MTW Maternity

MTW Maternity Official page for Maidstone & Tunbridge Wells NHS Trust Maternity services, Tunbridge Wells Hospital. This phone line is open 24/7.

Please note, commenting on posts have been filtered as this page is not permanently monitored. If you have a query or would like to share your birth story, please free free to send a message. We will endeavour to reply as soon as possible, however, please do not message any clinical concerns. Below are the appropriate contact phone numbers:

If you have a question about your pregnancy or baby, contact your community midwife on 01892 633488 / 638158. For urgent enquiries, phone our maternity triage on 01892 633500 / 634664. Birthing choices available in Kent & Medway can be found on the Bump Birth & Beyond website - www.kentandmedwaylms.nhs.uk

Maternity Voice Partnership
Maternity Voices Partnership (MVP) is a group of local parents and health professionals working together to improve maternity services in West Kent. Representatives from the MVP regularly ask for feedback from new parents about their experiences of maternity care and these experiences help to guide services and policies locally. If you would like to help make a difference to maternity services or would like to share your views please email mtw.mvp@gmail.com or visit our page or follow us on twitter

Complaints and Feedback
Please visit the Trust Patient Advice and Liaision Service (PALS) page for more information - https://www.mtw.nhs.uk/patients-visitors/talk-to-us/patient-advice-liaison-service-pals/

Your opinion and experience of our services is important to us. You can rate the care or treatment you received and help us improve our services below:
Maternity Triage/ Antenatal Ward/ Ultrasound/ Antenatal Clinic/ Delivery Suite/ Maidstone Birth Centre/ Postnatal Ward – www.oc-meridian.com/OCQ/u/MTWAS
Antenatal Community Care – www.oc-meridian.com/OCQ/u/MTWAN
Homebirth – www.oc-meridian.com/OCQ/u/MTWHB

Car parking
https://www.mtw.nhs.uk/car-parking/

Neonatal Services
https://www.mtw.nhs.uk/service/neonatal-unit/

Need some quick advice or reassurance during early parenthood? 💬📱 Text 'Let's Chat' on 07312 263368 to contact the Kent ...
30/03/2026

Need some quick advice or reassurance during early parenthood? 💬

📱 Text 'Let's Chat' on 07312 263368 to contact the Kent Health Visiting Service - a simple and convenient way to get support with anything that’s on your mind.

You can also find trusted advice and guidance for you and your child, from pregnancy through to starting school, on Kent Baby: https://family.kentcht.nhs.uk/baby/

Could free data help you during your pregnancy?If you are 18+ and struggling to afford internet access, talk to your com...
28/03/2026

Could free data help you during your pregnancy?

If you are 18+ and struggling to afford internet access, talk to your community midwife about the support available. Staying connected helps you access information, appointments and support when you need it.

🌸 Feedback Friday 🌸We love hearing from the amazing families we’ve had the privilege to support during their journey 💕Th...
27/03/2026

🌸 Feedback Friday 🌸

We love hearing from the amazing families we’ve had the privilege to support during their journey 💕

Thank you to Jessica who sent this lovely feedback, congratulations on the birth of you little one.

"Just wanted to say a massive thank you for the care we received throughout my pregnancy, birth and postnatal journey with MTW Maternity Services. I work at the Trust so understand the pressure staff are under, but we received a fantastic service from beginning to the end.

After an ultrasound scan at 40weeks pregnant, the next day we were in the Antenatal clinic ready for an induction. The midwives there, Kacey and Laura were very friendly and monitored me frequently.

When I went to the Delivery Suite, we were greeted by a midwife called Charmaine and a student, Nicola. They were amazing throughout the birth, they kept me calm, helped me get into all different positions and reassured me I was doing well. A midwife called Megan ended up delivering my baby and she was fantastic, she helped me and my partner feel relaxed. Megan got support when needed from a lovely doctor Liz who I cannot thank enough as I lost a lot of blood after the birth of our beautiful baby girl. Tamsin, a senior midwife was wonderful support and held my hand when things got tough. There were many other midwives (whose names I do not know I’m afraid), that knew exactly what to do. I want to thank you all, you all remained calm in a stressful situation and made sure myself, husband and baby were all cared for during a scary time.

On the Postnatal ward, a cheerful midwife Sue greeted us and monitored myself and baby throughout the day. The staff carrying out different assessments on the ward were all friendly.

I am grateful for all your amazing support, your knowledge is outstanding!"

💌 Have you recently experienced our maternity services? Share your story with us - mtw-tr.positivebirths@nhs.net

We know capturing special moments during your pregnancy and with your baby is something many families treasure. 💙If you’...
26/03/2026

We know capturing special moments during your pregnancy and with your baby is something many families treasure. 💙

If you’d like to take photos or videos while you’re in our clinical areas, please have a quick chat with our team first. This helps make sure everyone is comfortable and has given consent to appear in any images or recordings, including our healthcare professionals.

Thank you for helping us keep a safe and comfortable environment for everyone while still celebrating these important moments. ✨

24/03/2026

💬Are you pregnant or a new parent who has experienced maternity care recently?

