05/17/2020
Thank you for your continued support!
We hope you enjoyed your visit to Lash Guy! Here is some important information.
Aftercare
It is important to keep your lash extensions clean between touch-up appointments. You may be scared to touch your extensions, but I assure you, washing them will prolong the life of your new extensions. Oil (from your skin, or skincare products) and buildup from makeup can cause premature fallout.
-- Use your Bubble Lash Shampoo with your Unicorn Duo Brush to gently cleanse your lashes a couple times a week.
-- Give them a light scrub down through the lashes (never side to side), focusing on the lash line where oil and sweat build up.
-- Rinse with cool water.
-- Pat dry with your lint-free lash cloth, (available in the studio). For best results, use a cool blow dryer and your lash wand to really fluff out the lashes.
--You're all set!
Makeup
-- My ONE rule is no mascara, ever. Not on the lash extensions. It's too much of a mess to try and work through, and my adhesive will not stick to your natural lashes if they have mascara residue on them.
-- You can apply mascara to your bottom lashes, just be aware that it will transfer to your top lashes at some point. Be sure to get a good lash cleansing in before going to sleep, it only takes a couple minutes.
-- Avoid products that contain oils as they transfer to the lash extensions.
-- Try to avoid getting skincare products in your extensions.
-- If you get makeup or skincare products in your lashes and need a quick cleanse without having to fully shampoo your lashes, use a spritz of Fluff Guard (available in the studio) on a clean dry mascara wand and simply brush it through. It's like a dry shampoo for your lashes! (Not intended to replace your lash shampoo.)
Referral Policy
I have an unlimited referral policy! If you love your lashes, please tell your friends and family about me!
-- You get $20 credited to your next service or product of your choice for every client you refer to me.
-- Your friend or family member will also get $20 off their first service!
-- You can refer as many people as you want!
My business was build almost exclusively through word of mouth referrals. I appreciate each and every one of my valued clients and I strive to provide excellent service and the best lash extensions in Austin!
General Policies
-- Please let me know if you need to reschedule. I understand life happens and I am very flexible with scheduling.
-- If you make a habit of no-showing me I will terminate our lash relationship. (This doesn't really ever happen as my clients love their lashes and we respect each other's time. But it has to be said regardless.)
-- For your convenience, I've opened up online booking. You may book out up to 60 days in advance.
-- Sometimes I will rearrange the schedule for a number of reasons. Filling gaps in my day is usually the reason. If I do this, I'll send you a text asking your approval.
-- Please show up on time. Again, life happens, I understand, but we do live in Austin, Tx, there is always traffic. I'll still take you up to 10 minutes into your appointment time. I will not extend your appointment time, you just have a shorter appointment time. It's only fair. If you know you're going to be late and wish to reschedule so you can get your full appointment time, please text me and I will accommodate.
-- Please silence your ringer and check for any alarms that may be set.
-- Please refrain from talking during the service. We can catch up before and after, but during, I need to concentrate on lashing.
-- Please use the facilities before we get started. Taking a break during the service, while possible, costs you valuable lash time.
COVID-19
-- Please text me upon your arrival and I will text you to let you know when I'm ready for you to come in. We are not allowing clients to wait inside the building. If you arrive early, please be prepared to wait in your vehicle.
-- A mask/face covering is required at all times inside the building.
-- Only one person per service provider is allowed inside the building, so please don't bring your friends or your children.
-- If you have experienced any symptoms whatsoever, please stay home. You're not going to get charged a cancellation fee for being sick. Please go see a doctor.
-- I am no longer providing pillows and blankets as they cannot be sanitized between clients, please bring your own. Lying flat for extended periods can become uncomfortable, I suggest a large pillow under the knees!
-- Between clients, I am sanitizing the room, the bed, every bottle I use, all of the tweezers used, the lamp, the door, my phone, everything in the room is getting wiped down and I'm allowing plenty of time between clients to let the room air out.
Thank you!
Thank you for choosing to support my small business! Without you, I would not be where I am today! I appreciate you! Please remember to tag me on Instagram and tell your friends about me!
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