30/03/2026
As the end of the financial year approaches, we would like to share some of our lovely feedback from the last 6 months. Thank you to everyone who has supported us, and continues to do so! 🍃
[Parkside Payroll] were friendly, supportive, listened to what had gone wrong and came to visit me at home, reassuring me that they would sort it all out and fully explained the whole process to me simply in language I could understand – CG
Over the past few years, our family has had consistently positive experiences with Parkside Payroll. Their team has always demonstrated professionalism, reliability, and a genuine commitment to providing quality service. From the beginning, they have shown themselves to be attentive and engaged, making every interaction feel smooth and stress-free – CJ
As a person with autism, Debi took the time to make several visits to our home, to explain the service in detail, but without making the process overly complicated, offering nothing but empathy and understanding, even when the conversation derailed to topics outside her remit – EO
[Parkside Payroll] provide a very personal service, being very easily contactable and responsive to enquiries, sorting out more complex situations when needed and always acting with warmth and understanding. – JC
[Parkside Payroll] are a small, family-run business that has grown because you genuinely care about the people you work with. That shows in every email, every phone call, every bit of guidance you give. Your service has always been outstanding, and I truly value the relationship we’ve built. – LR
I have been supported by Parkside Payroll for approximately 11 years and during this time I have consistently experienced a professional, compassionate, and reliable service. The team has always communicated clearly, acted in my best interests, and supported both me and my Personal Assistants in ways that go far beyond basic money management. Their understanding of individual circumstances and their willingness to work with families with patience and empathy have made a significant positive difference to my daily life. – SS
What makes Debi stand out is not only her expertise but also her consistent communication, responsiveness, and willingness to go the extra mile. She and her team handle every query with clarity and care, and their well-organised processes have transformed what could otherwise be a very stressful responsibility into something seamless and manageable. -RP
Managing the complexities of carer payroll and funding can be a daunting task, but with Parkside Payroll, it was one thing we never had to worry about. You handled everything with the utmost professionalism, accuracy, and, most importantly, with genuine care. Your support has been a cornerstone of the excellent care my father receives. By ensuring his carers were paid correctly and on time, you provided a stability and peace of mind that is priceless. It allowed us to focus entirely on what matters most, his wellbeing and spending quality time together as a family - FD
Parkside have been supporting us for just over 2 years. We chose Parkside as many parents recommended you to us. I am pleased to say that it has been an excellent recommendation. Staff are friendly, helpful, knowledgeable and efficient. Your efficiency means that I rarely need to contact you as everything runs seamlessly from one month to the next. - JC
Since 2019, we have relied heavily on Debi and her excellent team. Parkside has consistently delivered reliable and efficient services, ensuring our PAs receive their payments on time. This punctuality has been essential for maintaining the quality of care and support for our son. – NW
Once the service began, I have not had a single problem in the last 10 years of using Parkside. The team have always had amazing communication and have hastily dealt with any queries I have had. Payments have always been smooth and efficient, and have helped in removing any anxieties or concerns with keeping up payments for PAs. – ET
If you ever want to leave feedback, you can always request a feedback form; we also send them out twice a year!
