15/10/2025
Our A&E departments are very busy at the moment treating the most seriously ill patients. Please help us help you, by choosing wisely and using the right NHS service for your needs.
📞 Contact 111
If you think you help straight away but it’s not an emergency, contact NHS 111, 24/7, for immediate advice and guidance on which service to use. Go online or call 111.
👩🏻‍⚕️ Minor injuries
Our minor injury units in Clevedon and Yate treat injuries that aren’t life-threatening such as broken bones, sprains, cuts and splinters. The Urgent Treatment Centre in Hengrove treats all these, plus minor illnesses too. They’re all open weekends as well as evenings.
👩‍⚕️ Think Pharmacy First
For expert advice on minor health issues and medicines. Pharmacists are highly qualified healthcare professionals and can advise if you need another NHS service. They can also supply prescription-only medication for seven common conditions including sinusitis and UTIs.
🩺 Speak to your GP
If you have an illness or health concern that won’t go away – you can contact them by phone, online or via the NHS App.
đźš‘ When to use A&E
For help with serious and life-threatening conditions, call 999 right away or go straight to A&E.
Information about health services in our area and advice about how to get the right care in the quickest way.