Leaps and Sounds Pediatric Rehabilitation

Leaps and Sounds Pediatric Rehabilitation Speech, Occupational, Dyslexia, and Feeding therapy for children ages 0-21 located close to home in Chardon, Ohio!

Most insurances accepted: Anthem, Cigna, Medical Mutual, Aetna, BCMH, Caresource

This week's animal good-bye realy stumped alot of you!๐ŸฆŽ Answer in the comments๐ŸฆŽ
02/07/2026

This week's animal good-bye realy stumped alot of you!

๐ŸฆŽ Answer in the comments๐ŸฆŽ

When you try to add a really fun foam pit and significantly underestimate the amount of cubes needed ๐Ÿ‘Ž๐Ÿ˜…๐ŸŒŸ Therapy provide...
01/31/2026

When you try to add a really fun foam pit and significantly underestimate the amount of cubes needed ๐Ÿ‘Ž๐Ÿ˜…

๐ŸŒŸ Therapy provider ๐ŸŒŸ
๐Ÿšซ mathematician ๐Ÿšซ

01/29/2026

We are looking to add a full time or part time occupational therapist to our team! If you are interested, please send your resume and any questions to us: info@leapsandsounds.org

Leaps and Sounds will be closed MONDAY JANUARY 26 due to snow, ice, temperature, road conditions and lack of morale and ...
01/25/2026

Leaps and Sounds will be closed MONDAY JANUARY 26 due to snow, ice, temperature, road conditions and lack of morale and resolveโ„๏ธ๐Ÿ‘Ž.

Therapists will be reaching out to let oyu know we are cancelled. Please respond to that messge so we can mark you off...or you can text us first and let us know you are aware your visit is cancelled.

Stay cool, friends. ๐Ÿ˜Ž

We did it! Got the new lobby finished today and ready for you all Monday (well...if we're open). Enter through the most ...
01/24/2026

We did it! Got the new lobby finished today and ready for you all Monday (well...if we're open). Enter through the most left door near the theater.

As always, please:

Remove or cover shoes ๐Ÿ‘Ÿ๐Ÿšซ
Give us a Ring ๐Ÿ””

Enjoy the much needed elbow room and exciting lobby activities ๐ŸŠ

Be advised!!! If you're coming today it is SNOWING in Chardon like crazy!! โ„๏ธ๐Ÿ“ขโ„๏ธ
01/23/2026

Be advised!!! If you're coming today it is SNOWING in Chardon like crazy!! โ„๏ธ๐Ÿ“ขโ„๏ธ

I'm literally so done. โ„๏ธ๐Ÿ˜ญ๐Ÿฅถ
01/19/2026

I'm literally so done. โ„๏ธ๐Ÿ˜ญ๐Ÿฅถ

๐Ÿ“ขโš ๏ธ The clinic building is CLOSED today Thuraday, Jan. 15, due to snow amd road conditions. ๐Ÿ“ข โš ๏ธAll in person visits to ...
01/15/2026

๐Ÿ“ขโš ๏ธ The clinic building is CLOSED today Thuraday, Jan. 15, due to snow amd road conditions. ๐Ÿ“ข โš ๏ธ

All in person visits to be cancelled, rescheduled or switched to virtual โ„๏ธ

American health insurance is quite possibly one of the worst entities to walk this planet--especially under the guise of...
01/12/2026

American health insurance is quite possibly one of the worst entities to walk this planet--especially under the guise of "The Greater Good." ๐Ÿ‘Ž

A day in the life of your favorite, small-town speech therapist/insurance biller: We took the time to do a benefits check prior to services for a new little one. "No authorization needed for outpatient services." Coo! ๐Ÿฅ‚

โœ…๏ธ Claim 1: PAID!
โœ…๏ธ Claim 2: PAID!
๐ŸšซClaims: 3-7.... DENIED

Called insurance. Phone rep: "These claims were denied because you did not get prior authorization." ๐Ÿค”

After a bit of light-hearted, fun-spirited banter, the phone rep decided I may be onto something when I insisted the benefits check indicated no prior authorization was needed AND the first two claims were paid out.

โณ๏ธHOLD PLEASE โณ๏ธ

The Revelation: Ahh, yes ma'am, I see you are correct in that no prior authorization is required on this member's plan for outpatient services and these claims should have been approved and paid. ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘

Me: ...Right (Internal thoughts: why am I telling you, the people in charge of claims, that you made an error based on your own information and rules, and now I have to prove to you your error and beg for the error to be corrected?!?! ๐Ÿ˜ก๐Ÿ˜ค๐Ÿ˜ก)

โณ๏ธ HOLD PLEASE โณ๏ธ

This poor man now needs to manually reprocess and send back each claim for reprocessing, with notes and attach a form showing that no prior authorization was needed so the claims being denied for lack of prior authorization was an error.

The resolution: Please allow 30 business days for these claims to be reprocessed.

๐Ÿ•‘๐Ÿ•š๐Ÿ•š๐Ÿ•™๐Ÿ•˜๐Ÿ•–๐Ÿ•›๐Ÿ••๐Ÿ•’๐Ÿ•š๐Ÿ•˜๐Ÿ•–๐Ÿ•™

Mind you these claims were from early NOVEMBER and here we are mid-January.

Moral of the story:
โค๏ธ We love you guys. That's why we take up our sword and shield and go to battle with these insurance monsters.
๐Ÿ’šIf you receive medical care at a large facility--they aren't making these phone calls. They are sending you the bill and more than likely to collections as by the time they figure it out and send it off they will be 60-90 days "past due."
โค๏ธALWAYS call the billing department and/or insurance claims in charge of your medical bills to ensure all the I's are dotted and T's are crossed.
๐Ÿ’š Know when to push back. This man told me with all confidence the claim was rightly denied. It was only when I, through all power of The Holy Spirit, said with kindness--please confirm that outpatient services need an auth that he changed his tune. THEY DON'T EVEN KNOW THEY'RE WRONG. You have to hop in the Mystery Machine, grab some Scooby Snacks, get the whole gang together and try to go figure out who the man in the mask is.

Plot twist: IT'S THE INSURANCE COMPANY ๐Ÿฆนโ€โ™‚๏ธ

Gonna go touch grass โ˜ฎ๏ธ. Oh wait...it snowed again. ๐Ÿ˜ญโ„๏ธ

Well that's a wrap on 2025 with Christmas Crabs Leaps and Sounds Christmas Party coming to a snapping end ๐Ÿฆ€Best team. Be...
01/04/2026

Well that's a wrap on 2025 with Christmas Crabs Leaps and Sounds Christmas Party coming to a snapping end ๐Ÿฆ€

Best team. Best food. Much love ๐Ÿฅฐ

Please enjoy our creative Christmas Craft Drinks, on theme for clinic antics.

Please let us know if you have any insurance changes for 2026. Please also be aware of your benefits and anticipate chan...
01/02/2026

Please let us know if you have any insurance changes for 2026. Please also be aware of your benefits and anticipate changes to out of pocket costs

Address

Chardon, OH

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 6pm

Telephone

+14402019295

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