Universal Care Services

Universal Care Services At Universal Care Services, our clients are our top priority.

We are dedicated to providing the highest quality in home care by ensuring our staff receive comprehensive and up-to-date training from the moment they join our team. Universal are specialist providers of care and support services to individuals wishing to remain in the comfort and security of their own home within the Cambridgeshire, Coventry, Leicestershire, Northamptonshire, Solihull, Staffordshire and Warwickshire areas. Additionally, we provide expert interpreting and translation solutions to both the public and private sectors throughout the Midlands region.

Refer a Friend at UCS! 🙋 🙋 Do you currently work at UCS Hinckley?Do you know someone who needs a rewarding career?If the...
28/02/2026

Refer a Friend at UCS! 🙋 🙋

Do you currently work at UCS Hinckley?
Do you know someone who needs a rewarding career?
If the answer to those questions is YES, why not participate in our refer a friend scheme and earn yourself a £400 bonus!

Please contact a member of your office team to find out more about the T&Cs and find out how to refer someone you know!

Friday Voices Of Care 💙 A few months ago we spoke to Teresa, who gave us a little bit of insight into being a carer for ...
27/02/2026

Friday Voices Of Care 💙

A few months ago we spoke to Teresa, who gave us a little bit of insight into being a carer for our websites Careers page!

So for this Fridays Voices Of Care, we are going to share what Teresa said about working at Universal Care Services.

"The most enjoyable part of being a carer is to make a difference in people's lives. I enjoy building good relationships with my service users and I thoroughly enjoy my job as a carer as it gives me great satisfaction. I cannot image any other job I'd rather do than the life of a compassionate carer."

We want to hear from more of you! So if you're interested in taking part in our Friday Voices Of Care, drop us a message 🤗

✨ We’d love to hear from you! ✨Your feedback helps us continue providing high‑quality care to our community.💬 Simply sca...
24/02/2026

✨ We’d love to hear from you! ✨

Your feedback helps us continue providing high‑quality care to our community.

💬 Simply scan the QR code and share your review on homecare.co.uk for Universal Care Services Coleshill.

Thank you for supporting the work we do every day ❤️

Meet Jenna 💙 Jenna is one of our amazing, learning disability clients in Corby. Our incredible Carewatch Corby team, sup...
21/02/2026

Meet Jenna 💙

Jenna is one of our amazing, learning disability clients in Corby. Our incredible Carewatch Corby team, support Jenna, along with others, in an assisted living house everyday.

Our team take Jenna out shopping, on day trips, help her with day to day activities and support her to be as independent as she can be!

Jenna enjoys telling her carers stories about her life before she joined us at Carewatch Corby. Such as what she did for work before retiring, things she enjoys doing in her spare time, and lastly all the things she's passionate about.

Jenna loves Liverpool Football Club and is a huge fan. She often tells interesting facts and if were lucky she sings their football anthem, "You'll Never Walk Alone".

Our Branch Manager Claire, and some of the regular carers recently took Jenna and her house mate out for lunch and a game of bowling which you can see in the second picture.

We wanted to share abit about Jenna with you, as we as a company believe our clients are at the heart of what we do, and being able to learn all about them and see a smile on their face really solidifies this core mission for us at Universal Care Services.

We would love to introduce more clients on our social media pages, so if you are one of our carers and you know a client who has an amazing story, get in touch with us so we can help share that with the rest of our teams.

Welcome to Friday Voices of Care💙 Each Friday we will be hearing from different carers across our 8 locations, about the...
20/02/2026

Welcome to Friday Voices of Care💙

Each Friday we will be hearing from different carers across our 8 locations, about the highs and the challenges they face being on the frontline. We want to be able to highlight the positive sides of the role, as well as be transparent about some of the issues our carers face day in and day out. By doing this, we can hopefully open up conversations and help ease some of these challenges for our carers.

For the first Friday Voices of Care, we heard from Donna, one of our carers from Carewatch Norfolk. She has been with the company for 2.5 years and has made an extremely positive impact on the clients she works with.

Here's what Donna had to say about working in care:

"My favourite part about being a carer is that I can make a difference to a person's life by supporting them in day to day activities and helping them to stay independent and at there own home."

"The hardest part of my job is when I look after a person, not to get connected to them. They become like your family. I have a lot of clients I look after, most of which I feel like I've know all my life, bit have to remember I'm there to look after them. When you look after a person, and have for a long time, then their circumstances change or there conditions worsen and you lose that person it is really hard."

"I have lots of favourite memories with my clients. I had one lady I used to take out every Thursday into Dereham when I first started with the company, to help her with her shopping. I would put her scooter in my car and we would go out, it used to be into Dereham then over to Tesco's. Just having someone to talk to and help with things she wasn't able to do by herself, that smile on her face, the laughs we had, that was her highlight in her life. Just me and her going out."

"My office team has always tried to help when they can. We now have work phones instead of using our personal phones, which is a lot easier, and when I've had a family issue they have helped me and supported me"

If you would like to take part in our next Friday Voices of Care, feel free to private message us!

Refer a Friend at UCS! 🙋 🙋 Do you currently work at R&L Healthcare?Do you know someone who needs a rewarding career?If t...
19/02/2026

Refer a Friend at UCS! 🙋 🙋

Do you currently work at R&L Healthcare?
Do you know someone who needs a rewarding career?
If the answer to those questions is YES, why not participate in our refer a friend scheme and earn yourself a £400 bonus!

