Learning Centre For Quality Management

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In celebration of World Health Day, the Learning Centre for Quality Management and Kamuzu University of Health Sciences ...
07/04/2026

In celebration of World Health Day, the Learning Centre for Quality Management and Kamuzu University of Health Sciences are proud to announce the Improvement Coach Training Programme. A 6-month leadership programme designed to equip professionals with practical Quality Improvement (QI) skills, enabling you to lead initiatives, strengthen teams, and sustain impactful change within your organisation.

Through a structured, flexible learning experience, participants will gain hands-on expertise in QI models and tools, data and analytics, coaching and resource mobilization, all whilst benefiting from mentorship by global experts.

Quality leaders, focal persons, managers, supervisors and frontline healthcare providers ready to lead in quality, policy-makers shaping stronger systems, this programme is for you.

Become an Improvement Coach. Your Growth matters.

To apply, fill in the form at https://lnkd.in/d4nvdnsD or scan/long press the QR Code.

Application Deadline : 12th June, 2026 (5PM CAT)

Programme Fees : $490 / MK 852,000 per person
Programme Duration: 6 Months
Programme Start Date - 1st July, 2026.
Programme End Date - 18th December, 2026.
Sessions run from 6PM (CAT).

Leadership. Growth. Quality Healthcare. Welcome to the Improvement Coach Training Programme.

For any queries, email cqmadmin@kuhes.ac.mw .

Something impactful is on the way. Quality leaders, focal persons, managers, supervisors and frontline healthcare provi...
02/04/2026

Something impactful is on the way.

Quality leaders, focal persons, managers, supervisors and frontline healthcare providers ready to lead in quality, policy-makers shaping stronger systems, this is for you.

Check back next Tuesday for all the details! 📍

The Learning Centre for Quality Management, in collaboration with the Quality Management Directorate, has been conductin...
25/03/2026

The Learning Centre for Quality Management, in collaboration with the Quality Management Directorate, has been conducting Quality Improvement (QI) reporting supervision visits across health facilities in Blantyre, Thyolo, and Mulanje.

These visits are part of ongoing efforts to strengthen the reporting of Quality Improvement projects in the DHIS2 system a key step toward improving the quality of healthcare delivery across the country.

By supporting health facilities through supervision and capacity building, we are fostering a culture of data use, accountability, and continuous improvement in patient care.

What drives healthcare utilization in Malawi? 📍🏘️ _ _ _ _ _ _ _ _ _ _ _📍🏨Findings from the People’s Voice Survey sh...
19/03/2026

What drives healthcare utilization in Malawi? 📍🏘️ _ _ _ _ _ _ _ _ _ _ _📍🏨

Findings from the People’s Voice Survey show that 64% of respondents choose public hospitals primarily because they are closer and easier to reach. This highlights how geographic accessibility remains a critical factor in whether people seek care when they need it.

💡These insights provide important evidence for strengthening service delivery and guiding strategic investments in health infrastructure, facility readiness, and community-level access to care.

For the Ministry of Health, the People’s Voice Survey provides citizen-generated data to inform planning and resource allocation across the health system.

For development partners and stakeholders, the People’s Voice Survey provides a valuable evidence base to support targeted investments that expand equitable access to healthcare and improve health outcomes for communities across Malawi.

Together, through coordinated investments and shared commitment, we can bring quality healthcare closer to the communities that need it the most.



Ministry Of Health - Malawi Kamuzu University of Health Sciences

How can countries expand access to Continuous Professional Development for frontline health workers without relying on c...
18/03/2026

How can countries expand access to Continuous Professional Development for frontline health workers without relying on costly workshops?

Charles Jenya, the Knowledge Management and Learning Lead at the Learning Centre for Quality Management will be speaking in a session on Health Workforce Management and Performance, sharing Malawi's experience in expanding credit-bearing CPD in patient safety through e learning.

Implemented in partnership with Imperial College London and the Malawi Ministry of Health, the initiative aims to address long standing barriers to CPD access for frontline health workers particularly those in primary care facilities.

Chronic illnesses require consistent care, regular follow-up, and strong connections between health facilities, health w...
10/03/2026

Chronic illnesses require consistent care, regular follow-up, and strong connections between health facilities, health workers, and communities. 🏘️🏨

The People’s Voice Survey found that 60% of women reported living with a chronic illness, yet only 21% regularly follow up for care. This highlights an important opportunity to strengthen continuity of care for women across the health system.

Chronic illnesses include conditions such as Hypertension, Type 2 Diabetes, Asthma, and HIV/AIDS, which require ongoing care and regular medical follow-up.

Regular follow-up visits are essential for:
✔ Adjusting treatment plans
✔ Early detection of complications
✔ Preventive counseling and screening

Together, health facilities and front-line health workers can strengthen follow-up care by:
✔ Strengthening patient follow-up systems
✔ Improving appointment reminders and community outreach
✔ Ensuring consistent availability of medicines
✔ Promoting patient education on chronic illness management
✔ Strengthening collaboration with community health workers

Stronger follow-up systems can help ensure women receive the continuous care they need to live healthier lives.

