Cross Cultural CareLink

Cross Cultural CareLink Founded in 2022 by three immigrant women, Cross Cultural CareLink (CCC) is a home healthcare agency serving a diverse Middlesex and Essex County community.

CCC offers exceptional home care service beyond healing.

Recently, one of our patients shared a message with us and it made us pause:“I miss my family. All this time I’ve said G...
12/24/2025

Recently, one of our patients shared a message with us and it made us pause:

“I miss my family.
All this time I’ve said God isn’t here anymore. He left me.
It took me so long to realize… He is here.
He sent all of you.”

For many of the people we serve, family isn’t always nearby.
Some are far from their loved ones.
Some are aging alone.
Some are navigating illness while missing the comfort of familiar faces.

And for many caregivers, family becomes something you step into — by standing in the gap for someone who would otherwise face illness alone.

At Cross Cultural CareLink, we’re reminded that family can be the people who care for you when you need it most.

In this season, we’re grateful for the families we’re born into and the families we build through care.

Looking for a meaningful last-minute gift for the caregiver in your life?Caregivers give so much  often without an audie...
12/23/2025

Looking for a meaningful last-minute gift for the caregiver in your life?

Caregivers give so much often without an audience.

Caregivers are spouses quietly tending to a partner whose world has grown smaller — one room, one bed, one day at a time.

Caregivers are the ones sitting with elders who feel lonelier during the holidays, filling the silence simply by being present.

Caregivers are professionals walking into unfamiliar homes, offering dignity, patience, and care even when no one is watching.

Caregivers carry responsibility without complaint.
Because someone has to.

This season, the most meaningful gifts aren’t always wrapped.
They’re felt.

Here are a few simple, heartfelt ways to show a caregiver how much they matter 🤍

✨ A handwritten note that says, “I see you.”
🎁 A personalized Etsy gift — a custom mug, ornament, or bracelet made just for them.
☕ Their favorite coffee or tea — a small comfort in a busy day.
🕯️ A moment of rest — a candle, a bath soak, or a soft blanket.
🕰️ Time — help with errands, an afternoon off, or space to breathe.
💬 A genuine check-in: “How are YOU really doing?”

At Cross Cultural CareLink, we believe caregivers deserve care too especially during the holidays. Our team is deeply grateful for the families and caregivers who trust us with their care.

👉 Tag a caregiver you appreciate, or share this with someone who needs to feel seen today.



Photo credit: Amazon / Yanria – Caregiver Personalized Appreciation Customized

Caring for someone at home can feel overwhelming especially during the holidays.Small, thoughtful steps can help patient...
12/19/2025

Caring for someone at home can feel overwhelming especially during the holidays.

Small, thoughtful steps can help patients and families feel calmer, safer, and more at peace.

This guide was created to offer simple reminders, reassurance, and support for those receiving care at home and the loved ones who support them. 💙

You don’t have to do this alone we’re here to help.
📞 Call us at 978-252-4927
📧 info@crossculturalcarelink.com







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Today we’re shining a light on the remarkable leadership of our CEO, Ann Carol Kieyah, RN, a woman whose strength was fo...
12/18/2025

Today we’re shining a light on the remarkable leadership of our CEO, Ann Carol Kieyah, RN, a woman whose strength was forged in one of the most demanding seasons of her life.

While she was building Cross Cultural CareLink from the ground up, Ann Carol was also caring for her mother through cancer.

Two heavy responsibilities.
Both carried with love, commitment, and faith.

That season didn’t just shape her personally — it shaped the very heart of CCC.

Through her journey, she learned:

💛 what it means to advocate fiercely for a loved one
💛 how overwhelming the healthcare system can feel for families
💛 why clear communication and dependable support matter
💛 the importance of honoring culture, emotions, and family dynamics
💛 how critical high-quality, compassionate home care truly is

These lessons now guide her leadership every single day:

✨ She leads with empathy because she knows what families carry.
✨ She leads with excellence because she demanded the best for her mother.
✨ She leads with cultural understanding because her family’s story is woven into our mission.
✨ She leads with resilience the same resilience it took to care for her mother while building CCC.

Without her dedication, strength, and unwavering support, her mother would not have made it through that journey. And it is that same depth of compassion that she now pours into this organization.

We are so honored to follow her leadership.

Not every healthcare job is just about clocking in.Some are about showing up with compassion, cultural understanding, an...
12/15/2025

Not every healthcare job is just about clocking in.
Some are about showing up with compassion, cultural understanding, and heart.

At Cross Cultural CareLink, we provide care in the comfort of home honoring each person’s traditions, dignity, and lived experiences.

We’re currently looking for HHAs, CNAs, LPNs, and RNs who believe:
✔ Care is personal
✔ Culture matters
✔ Every patient deserves respect

If you’re looking for a supportive team that values you as much as the people you care for, we’d love to hear from you.

👉 Apply here: https://crossculturalcarelink.com/current-openings/

📞 Questions? Call 978-252-4927

Current Openings Home Health Aide (Per Diem) The home health aide provides personal care and related services in the home that are allowed to be performed under state law. They function under the direction, instruction, and supervision of the staff nurse, Chief Nursing Officer, and/or appropriate su...

We had the joy of partnering once again with El Pez Dorado Restaurant Bar and Grill in Lawrence to bring a taste of home...
12/13/2025

We had the joy of partnering once again with El Pez Dorado Restaurant Bar and Grill in Lawrence to bring a taste of home to a local doctor’s office.

There’s something special about sharing a meal, especially one rooted in culture and care. The meal was mangú, made with love and received with smiles.

We’re grateful for local businesses who help us serve our community with excellence, warmth, and authenticity.

