01/21/2026
One day late ( of course) honoring MLK Day with one of my favorite quotes from him that reinforces our purpose in life of serving others.
I wholeheartedly believe in a life of service to others but admittedly often feel guilty for not doing enough of what I perceive to be service to others like volunteering with the needy more, visiting the sick, helping the homeless etc.
But this year, I had an epiphany after watching the series “The Bear” on Sunday evening. Struggling with his purpose, questionable talents, and value to the world, one of the main characters is sent to a very high end Four Seasons-esque restaurant to train on their incredible focus to details, personalization, and creating a customer experience that makes each customer feel special.
It’s a massive amount of work and preparation to deliver such a personalized customer experience, so the main character is blown away and questioning such an investment, not getting what such an experience does for somebody else.
The staff go on to walk him through their service to others: “Every day is the freaking Super Bowl,” while Jess, another employee has researched every detail about the guests advises that “Every night you make somebody’s day.”
“I just like being able to serve other people,” Garrett responds. “Taking care of people is like working at a hospital. Restaurants and hospitals use the same word: ‘hospitality.’”
Terry describes the mushroom peeling as “time well spent” not because every guest will notice it, but because a few will and they’ll appreciate it.
Indeed, it is the little things that matter in serving others , in part because lots of little things add up to big things and big impact in the people receiving your service.
Whether you’re performing transplants, donating organs, or just showing up with some gummy bears because they won’t let you donate, people will just remember how you made them feel. And gummy bears are just pure joy!
All to say, as MLK said, we should all ask what we’re doing for others. But your purpose is not the thing you do.
It is the thing that happens in others when you do what you do. That isn’t always heroic actions but it yields heroic results 🩷