17/09/2025
Feedback is the fastest way leaders lose credibility. Here’s why ⬇️
When feedback is vague, people don’t change — because the brain can’t act on ambiguity. It hears judgment, not instruction.
When feedback is personal, people get defensive — because the nervous system treats it as a threat. You trigger fight, flight, or freeze instead of ownership.
The shift is staying with behaviour → impact → action.
It feels simple, but it cuts through bias, emotion, and ego — and it’s why psychologists deliver feedback this way.
The scripts in the reel aren’t just nice phrases. They work because they keep feedback in the zone of change: observable, specific, and actionable. That’s where leadership credibility is built.