SpeakSooner.org

SpeakSooner.org SpeakSooner.org, an initiative of the nonprofit Center for Communication in Medicine, helps prepare patients for conversations with healthcare providers.

SpeakSooner.org is an initiative of the nonprofit Center for Communication in Medicine (CCM). Founded in Bennington, Vermont in 2006, CCM’s mission is to educate patients, families and healthcare professionals about the key role of communication in improving healthcare delivery. SpeakSooner.org and the Difficult Conversations Workbook have been developed to empower patients to assert their role in the healthcare dialogue and become active partners in planning their own care. About Us

While CCM has collaborated with and implemented pilot programs at various hospitals and academic medical institutions, we are not affiliated with any hospital, healthcare insurer, pharmaceutical company or other for-profit healthcare entity. CCM’s mission was inspired by its founders’ personal and professional experiences living with and caring for others facing a serious and life-altering illness. Our Work

CCM produces videos, workbooks and study guides that can be used by individual patients and their loved ones as well as for training healthcare professionals and facilitating community education programs. All proceeds from the sale of these products support our work to improve communication in medicine. CCM’s principals have worked in partnership with various hospitals and with the faculty of some of the top medical and nursing schools in the nation. We are available for consultation, workshops and speaking engagements that focus on understanding barriers and promoting solutions to effective communication in the field of healthcare. Rules for the commenting on the page:
Be civil. We want you to feel comfortable talking about your experiences, but commenters must avoid personal attacks to other commenters, and remember, doctors are people too. Comments that are abusive towards other commenters, individuals or doctors will be deleted. Keep it clean and respectful. No foul language. Don't post obscene material. Stay honest. Post your own material; post under your own name. Stay on topic. Discourse that veers away from the topic is not helpful. Feel free to offer constructive suggestions.

Registration is now open for the SpeakSooner Community Education Fall Webinar, "There’s Not Enough Time! What Can Patien...
10/30/2025

Registration is now open for the SpeakSooner Community Education Fall Webinar, "There’s Not Enough Time! What Can Patients and Healthcare Providers Do About It?."

We have assembled a panel of experts who will address the persistent challenge of time limitations imposed by the healthcare system and what those providing and receiving care can do about it. The discussion will focus on interventions that benefit patient care while helping providers increase job satisfaction and workplace efficiencies. Audience Q&A will be offered via chat.

Our panelists are Col. James W. Baker (ret.), Patient & Independent Consultant, top left; Michael Welther, MD, Primary Care Physician (ret.), top right; Jessica Garnsey, PA-C, Cardiology Physician Assistant, Adirondack Medical Center, Saranac Lake, NY, bottom left. Mary Chamberlin, MD, Oncologist & Director of the Breast Cancer Program, Dartmouth Health, Lebanon, Associate Professor, Geisel School of Medicine, Dartmouth, bottom middle, and patient Kevin Dailey, bottom right, will add their perspectives via pre-recorded video interview.

For the past 15 years the SpeakSooner Community Education series has introduced timely topics that can help to improve patient-provider communication and quality of care. As a recent attendee stated, “SpeakSooner offers the community a priceless gift. There is an overwhelming need and thirst for your expertise.” Register now at speaksooner.org.

SpeakSooner Executive Director, Bernard Bandman, PhD, attended Technology for Cancer Supportive Care Training, sponsored...
10/27/2025

SpeakSooner Executive Director, Bernard Bandman, PhD, attended Technology for Cancer Supportive Care Training, sponsored by the National Institute of Health, at Mt Sinai Beth Israel Medical Center in NYC in September.

The goals of the conference and training were to empower oncologists, psychiatrists, psychologists, pharmacists, nurses, and social workers in enhancing patient care with supportive technology.

Training sessions offered hands-on experience in using digital apps and addressed top concerns of cancer patients: fatigue, insomnia, anxiety, depression, and pain - with the goal of improving patient outcomes.

Seen here, Speaker Matthew Loscalzo, L.C.S.W. Professor Emeritus, Department of Supportive Care Medicine, City of Hope (cancer research and treatment center, Duarte, CA ) left, and right, SpeakSooner Executive Director, Bernard M Bandman, PhD.

Registration is now open for "What Can Patients and Healthcare Providers Do About It?" a SpeakSooner Community Education...
10/24/2025

Registration is now open for "What Can Patients and Healthcare Providers Do About It?" a SpeakSooner Community Education Webinar, Wednesday, Nov. 12 at 6 p.m. at speaksooner.org.

Our panel of experts will address the persistent challenge of time limitations imposed by the healthcare system and what those providing and receiving care can do about it.

The discussion will focus on interventions that benefit patient care while helping providers increase job satisfaction and workplace efficiencies. Audience Q&A will be offered via chat.

Kevin Dailey, a cardiology patient, will be participating via video. Hear some of Kevin's perspective in this short video clip below.

https://vimeo.com/1126591121

This is "Providers are always going to be under pressure" by CCM on Vimeo, the home for high quality videos and the people who love them.

Registration is now open for "What Can Patients and Healthcare Providers Do About It?" a SpeakSooner Community Education...
10/21/2025

Registration is now open for "What Can Patients and Healthcare Providers Do About It?" a SpeakSooner Community Education Webinar, Wednesday, Nov. 12 at 6 p.m. at speaksooner.org.

