25/10/2025
A man walked into our store…
and left with over £3,000 worth of sunglasses using a fraudulent card.
We never thought we’d have to share something like this, but as a small, independent business, we believe in being open and honest with our community. And hope to warn other independent business and opticians.
£3,000 might not mean much to a big chain.
But for us, it means everything.
That money could’ve gone toward rent.
Toward staff wages.
Toward investing in the shop.
Toward paying our taxes.
It’s more than just a number, it’s the foundation that keeps a small business like ours alive.
We try to leave work at work, but the truth is, we don’t.
Incidents like this come home with us.
They affect how we sleep, how we feel, even how we show up for our families.
For Indy and the team, Loxley isn’t just a workplace it’s something we’ve poured our hearts into.
We handpick every frame with love searching for the most exciting, unique eyewear from across the globe.
We’ve always wanted Loxley to be a safe, inclusive, and caring space for those that work here and those that support us.
This feels like such a violation.
Even after something like this, our passion for what we do hasn’t dimmed.
If anything, it’s made us even more grateful for the people who continue to support us, trust us, and believe in local businesses like ours.
Thank you for being part of our Loxley family.
Your kindness and loyalty mean more than words can say.
We’re sharing this in hope that someone might recognise the individual involved.
More importantly, we’re sharing it to remind others how much your support matters because every local business you visit has real people, real dreams, and real hearts behind it. 💙
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