Nayland Care Agency Ltd

Nayland Care Agency Ltd Nayland Care was established in 2001 and is a family run home care provider covering North Essex and Suffolk.

We are registered with the Care Quality Commission and accredited with Suffolk and Essex County Council to deliver care to people at home

The difference a face-to-face session makes! 🧑‍🏫We were delighted to have our in-house trainer, Michelle, deliver an eng...
03/12/2025

The difference a face-to-face session makes! 🧑‍🏫

We were delighted to have our in-house trainer, Michelle, deliver an engaging First Aid course for our care staff today, focusing on essential life-saving skills. A big thank you to Michelle for the fantastic session, and well done to all our learners for their commitment!

We pride ourselves on moving beyond generic online modules. Our commitment is to high-quality, practical training delivered by one of our three expert in-house trainers in our fully equipped training room. This ensures the learning is relevant, practical, and truly embeds the skills needed to keep our clients safe.

A picture that's just too good not to share! 📸Rose and Alison had a wonderful day of companionship (and baking!). There’...
02/12/2025

A picture that's just too good not to share! 📸

Rose and Alison had a wonderful day of companionship (and baking!). There’s nothing quite like a slice of cake, especially when it’s fresh from the oven, to bring a smile to someone’s face.

Rose captures the feeling perfectly: "Celebrating companionship with Alison as we share the joy of cake just out of the oven."

We're sending big smiles (and maybe a little envy) their way! 😋

🌟Compassionate End of Life Care 🌟We are incredibly proud to share that all of our wonderful care staff have now complete...
26/11/2025

🌟Compassionate End of Life Care 🌟

We are incredibly proud to share that all of our wonderful care staff have now completed our bespoke End of Life Care training sessions this month!

These sessions weren't just standard training; we engaged in incredibly interesting and in-depth discussions about death, dying, and how to provide the most supportive and dignified care during a person's final chapter.

Crucially, we focused on the vital importance of co-ordinated end of life care—ensuring seamless communication with other professionals—and best practice for symptom management to maximise comfort and quality of life.

We also explored how our own religious and cultural beliefs shape practice, ensuring everyone on our team is ready to deliver high-quality, person-centred, and truly compassionate end of life care for every individual and family we serve.

Thank you to our dedicated team for showing such a keen desire to learn and uphold our standards!

Companionship: The Heart of Homecare ❤️Take a look at Team Leader Jo and client Alison's recent outings! They've been ma...
24/11/2025

Companionship: The Heart of Homecare ❤️

Take a look at Team Leader Jo and client Alison's recent outings! They've been making the most of the season with some brilliant one-to-one time.

This week's itinerary included a cosy trip to Hygge Cafe and Bistro (Ruby the dog 🐶 loved it too!) and a delightful visit to Perrywoods to pick up some winter pansies and soak up the festive atmosphere with all the Christmas decorations 🎄.

Being able to facilitate these cherished moments—doing things our clients love—is why working in social care is so rewarding. It's truly one of the greatest perks!

Thank you, Jo and Alison, for sharing these wonderful memories and photos.

💜 Caring Confidently for Essex & Suffolk: Our Focus on End of Life CareOur commitment to our communities in Essex and Su...
18/11/2025

💜 Caring Confidently for Essex & Suffolk:

Our Focus on End of Life Care

Our commitment to our communities in Essex and Suffolk means ensuring everyone has the option to die well at home, surrounded by comfort and dignity.

This November, our learning theme is the vital area of End of Life Care.

We are committed to ensuring our teams deliver the highest level of care, comfort, and compassion during this sensitive time, supporting our clients' and their families' wishes locally.

A massive thank you to our incredible trainers, Kelly and Chelsey, who are delivering face-to-face sessions designed to equip our care professionals with the confidence and skills needed for this deeply important work.

Thank you to all our staff who are attending and engaging so thoughtfully with these sessions throughout the month. Your dedication makes all the difference in achieving quality End of Life care across our region!

This month, we focused on strengthening our skills to support the mental health of our wonderful clients! 💚 Our care tea...
29/10/2025

This month, we focused on strengthening our skills to support the mental health of our wonderful clients! 💚 Our care team has completed a series of bespoke training sessions to deepen their understanding, empathy, and ability to foster well-being for people we support.

We're proud to continually invest in our staff, because when they feel confident, our clients receive the best possible care.

