28/01/2026
This is Laura Cole, our Patient Engagement Manager, and quite possibly the first person you’ll speak to when you get in touch with us. 👋
Before joining Opus in 2021, Laura spent 16 years in the travel industry, working within the aviation team at Crystal Ski. She made the move into private healthcare looking for a new challenge, and quickly became an integral part of how we support patients day to day.
Laura’s favourite part of her role? Seeing patients progress through their rehabilitation, from their first visit to full recovery — and being part of that journey.
Outside the clinic, you’ll usually find her in the gym with her husband, on a muddy dog walk with Ember, or spending time with her three teenagers (who keep life busy and brilliantly unpredictable).