03/02/2026
At Studynlearn, our relationship with you doesn’t end after installation—it actually begins there. Our dedicated customer support team is always ready to assist you with any software or hardware issues related to our Interactive Flat Panels, All-in-One PCs, PTZ cameras, and complete studio setup solutions.
Whether it’s a technical concern, a configuration issue, or support with Studynlearn apps, our experts ensure you get quick, clear, and reliable assistance. With over 40+ offices across India, we have a strong brand presence, so we focus on resolving issues efficiently, reducing downtime, and making sure your experience with us remains smooth and uninterrupted.
So, what happens when you reach out to us?
When you contact us through a call or email, your query is immediately assigned to a dedicated support executive who handles it from start to finish. The complaint is logged in our CRM system, and a unique Issue ID is shared with you for easy tracking. You receive regular status updates by email, and you can also call us anytime with your Issue ID to check the progress.
How Do We Solve Your Issues?
We first identify the problem virtually, and nearly 98% of software-related issues are resolved remotely. This means faster solutions without waiting for a site visit. If required, our engineer visits your location, and most issues are resolved in the first visit itself. If further support is needed, we arrange a follow-up visit with the required spare parts or proceed with a replacement as per our service policy.
We usually respond within 1 to 2 hours, and nearly 60% of all issues are resolved virtually through Google Meet, Zoom, or WhatsApp video calls—making support faster and more convenient for you.
Reaching us is easy. You can call 89270-89270 and press 2 to connect directly with our after-sales support team, contact us through your sales representative, or email us at help@smartschoolonline.in or help@studynlearn.com. For your convenience, our support number is also printed on the warranty card.