What additional steps can health facilities and front-line health workers take to ensure more women return for follow-up care?

Learn more about the PVS here.. https://youtu.be/0w7dEMgoh7w



Ministry Of Health - Malawi

This International Women's Day, we celebrate the women who deliver, lead and advocate for quality healthcare. We reaffir...
08/03/2026

This International Women's Day, we celebrate the women who deliver, lead and advocate for quality healthcare.

We reaffirm our commitment to ensuring that every woman receives safe, respectful and high quality care.

When women are empowered as patients, providers and leaders, health systems become stronger for all.

We are proud to welcome Moritz as Head of Innovation at the Learning Centre for Quality Management. His leadership will ...
04/03/2026

We are proud to welcome Moritz as Head of Innovation at the Learning Centre for Quality Management.

His leadership will play a key role in advancing our digital platforms, strengthening quality of care systems and driving forward thinking solutions in health innovation.

Welcome to the LCQM Moritz! We look forward to the impact ahead!

What happens when medicines are unavailable? 💊 What happens when the nearest facility is too far? 🏨 The People’s Voice S...
27/02/2026

What happens when medicines are unavailable? 💊
What happens when the nearest facility is too far? 🏨

The People’s Voice Survey (PVS) shows that 80% of rural-based respondents had to borrow money or sell personal items to access healthcare in 2024. The unavailability of medicines in public health facilities, as well as long distances to health facilities, were the major reasons respondents resorted to borrowing money or selling personal items.

The survey indicates a clear pattern: when medicines are unavailable and facilities are far, households are forced to absorb the shock.

This demonstrates that healthcare access is deeply interconnected with economic stability. Addressing these barriers requires integrated planning to ensure that PVS findings inform departmental strategies and annual joint work plans across ministries.

What can we do better?
Strengthening supply chains, improving facility readiness, and investing in accessible infrastructure should be reflected in joint annual work plans. Health financing and service delivery reforms must go hand in hand to reduce the economic burden on Malawians.



Ministry Of Health - Malawi Kamuzu University of Health Sciences

We don’t build strong institutions alone. We build them together. 🏨 LCQM believes real institutional strengthening happe...
25/02/2026

We don’t build strong institutions alone. We build them together. 🏨
LCQM believes real institutional strengthening happens through partnership and shared expertise. We are grateful to NHS England for their continued support.

They worked closely with us to review and strengthen the Improvement Coaches course curriculum and training materials, ensuring they are practical and aligned with global standards. Beyond this, they’ve built our team’s capacity to confidently deliver high-quality, competency-based training and supported our transition toward accessible, e-learning approaches.

Since January, NHS England has trained us in:
1. Flipped classrooms, where participants engage with core material in advance and use live sessions for practical application.
2. Storytelling with data, translating evidence into clear narratives of progress and impact.
3. Change management, helping teams adopt and sustain new ways of working.
4. Project management, delivering structured, measurable improvements on time.

These capabilities directly strengthen the work of LCQM and contribute to a more resilient, quality-focused health system.

A sincere thank you to Richard Price, Emily Carey, Lisa Jesson, Sarah Amani, Pearl Olukayode, Bunmi Righi, Jane Mwaka, and Henrietta Bankas for walking this journey with us.



NHS Ministry Of Health - Malawi

Findings from the Peoples Voice Survey 🔎. Did you know?38% of Malawians in 2024 did not feel confident raising concerns ...
20/02/2026

Findings from the Peoples Voice Survey 🔎. Did you know?
38% of Malawians in 2024 did not feel confident raising concerns with healthcare providers.

Patient-provider communication directly affects trust, adherence, and health outcomes. When patients do not feel heard, we miss opportunities for better care.

Through Quality Improvement approaches, we can strengthen respectful care, active listening, and clear communication at every service point, from triage, to consultation, to discharge.

Every interaction matters.
How are you creating space for patients to speak openly in your facility? ❤️



Kamuzu University of Health Sciences Ministry Of Health - Malawi

From Training to Implementation: Strengthening Quality Improvement Reporting at Facility LevelQuality Management Directo...
19/02/2026

From Training to Implementation: Strengthening Quality Improvement Reporting at Facility Level

Quality Management Directorate (QMD) zonal office, in collaboration with DHOs, are currently conducting facility-based orientations on Quality Improvement reporting across six districts: Kasungu, Ntchisi, Rumphi, Mzimba, Nsanje and Chikwawa. The initiative will reach 60 health facilities and approximately 600 front-line health workers.

Using a cascade model, recently trained Trainers of Trainers (ToTs) are now implementing lessons learned by orienting their colleagues on how to report QI projects through DHIS2. This district-led approach builds sustainable capacity for ongoing QI reporting training within facilities.

QMD zonal teams are leading the activity, providing mentorship, supporting trainers, ensuring user credentials are created and guiding facilities to develop QI action plans.

The activity is led by the Ministry of Health in partnership with UNICEF, PACHI and the Learning Centre for Quality Management.



UNICEF Malawi Ministry Of Health - Malawi

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