09/01/2026
We've had a few questions from people who received our email on the Manage My Health (MMH) data breach last night. To clarify, this was a generic email to all of our enrolled patients (including those who don't use MMH) over the age of 16 to provide an update on the situation. We've been made aware that this email did not reach everyone, and it will make its way into inboxes over the next few days.
We know that it's a worrying time for our community, and sharing confirmed, accurate information as quickly as we can is our priority. Receiving this email does not necessarily mean that your data has been part of the breach and we apologise for any confusion that may have occurred.
Manage My Health is continuing to contact any impacted patients directly via email.
If you would like more information, you can read the FAQs at https://managemyhealth.co.nz/faqs-cyber-breach/ or contact ManageMyHealth directly via support@managemyhealth.co.nz. While ManageMyHealth is the first port of call for information, if you have further concerns, please do give us a call.
Please be cautious of scams that could pop up and remember that ManageMyHealth won’t ask you to share passwords or verification codes, or demand urgent action.
As you may have heard, ManageMyHealth (MMH) has been involved in a cybersecurity incident where hackers accessed some of the health data stored in their system. We are committed to protecting our patients' privacy, and are in direct discussion with MMH to understand exactly which information relating to our patients has been affected.
This breach has now been addressed, and we are doing everything we can to get accurate, confirmed information so we can better support our patients.
MMH are contacting any affected patients directly via the email address used to register the account. Please be cautious of scams that could pop up - MMH won’t ask you to share passwords or verification codes, or demand urgent action.
For more information, there’s FAQs at https://managemyhealth.co.nz/faqs-cyber-breach/ and you can email support@managemyhealth.co.nz. If you have further concerns, you’re welcome to reach out to our team as well.
We know that this news has been distressing - we will continue to work closely with ManageMyHealth to ensure this is handled appropriately and with accountability.