People were being isolated by the pandemic, but the truth is, many were isolated before that too. Once Charlie was back at school (and I realised I didn't have a job! 🤣) I decided that the only way part of that gap could be bridged, was if I did it myself...and Jenni's help from the heart was born.

I do not do personal care or give medication, but what I do give is my time. Because, in my opinion, that is what a big care company, with lots of clients can't give.

Time is the most important thing you can give to someone. Time to chat. Time to find out about a person. Time to do things with them that they can't do on their own. Jigsaws, making a meal, going out for lunch, going for a walk or driving to somewhere that means a lot to that person.

When people ask me what I do within my business, it's hard to answer. Because every day is different. Every client is different. I do what is needed in that moment for that person.

I have chosen to specialise in looking after people with dementia, parkinsons, MS and brain injuries.

It is an honour and a privilege to be let into someone's family to look after a loved one, and I take what I do very seriously. I am fully insured and dbs checked.

So, that's me and why I started the business. I hope my passion for what I do shines through. Not only in this post, but with every single client I look after and in my every day life too.

If you are a client of mine, please know how precious you are to me. If you are a family member that trusts me with one of your loved one's, please also know how precious that is to me too.

Have a great weekend everyone x

24/10/2025

What a lovely day i've had today.

Set up 'Jen's salon' at my first clients house to give her a pamper. Then onto my next client who was celebrating a birthday. Then out for lunch with my last client of the day!

A lovely way to end a great week! I'm now taking a few days off to spend some quality time with my family. I'll be back to work next Thursday and look forward to seeing my clients then x

22/10/2025

The very best of memories! 💕

4 years ago I became an award winner!

About a month ago, I received a letter to say I'd been nominated for an award at the Dudley Kindness Awards.

The awards ceremony was last night and I am ever so slightly overwhelmed to say that I was lucky enough to win an award.

Why I am I sharing this on my business page? Well, firstly, I am incredibly proud of my award and for being recognised as someone who has shown kindness in the community, but secondly, it was organising activities for the children/families in my road, during the first lockdown, that made me realise that helping people was so very, very important to me and that it was something I wanted to continue to do in my every day life.

It was during the most unprecedented of times that I decided that starting my own business to help and support my local community was absolutely the right thing to do for me.

Best decision I've ever made...and to be recognised for being 'neighbourly and kind' is just the icing on the cake!

10/10/2025

Another lovely week with all of my clients.

I never take what I do for granted and I can't thank my customers enough for all the kindness they show me and for their flexibility when I need to change things around to fit in with family life.

Your support is ALWAYS appreciated x

30/09/2025

Since I started my business 5 years ago, I have always operated a waiting list. As soon as a space becomes available, I assess everyone on their need and offer the available place to the person I feel is most in need.

I am fully booked at the moment, and have a waiting list of 4 people. In order to continue to offer the very best service I can to my existing clients and those waiting for my help, I have made the difficult decision to indefinitely close my waiting list.

Thank you to everyone for your continued support and for keeping me so happy and busy.

18/08/2025

After a beautiful, relaxing week away with my family, I am fully rejuvenated and really looking forward to getting back to my clients this week.

08/08/2025

After a very busy week it is now time for me to take some much needed time off with my family. This is a long overdue break and holiday and I can not wait!

I will answer any messages on my return to work on 18th August.

13/07/2025

What a lovely few days away in London. First time at Wimbledon and it did not disappoint, and then an afternoon with some or my fellow CoppaFeel! volunteers at 'b**b camp'.

I've had a couple of clients on holiday too, so very much looking forward to getting back to work this week to see how everyone is.

28/06/2025

Out of office on until Tuesday evening.

Thank you to all my clients who have allowed me to swap my hours to different days, so I can take a break.

Time to breathe, relax and reset...

See you all next week x