Enable New Zealand

08/12/2025

We know that getting the right support quickly can make a big difference. Our new live website chat is here to make a quick conversation with our team even easier.

The Enable New Zealand webchat is great for:
🤔 Quick questions about our services
🔎 Help finding information on the website
🩼 Extra support when requesting equipment collection or repairs

Visit enable.co.nz and select the orange chat bubble to start a conversation.

07/12/2025

We are delighted to announce the release of Enable New Zealand’s 2024–25 Year in Review.

Read stories from our disability community, see the facts and figures of our work, and hear what it's like to work at Enable NZ. This publication reflects the collective effort of our team, partners, and the wider disability community, and highlights the practical impact of our services across Aotearoa.

Download it now on our website: https://bit.ly/4ppJJE4

02/12/2025

Congratulations to the winners of our first ever Enable New Zealand Māra Awards! These awards recognise our team members not just for what they do, but how they do it: through actions that care for others, uplift mana, strengthen relationships, and unite us around shared goals.

Sam Ralston - winner of the Whānau-centred Award for approaches that prioritise relationships, people, and celebrate diversity and inclusion.

Victoria Rose - winner of the Mana-enhancing Award for actions (internally or externally) that uplift others, build confidence, and help people thrive.

Jaime Court - winner of the Manaakitanga Award for demonstrating acts of care, respect, generosity, and hospitality.

Lee Harrison - winner of the Kotahitanga Award for demonstrations of collaboration, unity, and working together toward shared goals. Going above and beyond.

Keith Jones - winner of the Supreme Award, recognising an individual whose actions most powerfully reflect
Enable New Zealand’s values and have made an exceptional impact.

Image description: Photo showing the winners holding their awards next to a banner showing the Enable New Zealand team values. Keith was unable to attend.

02/12/2025

The New Zealand Disability Strategy for 2026-2030 has been launched.

This is focused on creating a path to inclusion and opportunity. The vision is for a New Zealand where disabled people and their whānau live in an equitable, accessible society.

Read an overview of the strategy on Firstport : https://bit.ly/4pGoj5f
Read the full strategy on the Whaikaha - Ministry of Disabled People website: https://bit.ly/4p9nRMZ

01/12/2025

On Wednesday, 180 of our team members from across the country came together for our team day with the theme ‘Enabling Innovation and Inclusion’.

Together we explored:
- The work we’re doing to remove barriers for Māori to access housing modifications.
- (Human +AI) How AI could free up our team from repetitive, time-consuming tasks.
- The importance of accessible design and digital accessibility in practice.

We're looking forward to seeing the ideas and innovations the team threw around take flight over 2026. What other innovations or inclusions do you think we should focus on in these spaces? Comment below!

10/11/2025

Last week at the Oceania Seating Symposium (OSS), Rachel Brown (one of our Clinical Services Advisors and a registered occupational therapist) shared insights from her postgraduate research on the impacts of power wheelchairs on health and participation for people with motor neurone disease (MND).

We’re incredibly proud of Rachel and the contribution this mahi makes to evidence-informed practice - supporting people to maximise independence and participation in everyday life.

Ngā mihi to the OSS organisers and everyone who attended her session!

03/11/2025

Today is Purple Tuesday—a global movement calling on organisations to and make inclusion part of everyday practice. Enable NZ is proud to join thousands of organisations worldwide, pledging real improvements for disabled people and their families.

Our commitment to accessibility includes our new Experience Advisory Group: advisors with lived experience of disability. We’re committing to make our work with them a living, responsive process. We will listen to their voices, consider every piece of feedback, and act where we can to improve. If we can’t make a change, we’ll explain why—because openness and accountability matter.

Learn more about the Experience Advisory Group at https://enable.co.nz/xag

28/10/2025

Our national repair, refurbishment and reissue programme saved ACC more than $9.4 million in 2024/25.

Refurbishing used equipment can save 70% of the cost when compared to buying new equipment. The expert teams at our Refurbishment Centres (in Hamilton, Palmerston North, and Christchurch) clean, repair, and reissue thousands of pieces of equipment each year.

We're proud of our teams helping provide the supportive, efficient rehabilitation New Zealanders deserve.

23/10/2025

Our Contact Centre team will be on holiday for Labour Day on Monday 27 October. Any calls will go through to our after-hours support line.

Please note this may create a bit of a delay in us booking in collections and repairs or servicing. If you need to find an equipment technician in your area, please check out https://www.enable.co.nz/tools-resources/find-professional. Otherwise, we look forward to chatting soon.

15/10/2025

We’re excited to share that the new Equipment Maintenance App (for the ACC MRES service) has officially launched - online, on the Google Play Store, and on the Apple App Store.

This app is built for our equipment repairers (subcontractors) across Aotearoa. It allows them to look up equipment details directly using a claim or asset number. This means faster responses, clearer information, and easier repairs for customers.

Subcontractors can learn more and register for the app on our website at enable.co.nz/online-systems/tutorials-guides/maintenance-guides.

06/10/2025

The team at Firstport have teamed up with Special Olympics New Zealand, helping supercharge our disability community’s access to information and advice about the mahi taking place.

Check out the new hub and learn about the opportunities at firstport.co.nz/special-olympics

An estimated 95,000 New Zealanders with intellectual disabilities are missing out on connecting with their community and getting active through Special Olympics programmes. To help close that gap and make getting involved more accessible, Firstport and Special Olympics New Zealand have teamed up on....

29/09/2025

We've recently updated our accessibility, privacy, and copyright statements on our website.

These are now clearer and give more details about:
♿ Accessible features
ℹ️ Information we collect
🔀 Re-using content from our website

Want to know more and read our updated statements? Visit enable.co.nz/about-us/about-this-site.