Please contact a member of your office team to find out more about the T&Cs and find out how to refer someone you know!

Happy Pancake day!!🥞 Let us know by reacting to this post what you have on your pancakes! Leave a Like if you have sweet...
17/02/2026

Happy Pancake day!!🥞

Let us know by reacting to this post what you have on your pancakes!

Leave a Like if you have sweet toppings 👍

Love the post if you have savoury toppings 🥰

Leave a heart if you have them plain! ❤️

We hope you all have a brilliant day and enjoy your pancakes.

Refer a Friend at UCS! 🙋 🙋 Do you currently work at Carewatch Corby?Do you know someone who needs a rewarding career?If ...
14/02/2026

Refer a Friend at UCS! 🙋 🙋

Do you currently work at Carewatch Corby?
Do you know someone who needs a rewarding career?
If the answer to those questions is YES, why not participate in our refer a friend scheme and earn yourself a £400 bonus!

Please contact a member of your office team to find out more about the T&Cs and find out how to refer someone you know!

✨ We’d love to hear from you! ✨Your feedback helps us continue providing high‑quality care to our community.💬 Simply sca...
12/02/2026

✨ We’d love to hear from you! ✨

Your feedback helps us continue providing high‑quality care to our community.

💬 Simply scan the QR code and share your review on homecare.co.uk for Carewatch Corby.

Thank you for supporting the work we do every day ❤️

National Apprenticeship Week - 9th to the 15th of February 📚 This week we are celebrating apprentices all across the cou...
10/02/2026

National Apprenticeship Week - 9th to the 15th of February 📚

This week we are celebrating apprentices all across the country! Our previous apprentice Maddie, told us a little bit about her time as an apprentice and why she thinks its the best step forward for those coming out of education.

"I started my career in care as a Digital Marketing apprentice in 2023. After deciding i didn’t want to go to University i began looking at my options. With social media being so prevalent in society during this time, and it only becoming more and more important for businesses to have a brand presence online, i decided to look into digital marketing. That's when i found UCS! I finished my apprenticeship in August of 2024, and was able to bring a whole new bank of skills into my new position of Digital Marketing and Communications Lead. My apprenticeship gave me hands on experience and allowed to me to put all the new skills and information i had learnt straight into action. I have no regrets about not going to University, and encourage anyone who has any doubts, to look into apprenticeships!”

With so many options for young people, apprenticeships allow you to learn and work! It helps you ease into the working world whilst furthering your education, making it a valuable "next step" for those not to sure about University!

Carers Of The Month - February 💙 A huge congratulations to our Carers of Month for February. Your hard work and dedicati...
09/02/2026

Carers Of The Month - February 💙

A huge congratulations to our Carers of Month for February. Your hard work and dedication doesn't go unnoticed.

Stacy - "Since joining UCS, Stacy has truly immersed themselves in the role. Stacy has seamlessly integrated into our team, and it's as if she has been with us for years. Her ability to connect and build relationships with both our customers and colleagues is remarkable. Nothing ever seems too much for her, and their dedication and enthusiasm are evident in everything they do.
A big thank you to Stacy for their outstanding performance and for continually shining bright."

Alem - "Alem has joined us very recently, but she has already made a wonderful impression. She has
shown great curiosity, compassion, and genuine care in her work, quickly becoming a
favourite with several clients. Alem has been especially supportive around clients’ diets and
wellbeing, always showing kindness and understanding."

Melanie - “Despite the challenges she has faced, Mel has consistently done whatever it takes to get to work, even when arranging transport hasn’t been easy. She is certainly one of the hardest working carers, and although she may have her stressful moments, she is always willing to help out. Her dedication and reliability are truly appreciated.”

Jo - "This month’s nomination has come from a care worker and is for Jo Inwood – The carer would like to nominate Jo for her compassion and understanding and help with her work during what was a very difficult time in her personal life – Jo was calm and helpful and helped me feel at ease about the situation and followed up with me to check I was ok, this was well out of her job role but was lovely to have. "

"Our carer of the month is Shama Bibi. Shama has been with UCS for some time now and always looks out for those that she supports. Shama found herself dealing with a very difficult situation recently and demonstrated her empathetic and caring nature. Shama was complimented by the ambulance service for her support that day and we are grateful for all that she does. Thank you for all you do x"

Saba - "He has done well with his service users and he is always going the extra mile. He helps us wherever he can and nothing is too much trouble."

Charlotte - "she is loved by her service users and always go above beyond the call of duty. "

09/02/2026

Valentines Fundraising Raffle for the Care Workers Charity! 🧡

We want to say a big thank you to everyone who donated! We managed to raise £157 for an amazing cause. With Charities like the CWC a little can still go a long way.

A big congratulations to all 8 of our winners who will be listed below. You will have already received your voucher, so enjoy from Universal Care Service!

Well done to:
Sairah Lone
Elaine Finch
Samantha Mills
Maryanne Hames
Lizzie Wrafter
Rachel Blackman
Angela Littleboy
Cory Standen

Address

Unit 1 Carr House, Hawley Road
Hinckley
LE100PR

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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