13/02/2026
Kind Hearts Kind Hands ๐๐๐พ
Feeling very proud (and a little bit emotional) this evening after taking our lovely team out for tea. It was so nice for everyone to sit together, chat, and share stories and memories about our clients โ the moments that truly remind us why we do what we do ๐๐๐พ
When I look back over the last year and everything thatโs developed, I honestly have to pinch myself. Iโve built my own business. Iโve got two incredible members of staff and a mini little apprentice, all doing a job that I absolutely love ๐๐๐๐๐๐พ๐๐พ๐๐พ๐๐พ
And I have to say โ the team I have around me are simply amazing. These ladies go above and beyond every single day. Working late when needed, stepping in without hesitation, doing things that arenโt even technically within their job roles, and constantly pushing themselves out of their comfort zones. They show up with care, compassion and empathy at the heart of everything they do ๐๐๐พ
It honestly means so much to me to have staff who care the way they do. Thank you so much, ladies. I see the hard work, the emotional investment, the extra hours, and the love you pour into what we do. I couldnโt do this without you ๐๐๐พ
As I always say, it isnโt all sunshine and rainbows โ hence the grey hairs, the bags under my eyes, the endless hours, paperwork and phone calls (and recently not even being able to call potential new clients back). Turning people away is something I never thought Iโd have to doโฆ but in its own way, thatโs also a blessing. It means weโre trusted. It means weโre needed. So if anyone knows anyone who fits the same values as us! Get in touch to join the team ๐๐๐พ
Being the caring, empathetic person that I am has meant sleepless nights, working late, working weekends, and constantly going above and beyond. Thatโs the reality of running your own business. But hand on heart โ the stress is 100% worth it ๐๐๐พ
Hearing lovely feedback from our clients is truly the icing on the cake. One of our clients daughters messaged me this week to say sheโd been on holiday and when she returned to her parentsโ home, it felt warm and happy. As a daughter, knowing she could go away and leave her parents in the capable hands of Kind Hearts ๐ Kind Hands ๐๐พ meant the absolute world to her โ and hearing that meant everything to me.
So hereโs to the next year and whatever it brings ๐๐๐พ
Thank you to our incredible team, our wonderful clients, and the families who trust us every single day ๐