Our panel of experts will address the persistent challenge of time limitations imposed by the healthcare system and what those providing and receiving care can do about it.

The discussion will focus on interventions that benefit patient care while helping providers increase job satisfaction and workplace efficiencies. Audience Q&A will be offered via chat.

Dr. Mary Chamberlin, MD, medical oncologist at Dartmouth Health and Associate Professor of Medicine, Geisel School of Medicine, Dartmouth, will be participating via video. Below, Dr. Chamberlin shares some thoughts about time management in healthcare today.

https://vimeo.com/1123991609

This is "Mary Chamberlin, MD on time management challenges" by CCM on Vimeo, the home for high quality videos and the people who love them.

Lidia Schapira, MD, Oncologist and Professor of Medicine at Stanford University Medical Center speaks directly to the po...
10/16/2025

Lidia Schapira, MD, Oncologist and Professor of Medicine at Stanford University Medical Center speaks directly to the potential gap in communication between patients and clinicians. Watch below!

This is "I'm Talking Science" by CCM on Vimeo, the home for high quality videos and the people who love them.

Registration is now open for "There’s Not Enough Time! What Can Patients and Healthcare Providers Do About It?" Wednesda...
10/12/2025

Registration is now open for "There’s Not Enough Time! What Can Patients and Healthcare Providers Do About It?" Wednesday, November 12 at 6 pm.

Our panel of experts will address the persistent challenge of time limitations imposed by the healthcare system and what those providing and receiving care can do about it. The discussion will focus on interventions that benefit patient care while helping providers increase job satisfaction and workplace efficiencies. Questions can be submitted at speaksooner.org and audience Q&A will be offered via chat. Register now!

https://speaksooner.org/not-enough-time-registration/

Hope is personal; it can mean different things to different people. In this short video, Noel "Fritz" Fritzinger, talks ...
10/09/2025

Hope is personal; it can mean different things to different people. In this short video, Noel "Fritz" Fritzinger, talks about his hopes.

This is "Fritz talking about hope" by CCM on Vimeo, the home for high quality videos and the people who love them.

"The most sensible policy would be to repeal the OBBBA and start over—certainly with changing the health provisions if n...
10/06/2025

"The most sensible policy would be to repeal the OBBBA and start over—certainly with changing the health provisions if not the entire law. There are ways to save on health care costs that would benefit the health system." Read more...

This JAMA forum discusses the cuts to US health care spending in the One Big Beautiful Bill Act and their impacts on Medicare and Medicaid recipients, physicians, and hospitals, particularly those in rural areas.

"Recent data from the US Centers for Disease Control and Prevention (CDC) show that from 2021 to 2023, people in the US ...
10/03/2025

"Recent data from the US Centers for Disease Control and Prevention (CDC) show that from 2021 to 2023, people in the US aged 1 year or older consumed an average of 55% of their calories from ultraprocessed foods. For youth aged 1 to 18 years, ultraprocessed foods made up about 62% of their diets." Read more...

This Medical News article discusses a new American Heart Association science advisory on ultraprocessed foods, cardiometabolic health, and policy recommendations for improving dietary patterns.

Stephen Berns, MD, Palliative Care Physician at University of Vermont, speaks about how good communication between patie...
09/30/2025

Stephen Berns, MD, Palliative Care Physician at University of Vermont, speaks about how good communication between patients and clinicians can build trust and understanding on both sides - and that helps to provide person centered, quality care.

vimeo.com/1106215395

This is "Importance of Healthcare Communication - Creating Connection" by CCM on Vimeo, the home for high quality videos and the people who love them.

On Wednesday, November 12 at 6 pm the Center for Communication in Medicine will host a new SpeakSooner Community Educati...
09/27/2025

On Wednesday, November 12 at 6 pm the Center for Communication in Medicine will host a new SpeakSooner Community Education webinar titled There’s Not Enough Time! What Can Patients and Healthcare Providers Do About It?

For this program we have assembled a panel of experts who will address the persistent challenge of time limitations imposed by the healthcare system and what those providing and receiving care can do about it. The discussion will focus on interventions that benefit patient care while helping providers increase job satisfaction and workplace efficiencies. Audience Q&A will be offered via chat.

For the past 15 years the SpeakSooner Community Education series has introduced timely topics that can help to improve patient-provider communication and quality of care. As a recent attendee stated, “SpeakSooner offers the community a priceless gift. There is an overwhelming need and thirst for your expertise.”

The webinar is free and open to the public. Registration coming soon!

Communicating your needs, preferences and goals makes it possible for your healthcare team to understand your decisions....
09/24/2025

Communicating your needs, preferences and goals makes it possible for your healthcare team to understand your decisions.

Joseph O'Donnell, MD, Emeritus Professor of Medicine (Oncology) and Dean of Dartmouth Medical School (ret.) talks about the importance of listening when working with patients.

This is "A Physician on the importance of listening" by CCM on Vimeo, the home for high quality videos and the people who love them.

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160 Benmont Avenue
Bennington, VT
05201

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