Gem Helpline

Gem Helpline "We don't have answers to every question, but this is what we do. We lend a listening ear and lighte

Gem Helpline (formerly known as BGFCU Helpline) launched our helpline service in 1992 to provide EMOTIONAL SUPPORT SERVICE to individuals in need. It was also intended to provide information and referral services so that the needs of the callers could be dealt by the most competent resource. Our Vision: A community where people are empowered to take charge of their own mental well-being. Our Mission: Empowering the community to achieve positive mental well-being through emotional support & outreach programs. Our Values :
- Compassion
- Do no harm
- Non-judgmental
- Hope
- Growth
- Uphold confidentiality

We organize public talk on emotional wellbeing on regular basis. In addition, the follow activities are carried out annually:
- Workshop
- Counseling Course (upon completion, one can apply for further training to be our helpline helper)
- Marriage Education Program
- Mindful Parenting Workshop

Disclaimer: Our Counseling Course is NOT INTENDED to be a form of counselling or psychotherapy, or to enable participants to practise as a registered counsellor. The Course teaches only basic skills to help yourself, your family and your friends.

Register for the scam prevention talk happening on Sunday. Registration link: http://www.bit.ly/scamtalk2025Enquiries: ...
06/12/2025

Register for the scam prevention talk happening on Sunday. Registration link: http://www.bit.ly/scamtalk2025
Enquiries:
WhatsApp: +6019-328 2348 (https://wa.me/+60193282348)

KUALA LUMPUR (Dec 5): A community initiative aimed at tackling the rising threat of online scams will take place this Sunday, Dec 7, 2025, at First City University College in Bandar Utama, Petaling Jaya.

05/12/2025

05/12/2025

Full event details and background are included below. Event Details:Speaker: ACP Lai Lee Ching, Police Officer ...
04/12/2025



Full event details and background are included below.

Event Details:
Speaker: ACP Lai Lee Ching, Police Officer
Date: Sunday, 7 December 2025
Time: 2:00 PM – 4:00 PM
Venue: First City University College
Bandar Utama, Petaling Jaya
Admission: Free

Remarks:
* Open to all age groups
* The talk will be conducted in English
* Free parking available
* Limited to 500 participants

Registration link: http://www.bit.ly/scamtalk2025

Enquiries:
WhatsApp: +6019-328 2348

04/12/2025

29/11/2025

Come join us in this comunity talk to learn scam prevention and get confidential emotional support at Gem Helpline listening booth
Register now at www.bit.ly/scamtalk2025 or whatsapp 0193282348 for more details

Nacsa warns of deepfake crime wave, urges platforms to step uphttps://www.freemalaysiatoday.com/category/nation/2025/11/...
28/11/2025

Nacsa warns of deepfake crime wave, urges platforms to step up
https://www.freemalaysiatoday.com/category/nation/2025/11/28/nacsa-warns-of-deepfake-crime-wave-urges-platforms-to-step-up

Join “The Scam Prevention Community Talk: Think Before You Click!” which will empower you to stay alert, spot the feeling, stop reacting and start thinking critically. By combining practical external tips with emotional intelligence, you stay safe and avoid becoming scam victims.

Seat reservation link:
www.bit.ly/scamtalk2025

For enquiries: WhatsApp Message to +60193282348

28/11/2025

Address

Petaling Jaya

Opening Hours

Monday 14:00 - 16:00
19:30 - 21:30
Tuesday 14:00 - 16:00
19:30 - 21:30
Wednesday 14:00 - 16:00
19:30 - 21:30
Thursday 14:00 - 16:00
19:30 - 21:30
Friday 14:00 - 16:00
19:30 - 21:30

Telephone

+601125289610

Website

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