Gem Helpline

Gem Helpline "We don't have answers to every question, but this is what we do. We lend a listening ear and lighte

Gem Helpline (formerly known as BGFCU Helpline) launched our helpline service in 1992 to provide EMOTIONAL SUPPORT SERVICE to individuals in need. It was also intended to provide information and referral services so that the needs of the callers could be dealt by the most competent resource. Our Vision: A community where people are empowered to take charge of their own mental well-being. Our Mission: Empowering the community to achieve positive mental well-being through emotional support & outreach programs. Our Values :
- Compassion
- Do no harm
- Non-judgmental
- Hope
- Growth
- Uphold confidentiality

We organize public talk on emotional wellbeing on regular basis. In addition, the follow activities are carried out annually:
- Workshop
- Counseling Course (upon completion, one can apply for further training to be our helpline helper)
- Marriage Education Program
- Mindful Parenting Workshop

Disclaimer: Our Counseling Course is NOT INTENDED to be a form of counselling or psychotherapy, or to enable participants to practise as a registered counsellor. The Course teaches only basic skills to help yourself, your family and your friends.

27/01/2026

You can take steps to support your mental health and well-being every day!

Learn these techniques to manage stress and stay alert about any changes in your mental health. Remember, it's okay to ask for help when you need it. Whether you confide in a trusted friend, a family member, a colleague, a supervisor, or a health professional—talking through difficult times can improve mental health.

Take care of yourself. You matter!

Remember: Your employers are also responsible for fostering a work culture where you feel safe and supported.

Understanding Mental Health & Counselling in Today’s WorldUnderstanding the foundations of good mental health will help ...
26/01/2026

Understanding Mental Health & Counselling in Today’s World

Understanding the foundations of good mental health will help us feel happier and more fulfilled in our lives. This forum is designed to help the public better understand mental health, emotional well-being, and how counselling can offer support during different stages of life.

📅 8 Feb 2026 (Sunday)
🕑 2:00pm – 4:30pm | Forum
🕟 4:30pm – 5:30pm | Listening Booths
📍 Buddhist Gem Fellowship

Mental health professionals will share topics such as building inner strength, healthy coping in a rapidly changing world, and family mental health — in a safe, inclusive space for learning and reflection.

💬 After the forum, GEM Helpline Listening Booths will be open from 4:30pm – 5:30pm, offering a confidential and supportive space where you have an opportunity to experience emotional support by sharing any feelings that are bothering you
🎟️ Free entry (registration required)
📲 Scan the QR code to reserve your seat

All are welcome. Feel free to join us or share this with someone who may benefit.

25/01/2026

DBTSkills. Expectations v. reality.

23/01/2026

Think of the future you.

“… every time you change the way you react to anxiety, you are creating new neural pathways in the brain that will help ...
22/01/2026

“… every time you change the way you react to anxiety, you are creating new neural pathways in the brain that will help you live more comfortably with anxiety.” AMAZING read!

18/01/2026

18/01/2026

Want to boost your mood? Here are some simple things you can do to make you feel happier. https://wb.md/3LsAIeM

"Catch it, Check it, Change it!'
15/01/2026

"Catch it, Check it, Change it!'

Address

Petaling Jaya

Opening Hours

Monday 14:00 - 16:00
19:30 - 21:30
Tuesday 14:00 - 16:00
19:30 - 21:30
Wednesday 14:00 - 16:00
19:30 - 21:30
Thursday 14:00 - 16:00
19:30 - 21:30
Friday 14:00 - 16:00
19:30 - 21:30

Telephone

+601125289610

Website

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