I.T. & Business Process Association of the Philippines

25/02/2026

Fueled by people. Powered by purpose.

Where excellence keeps the flame alive.

SOLAIA: The IT-BPM Awards 2026.

For sponsorships and inquiries, email events@ibpap.org.

24/02/2026

In the next installment of Inspection-Proof: Clarifying Queries and Educating Employees to Strengthen DOLE Compliance, industry leaders and legal experts reconvened to address outstanding questions from Part 1 and take a deeper dive into DOLE inspection readiness.

The session focused on practical guidance — from navigating inspection protocols and addressing common workplace compliance challenges, to strengthening employee education on labor standards and proper conduct of DOLE-required Occupational Safety and Health (OSH) orientations.

Participants actively shared on-the-ground concerns, raised clarifications, and engaged in open dialogue — reinforcing that compliance is not a one-time requirement, but a continuous commitment.

Speakers:

✨ Bea Solas (NEZDA) – Opening Message
✨ Tonichi Parekh (Concentrix) – Welcome Remarks
✨ Atty. Paolo Primavera (Atty. Paolo Primavera (Añover Añover San Diego & Primavera (AASP)) – DOLE inspection guidance
✨ Tess Azicate (IBPAP) – Employee education on labor standards & OSH compliance
✨ Atty. Kenneth Chua (Quisumbing Torres) – Reactor
✨ Genny Marcial (IBPAP) – Moderator

With members of BRC, LSH, and LegCom in attendance, the industry continues to strengthen its culture of compliance and regulatory readiness.

24/02/2026

A Strategic Alliance to Power the Future of IT-BPM!

The IT and Business Process Association of the Philippines (IBPAP) and Asian Consulting Group (ACG) have officially signed a Memorandum of Understanding—ushering in a high-impact strategic partnership focused on strengthening fiscal competitiveness, advancing responsible tax compliance, and elevating the ease of doing business in the Philippine IT-BPM industry.

This collaboration goes beyond policy discussions. Together, IBPAP and ACG will:

✨ Champion forward-looking tax policy advocacy
✨ Promote regulatory clarity and responsible compliance
✨ Deliver knowledge-sharing forums and technical briefings for industry stakeholders
✨ Strengthen constructive engagement with key government agencies

By fostering deeper public-private collaboration, this partnership aims to create a more transparent, predictable, and business-friendly environment—positioning the IT-BPM sector for sustained growth and global competitiveness.

The MOU signing was led by Mon Abrea, Chairman & CEO of ACG; Celeste Ilagan, COO of IBPAP; Jeanette Carrillo, Executive Director for External Affairs & Investor Relations of IBPAP; and Hazel Joy Mendoza, COO of ACG—reflecting a shared commitment to good governance and industry leadership.

Together, we are shaping a stronger, smarter, and more globally competitive IT-BPM Philippines.

20/02/2026

Put your brand where the industry connects. Partner with IBPAP as an official event sponsor and elevate your visibility among top IT-BPM leaders, decision-makers, and innovators across the country.

Strengthen your brand presence. Showcase your solutions. Be seen by the right audience.

📩 Become a sponsor today. Email rissagolloso@ibpap.org
to secure your slot.

19/02/2026

𝐄𝐒𝐆 𝐀𝐬𝐬𝐞𝐬𝐬𝐦𝐞𝐧𝐭 𝐁𝐞𝐬𝐭 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬
Keep It Strategic, Practical, Compliant, and Focused

The shift from viewing sustainability as a compliance burden to seeing it as a core driver of business resilience is definitive to enabling measurable, practical, and relevant ESG practices. In the PH IT-BPM Industry, getting "Double Materiality" right can avoid strategic blind spots that threaten both your global reputation and your bottom line.

𝟒 𝐏𝐢𝐭𝐟𝐚𝐥𝐥𝐬 𝐭𝐨 𝐀𝐯𝐨𝐢𝐝 𝐢𝐧 𝐘𝐨𝐮𝐫 𝐃𝐨𝐮𝐛𝐥𝐞 𝐌𝐚𝐭𝐞𝐫𝐢𝐚𝐥𝐢𝐭𝐲 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲

𝟏. 𝐈𝐠𝐧𝐨𝐫𝐢𝐧𝐠 𝐭𝐡𝐞 "𝐃𝐨𝐮𝐛𝐥𝐞" 𝐢𝐧 𝐌𝐚𝐭𝐞𝐫𝐢𝐚𝐥𝐢𝐭𝐲
𝐓𝐡𝐞 𝐏𝐢𝐭𝐟𝐚𝐥𝐥: Reporting only Impact Materiality (outward effects) while ignoring Financial Materiality (inward risks).
𝐓𝐡𝐞 𝐅𝐢𝐱: Document how sustainability trends impact your company’s financial health.

𝟐. 𝐒𝐢𝐥𝐨𝐢𝐧𝐠 𝐃𝐚𝐭𝐚 𝐏𝐫𝐢𝐯𝐚𝐜𝐲 𝐟𝐫𝐨𝐦 𝐄𝐒𝐆
𝐓𝐡𝐞 𝐏𝐢𝐭𝐟𝐚𝐥𝐥: Treating Information Security as a separate IT issue.
𝐓𝐡𝐞 𝐅𝐢𝐱: Include in your governance your approach to identifying and addressing data security as a material threat to your business value.

