12/11/2025
An adventure day to remember
When twelve-year-old Carter Clarkson arrived for his scheduled procedures at Health New Zealand | Te Whatu Ora Whanganui, the day could have been daunting. Living with severe autism, an intellectual disability, and seizures, Carter’s world can easily become overwhelming. Yet through extraordinary teamwork and compassion, our Oral Health and Theatre Services teams turned the experience into a day Carter and his parents will never forget.
The day was a model of collaboration with Carter and his mum, Mandy, and dad, Glenn. Mandy and Carter arrived early to explore Whanganui’s sights together, starting with boats, the wharf, and then a special treasure hunt through the hospital. In Theatre Services, Carter drifted off to sleep holding a capybara soft toy, his 'treasure', while his parents were moved at how the entire clinical team worked with warmth, precision, and grace.
When it came time for his procedures, the clinical team coordinated seamlessly. Each step was carefully planned to reduce repeated hospital visits and minimise stress for Carter, and his family. Under general anaesthetic, Carter underwent comprehensive dental surgery, including two X-rays, three extractions, six sealants, and a full clean. Alongside that there was blood testing (covering a full blood count, electrolytes, liver and renal function, calcium, phosphate, and lipid profile) and routine immunisations.
Combining these procedures under a single anaesthetic reduced repeated admissions and minimised stress for Carter and his family, an excellent example of patient-centred planning - putting the patient's needs first.
The team behind the success included Dr. Marco Meijer, Head of Department - Anaesthetist, Dr. Deborah Gardiner, Specialist Anaesthetist, Dr. Mui How Koh, Paediatrician, Dr. Helen Wood, Clinical Director Oral Health | Dental Public Health Specialist, Bruce Jones, Registered Nurse and the Public Health immunisation team, and the Theatre Services nursing and reception staff. Their coordination, preparation, and empathy ensured the highest clinical standards while creating a calm and reassuring environment for Carter.
As Carter’s mum, Mandy, later wrote: “The Theatre Services team were outstanding. They embraced and supported Carter’s specialised needs and made what could have been frightening into something magical.”
That small moment summed up a day defined by professionalism, care, and genuine teamwork. For the Clarksons, it wasn’t just a successful procedure, it was proof of how teamwork can turn challenge into calm.
Team Clarkson say it best: "It’s amazing humans like this that make our world a better place".
Images supplied by Mandy Clarkson.