Supporting local. Serving with heart.

🤝 Want to partner with us or learn more about how we support our local healthcare community?
📞 Call 978-252-4927 | 📧 info@crossculturalcarelink.com

💬 What makes the holidays feel stressful for you?The holidays can be filled with both joy and stress  and for many, the ...
12/12/2025

💬 What makes the holidays feel stressful for you?

The holidays can be filled with both joy and stress and for many, the stress can feel heavier than the joy.

For family caregivers, this season often means juggling work, family responsibilities, and caring for aging parents or loved ones.

For older adults aging at home, colder weather, changes in routine, and feelings of isolation can add extra strain.

And for many of us, holiday stress shows up through family expectations, financial pressures, or the challenge of maintaining healthy routines.

💬 Share your thoughts in the comments. We’d love to hear from you.
..
If you or someone you care for needs support at home during the holidays, we’re here to help.
📞 978-252-4927 | 📧 info@crossculturalcarelink.com

At Cross Cultural CareLink, leadership isn’t just a title it’s a lived experience.Our agency is led by a team of strong,...
12/11/2025

At Cross Cultural CareLink, leadership isn’t just a title it’s a lived experience.

Our agency is led by a team of strong, compassionate women who share a powerful truth:

💙 Before we are leaders, we are caregivers.
💙 Before we serve the community, we care for our own families.
💙 Before we built CCC, we walked the same journey as the families we support.

We are women who:
💙 have aging parents
💙 have been daughters at the bedside
💙 come from cultures where caring for elders at home is a sacred responsibility
💙 understand the emotional and cultural weight families carry
💙 know firsthand the gaps, fears, and needs within the healthcare system
💙 believe deeply in dignity, respect, and culturally grounded care

CCC was created from our stories, our families, our lived experiences as caregivers and as women.

This is why our care model looks and feels different.
This is why our patients feel seen.
This is why families tell us they feel supported, understood, and treated with dignity.

And we are honored to serve every home with the same heart we give our own families. 💙


📞 Skilled Nursing • Home Care • Private Pay Services
Call: 978-252-4927
📧 info@crossculturalcarelink.com










Our caregivers give so much of themselves every day to patients, to families, and to the work that keeps people safe at ...
12/10/2025

Our caregivers give so much of themselves every day to patients, to families, and to the work that keeps people safe at home.

But even the strongest hearts can feel anxious, overwhelmed, or stretched thin.

If you’re feeling that way today, pause for a moment.
Breathe.
Set something down.
You don’t have to carry everything at once.

Your well-being matters as much as the care you give. 💛

📞 978-252-4927
📧 info@crossculturalcarelink.com
Hablamos español.

12/08/2025

At Cross Cultural CareLink we offer Skilled Nursing service.

Our Skilled Nursing service brings clinical expertise directly into the patient's home with care that honors culture, dignity, and each person’s unique needs.

What Is Skilled Nursing?
Skilled nursing is medical care provided by a licensed nurse in the comfort of a patient’s home. This service supports individuals with ongoing health needs, chronic conditions, or recovery after hospitalization.

How It Works
Our skilled nurses provide:
🩺 Health assessments & monitoring
💊 Medication management
📋 Wound care & dressing changes
❤️ Chronic condition support (diabetes, hypertension, heart disease, etc.)
👨‍👩‍👧 Family education to build confidence at home
🔍 Early detection of changes to prevent complications
Each visit is personalized. Our nurses take time to understand cultural preferences, routines, and what “wellness” means to each family.

Who It Benefits
Skilled Nursing is especially helpful for:
• Older adults managing chronic conditions
• Individuals recovering after surgery or hospitalization
• Patients who need wound care or medication oversight
• Families who want clinical support at home
• Anyone who prefers care delivered with cultural understanding and compassion

Skilled nursing helps patients stay safe, supported, and empowered right where they feel most comfortable.

For referrals or questions:
📞 978-252-4927
📧 info@crossculturalcarelink.com

Every so often, we receive words that remind us why we do what we do. One family recently shared this message with us:“T...
12/07/2025

Every so often, we receive words that remind us why we do what we do. One family recently shared this message with us:

“Thank you so much for taking such good care of our dad all this time. We couldn’t have asked for better care, especially with his condition. We feel blessed that your team came on board when you did. We know that your organization will have great success because your personnel is the very best at client care.”

Messages like this mean so much to our team.

Providing compassionate, culturally grounded care is at the center of everything we do and knowing that a family feels supported, seen, and cared for is the greatest affirmation.

To the family who shared these words: thank you for trusting us with your father’s care. It is our honor to serve.

If your family needs support at home, our team is here ready to walk with you every step of the way.
📞 978-252-4927
📧 info@crossculturalcarelink.com

Caregiving is a privilege, one we must honor with humility, respect, and heart.” -Esther Nganga, Chief Nursing OfficerOu...
12/06/2025

Caregiving is a privilege, one we must honor with humility, respect, and heart.” -Esther Nganga, Chief Nursing Officer

Our anniversary dinner wasn’t just a celebration. It was a moment to pause and acknowledge:

✨ The families who open their doors to us
✨ The trust we are given every day
✨ The staff who lead with compassion and integrity
✨ The cultures and communities that shape who we are

As Esther often reminds us, our work is sacred.
These photos reflect the gratitude, togetherness, and purpose that guide us as we move into another year of service.

Thank you to every person who has been part of this journey.

To learn more about our services or connect with our care team, reach out anytime.
📞 978-252-4927
✉️ info@crossculturalcarelink.com

Address

3 Courthouse Lane #10
Chelmsford, MA
01824

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