𝟑. 𝐆𝐞𝐧𝐞𝐫𝐢𝐜 𝐓𝐚𝐥𝐞𝐧𝐭 𝐌𝐞𝐭𝐫𝐢𝐜𝐬
𝐓𝐡𝐞 𝐏𝐢𝐭𝐟𝐚𝐥𝐥: Merely reporting headcount instead of connecting social initiatives to business value.
𝐓𝐡𝐞 𝐅𝐢𝐱: Link social impact directly to Hiring and Retention. Identify this as a top-tier issue by showing how your EVP reduces your costs.

𝟒. 𝐓𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐂𝐥𝐢𝐦𝐚𝐭𝐞 𝐚𝐬 𝐎𝐩𝐭𝐢𝐨𝐧𝐚𝐥
𝐓𝐡𝐞 𝐏𝐢𝐭𝐟𝐚𝐥𝐥: Assuming climate doesn't matter because we aren't heavy GHG emitters.
𝐓𝐡𝐞 𝐅𝐢𝐱: Evaluate environmental shifts as direct threats to your disaster recovery plans and service delivery.

𝐓𝐡𝐞 𝐌𝐚𝐭𝐮𝐫𝐢𝐭𝐲 𝐋𝐢𝐟𝐭:
Grounding Double Materiality strategy in operational reality and industry-specific risks moves you from box-ticking to building a resilient, future-proof business.

𝐀𝐫𝐞 𝐲𝐨𝐮 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐄𝐒𝐆 𝐦𝐞𝐭𝐫𝐢𝐜𝐬? 𝐋𝐞𝐭’𝐬 𝐭𝐚𝐥𝐤 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐡𝐮𝐫𝐝𝐥𝐞𝐬. Email ESGSupport@IBPAP.org or info@IBPAP.org to learn about our ESG Partnerships Program.

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19/02/2026

What keeps teams motivated with Emapta? 🇵🇭✨

For Inge Zwick, Emapta Executive Director and Head of Europe, it starts with competitive pay and job role clarity, supported with global company integration by learning through the Emapta Academy. This is where team members build new skills while doing meaningful work 📚💼

🎥 Catch the full conversation in Episode 8 of IT Factor, out now.

YouTube: https://youtu.be/rnNRiclC7U4
Spotify: https://open.spotify.com/episode/7wh2WT4QFU0kw32KpiTfnA?si=diqrqsfXRNOmLtmET_s0PA

19/02/2026

IT-BPM Industry Takes Center Stage at Senate Public Hearing on Sector Challenges and Future Readiness

The Philippine IT-BPM industry took the spotlight at yesterday’s Senate public hearing convened by Senator Bam Aquino under Senate Resolution No. 253, which seeks to examine the challenges brought about by rapid technological advancements and their impact on the sector.

IBPAP, together with industry leaders and stakeholders, shared key insights on emerging risks and operational challenges that, if left unaddressed, may affect job creation, investment growth, and the long-term competitiveness of the industry. The hearing provided an important platform to elevate industry concerns and begin shaping solutions through closer collaboration between government and the private sector.

Senators Bam Aquino and Risa Hontiveros engaged actively with industry representatives, probing deeply into critical issues raised during the discussion. Among the concerns highlighted were the rising threat of cybersecurity and cybercrime incidents affecting IT-BPM operations, declining ease of doing business due to local ordinances inconsistent with national law, compliance challenges arising from certain DOLE issuances on occupational safety and health, increasing cost pressures linked to BIR RMC 05-2024 and related tax assessment practices, and delays in the rollout of TESDA-supported large-scale digital upskilling and reskilling programs needed to help workers adapt to AI-driven transformation.

IBPAP expresses its sincere appreciation to Senator Bam Aquino for initiating this timely inquiry, which reinforces that the IT-BPM industry’s challenges are being heard at the highest levels of government. The hearing sends a strong and encouraging signal that solutions can be pursued more quickly, systematically, and collaboratively.

We likewise thank Senator Risa Hontiveros for her strong interest in strengthening education and workforce readiness, and for advancing constructive ideas on how government can help future-proof Filipino talent.

IBPAP looks forward to continued engagement with the Senate, government agencies, and industry stakeholders as next steps are undertaken to address the issues raised and advance meaningful reforms that support the welfare and protection of IT-BPM workers.

We also extend our appreciation to the government agencies that participated in the hearing, listened to the industry’s concerns, and expressed their commitment to work alongside us in pursuing practical solutions. Together, we remain focused on sustaining industry growth, creating more high-value jobs for Filipinos, and strengthening the Philippines’ position as a global leader in digital services.

18/02/2026

What will keep the Philippines competitive in an AI-driven world? 🚀

In his guesting at Bilyonaryo News Channel’s Business 360°, IBPAP President and CEO Jack Madrid put it simply: the Philippine IT-BPM industry is no longer just about scale, it’s about capability.

