11/20/2025
AI chatbots—including widely used products like OpenAI's ChatGPT, Anthropic's Claude, Google's Gemini, and Meta's Meta AI—are multi-use AI platforms that can engage in text- and voice-based conversations on virtually any topic. While these chatbots are primarily designed and marketed for tasks like homework and answering questions, Common Sense Media research shows that three in four teens use AI for companionship, which can include emotional support and mental health conversations.
The bottom line: AI chatbots for mental health support represent a high-risk use case for teens. Despite recent, welcome improvements in how these systems handle explicit su***de and self-harm content, our comprehensive testing across the most recent models revealed systematic failures in recognizing and appropriately responding to the full spectrum of mental health conditions that affect young people, including depression, anxiety, eating disorders, ADHD, OCD, PTSD, mania, and psychosis.
AI Chatbots for Mental Health Support - Learn more and get Common Sense Media's research-backed tips.