We’re working with MTW Maternity on a project to help make care more personal, respectful, and tailored to individual needs — and we want to co-produce it with you.

We’re especially keen to hear from people who are neurodivergent, from religious or cultural communities, have experienced trauma or have other life experiences that mean communication and care could be helpfully adapted.

You can help us design a new way of sharing information that is important to you to the people caring for you, so the care you receive is appropriate to you, and to that everyone can feel heard, understood, and supported.

If you’d like to be involved or find out more, please get in touch here on by emailing me at Charlotte.edun@nhs.net 💛

23/03/2026

We’re sorry that the Newborn Café on 24th March has had to be cancelled. Thank you for your understanding, and we look forward to welcoming you to a future session 💙

We’re really pleased to support the work of dadspaceuk in promoting fathers’ wellbeing. If you’re a local dad, or know s...
23/03/2026

We’re really pleased to support the work of dadspaceuk in promoting fathers’ wellbeing. If you’re a local dad, or know someone who is, these free, informal meet-ups provide a valuable opportunity to connect with others.💙

Follow the link below to book tickets 👍

🌸 Feedback Friday 🌸We love hearing from the amazing families we’ve had the privilege to support during their journey 💕Th...
20/03/2026

🌸 Feedback Friday 🌸

We love hearing from the amazing families we’ve had the privilege to support during their journey 💕

Thank you to Jade who sent this lovely feedback, congratulations on the births of Maverick and Baxter.

"My first birth I went in for a 41 week scan on Tuesday 17th September but I had already been contracting 24 hours with no progress. I was booked in for an induction that evening which I was amazed over! I arrived at the antenatal ward and the midwives were amazing and very supportive. Wednesday 18th I got moved to delivery around 3pm after the contractions became too much and I needed an epidural. Everything was done so quickly, I had the epidural within 20 mins of being in the delivery room and was able to rest!

Once I had reached 10cm my son was a little pickle and turned so he was back to back, the doctor was so calm and explained that we needed to use forces and if they couldn't get him out it would have to be a C-Section.
Luckily after 2 pulls and a lot of hard pushing Maverick was born at 06.38am on Wednesday 19th September.

We had to stay on the postnatal ward whilst we waited for a scan for Maverick but we were very looked after by the staff. We were finally discharged on Monday 23rd September.

14 months later we then were booked in for an induction on 28th November 2025 due to my second son dropping to the 10th centile. We came in that morning and started the induction process, contraction started but they were bearable.
Unfortunately, the delivery ward was so busy and not enough midwives so we weren't able to be moved to pop my waters. The midwives and staff on the antenatal ward were amazing though and kept us up to date and reassured us we weren't forgotten about. On Monday 1st December at 12 the doctor finally came in and said we can pop your waters, I was moved to delivery at 1pm and at 1.30 my waters were broken. Shortly after my contractions ramped up and were coming thick and fast, I was bouncing on my ball and using the TENS machine but decided I needed something more. My midwife was amazing and quickly got the gas and air going for me! 30 mins after being on the gas and air I told my partner I wanted the epidural as they were almost back to back. We called in our midwife and told her I wanted the epidural. At this point I was using the gas and air too much and wasn't listening to anyone... my midwife was stern with me and told me to listen to her (apart from my partner, she was the rock I need) just as she was about to check me I said "I need to push" 5 or 6 pushes later Baxter was born at 16:56pm on Monday 1st December. We were discharged the following day!

Both my births were so different but the staff on antenatal, delivery and postnatal were amazing, caring, funny, happy, smiley and just all round great! We couldn't of done both our births without them.

Pictures of Maverick (blue hat and a cable on his arm and sleeping in a blue baby grow)
Pictures of Baxter (blue hat with hands on face and sleeping under his blanket)"

💌 Have you recently experienced our maternity services? Share your story with us - mtw-tr.positivebirths@nhs.net

🔬 Research Wednesday 🔬Did you know we’re a research-active Trust? Help us understand whether women with arthritis should...
18/03/2026

🔬 Research Wednesday 🔬

Did you know we’re a research-active Trust?

Help us understand whether women with arthritis should continue or stop taking their biologic medication throughout pregnancy.

🤰 Are you pregnant or planning a pregnancy?

Do you have arthritis which is being treated with a biologic?

🔊 We would love to tell you more about !

More information including how you can be involved email: 📧 mtw-tr.maternity-research@nhs.net

18/03/2026

Following the meningitis outbreak in east Kent, a UK Health Security Agency patient helpline is open 9am to 5pm.

📞 0344 225 3861

The helpline is for patients with no symptoms but who are concerned they have been in contact with a confirmed case, and for general enquiries.

⚠️ Know the symptoms of meningitis and seek urgent medical help if you feel unwell.

More information is available from NHS Kent and Medway at www.kmhealthandcare.uk

You can find more information about the current meningitis situation in Canterbury here: https://www.kmhealthandcare.uk/...
17/03/2026

You can find more information about the current meningitis situation in Canterbury here: https://www.kmhealthandcare.uk/meningitis-information
For any clinical concerns, contact Maternity Triage on 01892 633500.

Updates and information on the meningitis outbreak in the Canterbury area.

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