As AI changes the game, the conversation is shifting toward deeper domain expertise, stronger digital literacy, and the ability to work alongside generative and agentic AI. That shift sets the tone for 2026, with a clear focus on upskilling talent, strengthening ease of doing business, and moving further up the value chain. 📈💡

🎬 Watch the full interview here: https://www.youtube.com/watch?v=-kMFNicJnEM

The Philippine BPO industry remains a critical economic engine, generating over $40 billion in revenue and employing nearly 2 million Filipinos. But with art...

17/02/2026

Gong Xi Fa Cai! 🧧

May the Lunar New Year bring continued growth, collaboration, and opportunity across the Philippine IT-BPM sector. ✨

Here’s to collective progress and stronger partnerships in the year ahead.

16/02/2026

TADCOM 2026 kicks off with strong representation from industry and sector leaders.

As IBPAP’s platform for Talent Advocacy and Development, TADCOM continues to mobilize the ecosystem to advance strategies in values-driven workforce development, curriculum and capability transformation, and digital talent acceleration in support of Roadmap 2028 vision to position the Philippines as the world’s top digital experience and digitally-enabled talent hub.

12/02/2026

𝐄𝐒𝐆: 𝐀 𝐓𝐰𝐨-𝐖𝐚𝐲 𝐒𝐭𝐫𝐞𝐞𝐭
Profit and purpose are not separate paths, but a single road where our impact on the world (outward) returns to our bottom line (inward). This is "Double Materiality". In the people-and-data-intensive industry of the PH IT-BPM, it is not merely an ESG compliance exercise, but a sophisticated business strategy - connecting our outward impact on society and the environment with our inward financial resilience and competitive edge.

𝟓 𝐖𝐚𝐲𝐬 𝐈𝐦𝐩𝐚𝐜𝐭 𝐚𝐧𝐝 𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐌𝐚𝐭𝐞𝐫𝐢𝐚𝐥𝐢𝐭𝐲 𝐌𝐞𝐞𝐭 𝐚𝐭 𝐄𝐯𝐞𝐫𝐲 𝐓𝐮𝐫𝐧

𝟏. 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲
The Meeting Point: Reducing your carbon footprint lowers your OpEx
The Reality: Transitioning to energy-efficient hardware or optimizing data center cooling reduces environmental impact and lowers utility bills.

𝟐. 𝐓𝐚𝐥𝐞𝐧𝐭 𝐑𝐞𝐭𝐞𝐧𝐭𝐢𝐨𝐧
The Meeting Point: Social impact reduces high turnover cost
The Reality: EVP is a retention tool. Higher social impact drops recruitment and training expenses.

𝟑. 𝐂𝐨𝐧𝐭𝐫𝐚𝐜𝐭 𝐖𝐢𝐧𝐬 & 𝐓𝐫𝐮𝐬𝐭
The Meeting Point: Ethical governance drives business growth
The Reality: Your outward ethical record is key to unlocking new Master Service Agreements.

𝟒. 𝐑𝐢𝐬𝐤 & 𝐑𝐞𝐬𝐢𝐥𝐢𝐞𝐧𝐜𝐞
The Meeting Point: Climate awareness protects your continuity
The Reality: Planning for climate risks today prevents the financial drain of downtime tomorrow.

𝟓. 𝐀𝐜𝐜𝐞𝐬𝐬 𝐭𝐨 𝐂𝐚𝐩𝐢𝐭𝐚𝐥
The Meeting Point: Transparency unlocks better financing
The Reality: Investors and banks reward proven impact with financial benefits like lower interest rates and higher market valuation.

𝐂𝐚𝐬𝐞 𝐢𝐧 𝐏𝐨𝐢𝐧𝐭: 𝐃𝐨𝐮𝐛𝐥𝐞 𝐌𝐚𝐭𝐞𝐫𝐢𝐚𝐥𝐢𝐭𝐲 𝐢𝐬 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐩𝐢𝐜𝐭𝐮𝐫𝐞.
Understanding where your impact and financial health meet leads to smarter, more resilient decisions.

𝐍𝐞𝐞𝐝 𝐚 𝐡𝐚𝐧𝐝? 𝐄𝐦𝐚𝐢𝐥 𝐄𝐒𝐆𝐒𝐮𝐩𝐩𝐨𝐫𝐭@𝐈𝐁𝐏𝐀𝐏.𝐨𝐫𝐠 𝐨𝐫 𝐢𝐧𝐟𝐨@𝐈𝐁𝐏𝐀𝐏.𝐨𝐫𝐠 𝐭𝐨 𝐥𝐞𝐚𝐫𝐧 𝐚𝐛𝐨𝐮𝐭 𝐨𝐮𝐫 𝐄𝐒𝐆 𝐏𝐚𝐫𝐭𝐧𝐞𝐫𝐬𝐡𝐢𝐩𝐬 𝐏𝐫𝐨𝐠𝐫𝐚𝐦.

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12/02/2026

Resilience starts long before disruption. 🎥

At the IBPAP–NCC Group C-Suite Forum: "Leading Through Cyber Risk", conversations leaned into the realities of cybersecurity today and what it takes to stay prepared. 🔐

Here’s a look at the moments that defined the day. 🎬