Thanks to Keith at Training for delivering these engaging sessions!

When the weather is cold and damp there is nothing better than a bit of home baking which is exactly what our Team Leade...
29/10/2025

When the weather is cold and damp there is nothing better than a bit of home baking which is exactly what our Team Leader Jo and Alison have been doing today. :-)
This lemon drizzle cake looks absolutely delicious! We hope you enjoyed it and shared some with Ruby (the dog looking rather hopeful for a slice)

Thank you to Jo and to Alison for allowing us to share this lovely story today.

A huge thank you to Kelly and Michelle for leading this week's mandatory first aid refresher for our team. We're dedicat...
08/10/2025

A huge thank you to Kelly and Michelle for leading this week's mandatory first aid refresher for our team. We're dedicated to ensuring every one of our home carers is fully equipped to handle any emergency.

A well-trained team is the best care guarantee.

We're thrilled to announce the appointment of our new Registered Manager, Katie Powell! 🎉Katie first joined Nayland Care...
07/10/2025

We're thrilled to announce the appointment of our new Registered Manager, Katie Powell! 🎉

Katie first joined Nayland Care in 2021 and has quickly progressed, demonstrating exceptional dedication every step of the way. She brought with her valuable experience in health and social care, plus managerial expertise.

Since joining us, Katie has achieved her Level 5 Adult Social Care Management Diploma and has mastered all key aspects of running a successful, Good-rated home care company (that’s us! 😉).

With her sound understanding of social care regulations and her confident, transparent leadership style, Katie is the perfect fit to lead our team forward.

Please join us in congratulating Katie on her well-deserved new role! We are so excited for her to take on this challenge

Did you know Nayland Care is 24 years old today? We’re still an independent, family run home care provider and still pro...
24/09/2025

Did you know Nayland Care is 24 years old today?

We’re still an independent, family run home care provider and still proudly supporting the lovely people of Suffolk and Essex.

Happy Birthday to us 🥳🥳🥳 and thank you to all of our staff and customers who make Nayland Care a truly wonderful place to be!

Here’s to the next 24 🥂

From Yvette and Chelsey

23/08/2025

Good Morning Everyone.
We are currently experiencing a technical issue with our main office line, please can we ask for everyone to email us at admin@naylandcare.com. We apologise for the inconvenience and we hope to have the issues sorted as soon as possible.

14/08/2025

As a homecare provider, the safety and well-being of our clients is our top priority. That's why we are deeply concerned about the current loophole in legislation that allows for unregulated care work. This puts vulnerable people at risk and, as Richard's story heartbreakingly shows, the consequences can be devastating.

We believe all care work should be regulated to ensure a high standard of care and to protect those who need it most. This isn't just about cost-cutting; it's about safeguarding lives.

Please take a moment to read Richard's story and consider signing the petition to introduce Richard's Law. It's time for change.

Read more about the issue here: https://www.homecareassociation.org.uk/resource/unregulated-homecare.html

Sign the petition here: https://www.change.org/p/protect-the-vulnerable-introduce-richard-s-law-to-regulate-home-carers-in-england/psf/share?source_location=petition_page&psf_variant=combo&from_guest_psf=1&short_display_name=Chelsey+&allow_actions=true&cbd_s=eyJleHBlcmltZW50TmFtZSI6InBzZl9jb21iby1HQi00OTA2NjA1MDYiLCJ2YXJpYW50Ijp7InZhcmlhbnROYW1lIjoiMCIsImRhdGEiOnsiYW1vdW50IjoyLCJhbW91bnRfaWQiOiJhMSJ9LCJwdWxscyI6MjU4NTEsInJld2FyZHMiOjQ3ODA1M30sInZhcmlhbnROYW1lIjoiMCIsImNvbWJvQmFuZGl0QW1vdW50IjoyLCJhbW91bnRJZCI6ImExIn0%3D&share_intent=1&fbclid=IwY2xjawMK2OxleHRuA2FlbQIxMQABHiNbnTLor3156m0b8JE-F8tCZhB4GDN2IFEKd30xKwcVbEtBWw4jPn-8VSMY_aem_uyIvpIjD8G2FQUD5LplXCw

Address

Unit 1a Manor Farm Business Centre
Ipswich
IP92TD

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441473550481

Website

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