11/19/2025
Happy International Men’s Day 2025!
Today we celebrate the positive value men bring to families, workplaces, and communities.
RelateCare helps connect patients, providers and caregivers RelateCare began as a joint venture between RigneyDolphin and the Cleveland Clinic.
Cleveland, OH
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RelateCare began as a joint venture between the Cleveland Clinic and Rigneydolphin. By combining Rigneydolphin’s experience in contact center management and Cleveland Clinic’s expertise in healthcare delivery, RelateCare provides leadership in patient access, telehealth, contact center and outsourcing solutions to healthcare organizations around the world. With locations in Ireland and the USA, RelateCare develops relationships with clients to deliver innovative and unique opportunities to address current and future healthcare challenges.
Healthcare is unique in that not only does it demand the highest degree of excellence and flexibility, it also must ensure that patient care is always the priority. By focusing solely on this sector, companies like RelateCare can understand the nuances and intricacies associated with healthcare call center operations.
Success demands a strong partner-centric approach to business and a commitment to creating a culture of lean thinking and collaboration, where the focus at all levels throughout the organization is on continuous improvement.
As healthcare organizations are attempting to increase care quality, reduce costs, gain market share and offer patient-centric solutions RelateCare offers organizations the tools, support, processes, and knowledge necessary to reach their goals. Some organizations are facing staffing shortages, shortages of affordable space, inadequate technologies or the correct know-how to repair underperforming business units within their organization.