RelateCare

RelateCare helps connect patients, providers and caregivers RelateCare began as a joint venture between RigneyDolphin and the Cleveland Clinic.

By combining RigneyDolphin’s excellence in contact center management and Cleveland Clinic’s expertise in healthcare delivery, RelateCare is uniquely positioned to provide the very best in patient access, telehealth, contact center and outsourcing solutions to healthcare organizations around the world. Since then, RelateCare has grown consistently as an independent organization. We have expanded our geographical reach across the US and now have clients in over 15 states, from Maine, to Texas to San Francisco. We count among our clients some of the best hospitals in the nation, and are always striving to expand the range of products and services we provide that allows patients to connect with their providers in a safe, convenient and timely manner. Address:
IRL: Unit 10/11,
IDA Industrial Estate,
Cork Rd
Waterford Ireland
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US: 3615 Superior Ave, Suite 4406C
Cleveland, OH 44114
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12/23/2025

Merry Christmas from The RelateCare Team!

Thank you to our valued clients, partners and team for the continued support, dedication, and collaboration this year. We look forward to continued success in 2026.

Wishing you and your loved ones a warm and joyful Holiday Season.

12/10/2025

🎅 Santa Claus Came to Town! 🎅

Santa Claus visited RelateCare over the weekend! Thank you to everyone who joined us for a day filled with joy, laughter, and holiday cheer. It was wonderful to see so many smiling faces and festive spirits.

12/03/2025

Celebrating Excellence at RelateCare!

We recently hosted our 2025 Employee Recognition Award Ceremony to honor the incredible dedication and achievements of our team.

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On Wednesday 26th November, RelateCare proudly hosted our 2025 Employee Recognition Awards both in person and virtually. This is an annual celebration that highlights individual accomplishments, employee excellence and long service awards.

12/02/2025

RelateCare is excited to attend the National Primary Care Summit 2025 at the Killashee Hotel, Kildare this Thursday!

This inaugural event is shaping the future of Primary Care in Ireland. A day full of insightful sessions, networking, and collaboration with leaders across healthcare, policy, technology, and investment awaits.

11/27/2025

Happy Thanksgiving!

Today we give thanks for our amazing team and partners who make everything possible. Wishing you and your loved ones a day filled with gratitude and joy.

11/26/2025

Three in a Row for RelateCare!

For the third consecutive year, we have been recognized in the Ireland INC US 250 Index. Thank you to our incredible team and partners for making this milestone possible!

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RelateCare is proud to announce its inclusion in the Ireland INC US 250 Index 2025 for the third consecutive year. This ongoing recognition reflects our increasing impact on the US healthcare market and strengthens our position among Ireland's leading businesses.

11/20/2025

RelateCare is proud to support the Waterford Food Bank!

The Waterford Food Bank is a not-for-profit organization dedicated to providing food to those in need. Their annual “Fill a Bus Food Drive” took place this week, with a double-decker bus touring Waterford, visiting schools and businesses to collect food parcel donations.

A huge thank you to our amazing and generous team for contributing to this fantastic cause!

11/19/2025

Happy International Men’s Day 2025!

Today we celebrate the positive value men bring to families, workplaces, and communities.

11/14/2025

Today marks World Diabetes Day! Let’s stand together for awareness, prevention and care.

10/31/2025

🎃👻 Happy Halloween! 🎃👻

Wishing everyone a spook-tacular day filled with treats, laughter, and just the right amount of fright!

10/20/2025

Happy Diwali from RelateCare!

Today we celebrate the Festival of Lights, Diwali. A time for joy, reflection and new beginnings.

Wishing peace and prosperity to our colleagues, partners and communities around the world!

10/10/2025

Today, we are proud to recognize World Mental Health Day! A moment to reflect, support, and take action for mental wellbeing in the workplace and beyond. 💚

As part of our commitment to employee wellness, we recently held a Resilience Optimization Workshop online for our employees hosted by Stephen Bunney in WarriorWellness2023.

Stephen brought a unique and practical perspective to the session, blending his experience with wellness expertise to help our team explore resilience through evidence-based strategies:

✅ The science of stress and its impact on performance
✅ How resilience is a skill we can build
✅ Practical tools like breathing techniques and stress management strategies

Check out some of the slides discussed on our workshop!

Address

Cleveland, OH

Telephone

+12165533727

Website

http://relatecare.com/contact-us

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Our Story

RelateCare began as a joint venture between the Cleveland Clinic and Rigneydolphin. By combining Rigneydolphin’s experience in contact center management and Cleveland Clinic’s expertise in healthcare delivery, RelateCare provides leadership in patient access, telehealth, contact center and outsourcing solutions to healthcare organizations around the world. With locations in Ireland and the USA, RelateCare develops relationships with clients to deliver innovative and unique opportunities to address current and future healthcare challenges.

Healthcare is unique in that not only does it demand the highest degree of excellence and flexibility, it also must ensure that patient care is always the priority. By focusing solely on this sector, companies like RelateCare can understand the nuances and intricacies associated with healthcare call center operations.

Success demands a strong partner-centric approach to business and a commitment to creating a culture of lean thinking and collaboration, where the focus at all levels throughout the organization is on continuous improvement.

As healthcare organizations are attempting to increase care quality, reduce costs, gain market share and offer patient-centric solutions RelateCare offers organizations the tools, support, processes, and knowledge necessary to reach their goals. Some organizations are facing staffing shortages, shortages of affordable space, inadequate technologies or the correct know-how to repair underperforming business units within their organization.