25/10/2025
Volunteers of Great Western Hospitals NHS Foundation Trust have returned to the Swindon Intermediate Care Centre (SwICC)!
HCRG Care Group took charge of the services and management of the SwICC building - which is located on the hospital site - in April this year and as a result, sadly our Volunteers were no longer permitted to offer their help there.
Volunteer feedback after visiting SwICC was frequently positive and so often came from the immediate feeling that the time they spent in support of patients and staff in SwICC had been rewarding and worthwhile. Knowing just how much our Volunteers appreciated this placement opportunity, we explored what could be done to allow them back again.
Last month an agreement was reached through a Memorandum Of Understanding between our Trust and the HCRG Care Group which granted permission for our Volunteers to return!
Vanessa LeMenager, Matron of SwICC has this to say:
"HCRG Care Group are so pleased to welcome our wonderful Volunteers back to SwICC. Their support means so much to us, and we truly value everything they do.
They help with meals, chat with patients, keep people company, restock supplies, and always bring a big smile. These small acts make a huge difference, not only to our patients but also to our busy teams, who are so grateful for the extra support.
Our Volunteers are an important part of the SwICC family, and we couldn’t do it without them. Thank you for the time, kindness, and energy you bring with you each day – you really are invaluable."
In addition to providing assistance on both Forest and Orchard Wards, Volunteers also help staff to deliver physiotherapy and rehabilitation to patients in the purpose-built gymnasium. Returning Volunteer, Chris and 'new-to-SwICC' Volunteer, Michael, both give their time each week in SwICC to support the physio teams.
Thank you so much to everyone who made this happen! 🥰
We will be recruiting again in February 2026, so if you are interested in joining our Team of Volunteers please keep a look out for our posts!