11/05/2025
ποΈπΏ
"To the Staff of Serenity Hospice,
I would like to convey my utmost gratitude to all the staff. My [loved one] was a patient in your unit until his passing. He received exemplary care from moment one. It had been a long 34 days fighting for his wishes to be recognized and honored. Once those were finally established, he was transferred to Serenity Hospice. When I arrived the next day to see him, for the first time in 35 days he was sleeping comfortably.
Aesthetically the unit was peaceful and clean. Every staff member that I came into contact with was fantastic! Helpful, empathetic, knowledgeable, kind, understanding, and skilled in their scope of practice. Our family dynamics were taken into consideration and managed professionally and appropriately.
You are all such very special people. I am a firm believer that God puts each of us where He needs us, so please know that right now β at this moment β Serenity Hospice is where you belong, because a family like mine needs you.
Thank you for affording my loved one every dignity and comfort possible in his last days, and thank you for helping this daughter keep that promise to him.
With Deepest Gratitude,
A loving daughter π"