Care Opinion

Care Opinion We are the UK's leading independent non-profit feedback platform for health services. We believe that

On Care Opinion, stories aren’t just good or bad. They’re personal. One story thanked the Asha Centre at Western Health ...
24/11/2025

On Care Opinion, stories aren’t just good or bad. They’re personal.

One story thanked the Asha Centre at Western Health and Social Care Trust and suggested a small change about the butter. The service listened and responded with a change: https://www.careopinion.org.uk/1389147 #1404689

Even small changes can have a real impact.

24/11/2025
🌟 Our Care Opinion Spotlight of the Week 🌟This week we’re shining a light on the Breast Screening Service at Musgrove Pa...
24/11/2025

🌟 Our Care Opinion Spotlight of the Week 🌟

This week we’re shining a light on the Breast Screening Service at Musgrove Park Hospital.

One patient shared their experience:

“The care that I received was professional, thorough and kind. I was touched by the warmth and thoughtfulness of the staff on the unit.” 💙

Stories like this remind us how much compassionate care means to those we serve.

📖 Read the full story here: https://www.careopinion.org.uk/1403514
📝 We love hearing about your experiences within our Trust. If you’d like to share your own story on Care Opinion, you can do so here: https://www.careopinion.org.uk/tellyourstory

20/11/2025

We're a proud social enterprise and today is - a moment to raise awareness and celebrate the amazing work carried out by these businesses around the world, including Care Opinion. But what is a social enterprise?...
Care Opinion Scotland

Good morning, Say "hello" to our new and updated home page animation!We loved our original animation explaining Care Opi...
13/11/2025

Good morning, Say "hello" to our new and updated home page animation!
We loved our original animation explaining Care Opinion in two minutes, but, after quite a few years, it was a little dated, so we reached out to Rob, who created our first animation, and asked him to redraw it with an updated script. You can take a look here 👇

https://www.careopinion.org.uk/

and you can read more about it here 👇
https://www.careopinion.org.uk/blogposts/1312/our-new-animation
https://sketchups.co.uk/

29/10/2025

Well done to our amazing Urgent Care Team for this feedback on Care Opinion 🙌

"With a history of Pulmonary Embolisms, and having presented with symptoms of this condition at the Urgent Care Centre, Craigavon Area Hospital, I entered a refreshingly positive section of CAH which gave me much encouragement for the potential future of the entire NHS system in Northern Ireland.

"I was received with polite courtesy by the UCC Receptionist, and sat in a spotlessly clean waiting area of the Centre where, in no time flat, I was called to see a lady Doctor, a Doctor Rachel.

"Doctor Rachel's professional, yet caring manner, made my wife and I completely at ease, and my medical anxieties began to dissipate, as I realised I was in the care of a most efficient and knowledgeable physician.

"This thought struck me at the time: "It has been a long time since I have enjoyed the genuine care of a doctor with such true dedication to her profession."

"In no time flat, and with precise medical questions, Doctor Rachel collated my symptoms, made her professional decisions for medical remedy, and sent me to her equally disciplined and professional nursing staff across the corridor to have the necessary blood tests, ECG, etc. done. Those two young nurses were also of exceptional care and practice, and I was most grateful for the entire professional and prompt treatment at the Urgent Care Centre.

"Gives me hope for the entire NHS System in Northern Ireland, were the practice of the Urgent Care Centre at Craigavon Area Hospital to be replicated throughout the Province. Well done, UCC! Thank you for bringing such genuine and efficient care back into the medical attention realm in that little Centre in Northern Ireland, UK."
https://www.careopinion.org.uk/1398877

Today we share how the importance of a warm welcome made this author feel safe, at ease and welcomed in what can be a ve...
24/10/2025

Today we share how the importance of a warm welcome made this author feel safe, at ease and welcomed in what can be a very scary and anxious situation. You can read the full story here 👇
https://www.careopinion.org.uk/1392282

Inclusion


24/10/2025
17/10/2025
It’s  !At Care Opinion, our values guide everything we do:Humanity, Innovation, Transparency, Inclusivity, PositivityThe...
16/10/2025

It’s !
At Care Opinion, our values guide everything we do:
Humanity, Innovation, Transparency, Inclusivity, Positivity
They’re not just words — they’re how we listen, learn and make care better through stories.

10/10/2025

Fantastic news - we've had 1,000 stories shared on Care Opinion for the Perth and Kinross Health and Social Care Partnership.

Thank you to everyone who has taken the time to share your story for other users and for our teams to hear from and learn from. Well done everyone!

Today on World Mental Health Day, we share with you the brave decision this author took to realise and reach out to serv...
10/10/2025

Today on World Mental Health Day, we share with you the brave decision this author took to realise and reach out to services for help to understand and aid their recovery Health Day NHS Foundation Trust
https://www.careopinion.org.uk/1394744

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What is Care Opinion?

Care Opinion is the UK's leading independent non-profit feedback platform for health and social care services.

We want people to be able to share their experiences of health and care in ways which are safe, simple, and lead to learning and change.

Care Opinion is about honest and meaningful conversations between people and health and social care services. We believe that your story can help make services better.

How it works: